Property amenity

Reviews of Holiday Inn Nanjing South Station, an IHG Hotel

3.5 out of 5
Holiday Inn Nanjing South Station, an IHG Hotel
9 Minzhi Rd, Yuhuatai District, Nanjing, Jiangsu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is nice if you have to be in this area for work or for a train from the south station. They are many restaurants nearby. If I go again to Nanjing I would stay in the center or near the lake by the main railway station
Stayed 1 night in Nov 2023

8/10 Good

Horace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Stayed 1 night in Jan 2020
Response from Peter Yan General Manager on 17 Jan,2020
Dear guest, Thank you for sharing your feedback with us about your recent stay at Holiday Inn Nanjing South Station. We are delighted that our great location provides convenience for your journey. We work hard to make a comfortable for our guest. Thank you once again, we look very much forward to welcoming you back in the future. Best Regards Peter Yan General Manager

8/10 Good

JOON SIONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Marcom on 12 Nov,2019
Dear guest, thank you again for your feedback and support and we look forward to welcoming you back in the near future.

10/10 Excellent

Qijun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
I had a great stay in this recently opened hotel. The room is very spacious and clean, the bed is very comfortable. I loved the breakfast very much as it has lots of choices. The staff is very friendly too. I will definitely stay again when I travel to Nanjing.
Stayed 2 nights in Jan 2019
Response from Marcom on 17 Jan,2019
Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

6/10 Okay

Dawod, Egypt

Liked: Room comfort
The hotel is new and rooms are very clean. Staff are very inexperienced and they don’t help. Also their restaurant is bad.
Stayed 4 nights in Oct 2018
Response from Marcom on 1 Nov,2018
Dear Guest, Thank you for your feedback. Your comments have been noted and we have spoken to related department to ensure this will not happen again. We hope to have the pleasure of welcoming you back to ou hotel again in the near future. Thank you.

6/10 Okay

Chan

Liked: Staff & service
浴室去水設計不理想。
Stayed 2 nights in Mar 2024
Response from Varena on 1 Apr,2024
尊敬的客人,感谢您的下榻与宝贵点评。很遗憾地获知酒店没能达到您的预期。对于您提到的浴室去水的问题,我们深表歉意。我们非常重视您的建议已经向管理层进行了反馈,提高服务品质。如您方便,可与酒店宾客服务中心联系,期待能够更详细的了解您本次旅途感受。再次报以诚挚地歉意,也真诚地欢迎您再次光临。

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2021
Response from Marcom on 26 Mar,2021
尊敬的客人,感谢您的下榻与宝贵反馈。获知此次入住没能让您满意,我们深表歉意。如您方便,可留下您入住房号及联系方式,或致电酒店宾客关系经理,您的反馈对我们十分重要,并希望可以了解到具体是哪些方面让您产生了不愉快的体验。我们力争成为宾客挚爱的杰出酒店,希望将来有机会能为您服务,真诚的期待您下次光临。

8/10 Good

Yufeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体还是满意的
地理位置稍微离地铁站远了点,但是还OK。 里面很干净,就是房间小了些,其他还有的都有。 早餐种类不算非常得多,但是也够了。
Stayed 2 nights in Dec 2020
Response from Marcom on 22 Mar,2021
尊敬的宾客,感谢您下榻南京喜玛拉雅假日酒店。酒店毗邻南京南站,交通出行便捷;同时,我们的客房内各项配套设施一应俱全,还有多接口数据线、智能语音音箱等贴心配件,让您的旅途多姿多彩。每天清晨,酒店精心准备自助式的早餐,不仅有各式中西式美食,还有现场制作的鸭血粉丝汤等南京特色小食,为您补充能量,活力满满地迎接新的一天。再次感谢您的评价,我们期待您的再次光临!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通很方便。 服务很好
Stayed 2 nights in Sep 2020
Response from Marcom on 3 Nov,2020
尊敬的宾客,感谢您花费宝贵时间留下点评。南京喜玛拉雅假日酒店坐落于南京南站核心商务区,交通出行便捷,舒适温馨的智能客房内各项设施设备齐全,国际知名品牌床具及卫浴设施为新时代的旅行者们带来优质入住体验。用心的服务能得到客人的肯定是我们一直努力的追求,感谢您对我们服务的肯定,作为洲际酒店集团旗下假日酒店品牌,我们始终秉承”宾至如归,笑由心生“的服务理念,为每一位宾客提供优质的服务使得宾客尽享欢乐旅行。再次感谢您的惠顾,我们诚挚期盼您再次光临。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒适景色很好
地理位置很好,配套齐全,床很舒服
Stayed 1 night in Mar 2020
Response from Peter Yan General Manager on 20 Apr,2020
尊敬的客人,感谢您分享了您在南京喜玛拉雅假日酒店的入住体验。酒店始终秉承洲际酒店集团旗下假日酒店品牌标准,为宾客带来物超所值的入住感受。疫情期间,我们每日定时对酒店公共区域进行全方位清洁和消毒,宾客频繁接触的重点区域,包括门把手、电梯间按键、前台等,提高消毒频率,筑牢安全防线。酒店公共区域,为您准备了免洗消毒洗手液,随时随地迅速清洁双手。厨房及就餐区域每日实施清洁消毒,以保障客人和酒店团队成员的健康安全。所有食材原料均采用符合资质的供应商,严格依照标准加工食材,让您食得健康、食得放心。春暖花开正当时,期待与您在假日酒店重逢。

8/10 Good

CHI MENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Marcom on 2 Dec,2019
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station. We are very glad to know that our service helped in making your visit enjoyable. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.

10/10 Excellent

miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location near train stacion
great hotel near ttrain stacion and metro
Stayed 2 nights in Oct 2019
Response from Marcom on 12 Nov,2019
Dear guest,thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station.We are very glad to know that our staff and service helped in making your visit enjoyable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Warmly welcome you back to Holiday Inn Nanjing South Station in the near future. Best wishes to you.

8/10 Good

Oi Lan Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Marcom on 10 Oct,2019
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station. We are very glad to know that our service helped in making your visit enjoyable. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.

10/10 Excellent

HUNG CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
首次住宿、印象很好
第一次住宿南京喜馬拉雅假日酒店,離南京高鐵南站很近、走路也會到,交通方便之外,酒店周圍是新開發區,都是新建的辦公大樓及住宅區,所以環境新穎整潔。酒店本身也很新,建築外型很有特色,好像是去年才開幕,房間的設計及設備也都很新,住起來很舒適。一樓的酒吧的啤酒很好喝。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new, clean, comfortable
there's nothing much to eat around, will need to get back to the train station, but the hotel itself is new and comfortable
Stayed 1 night in Aug 2019
Response from Marcom on 19 Aug,2019
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station, and we are very glad to know that our service helped in making your visit enjoyable. Our hotel is located in the first phase project of Nanjing Zendai Himalayas Center, and the third phase commercial projects will be opened in May next year. At that time, it will present a complex integrating hotel, business travel, life and shopping, which will surely make your trip more interesting. Warmly welcome you back to Holiday Inn Nanjing South Station in the near future. Best wishes to you.

10/10 Excellent

ENERFARM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Marcom on 25 Jul,2019
Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Kei

Business traveller
早朝タクシーの予約お願いしましたが、きちんと時間どおりにタクシーが手配されていた点
Stayed 1 night in May 2019
Response from Marcom on 3 Jun,2019
当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

8/10 Good

HUNG JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Marcom on 22 Apr,2019
Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

8/10 Good

HUANG

Liked: Staff & service, room comfort
離高鐵站很近的飯店
這次到南京出差,因為要跑附近很多城市,所以就找了南京南站旁邊的喜瑪拉雅假日酒店,離高鐵站走路只要五分鐘,非常方便。CI的時候提供會員號碼,櫃台服務人員給了一張飲料兌換卷,感覺很棒!房間蠻不錯的,只是我發現窗戶鎖不上,工程人員來檢查的時候直接就穿鞋走進來,應該要套個袋子之類的,不然對習慣在房間赤腳走來走去的我來說感覺很差...
Stayed 1 night in Dec 2018
Response from Marcom on 27 Dec,2018
尊敬的来宾,感谢您入住南京喜玛拉雅假日酒店。我们很抱歉在入住期间出现了让您不悦的状况。对于您所提到的检修人员直接穿鞋进入客房的问题,我们已根据您的反馈信息进一步要求检修人员穿着一次性鞋套进入客房,如您方便,请留下您的联系方式,我们的工作人员将与您取得联系以表歉意,同时您的意见和建议是我们不断前进的动力,我们也会根据您所提到的更加严格要求自己,努力为您提供更加完美的入住体验。再次感谢您的点评和建议,我们诚挚的期待您的再次光临!

10/10 Excellent

yauchiuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便
地点位于高铁站南京南站旁,走路10分钟,非常方便
Stayed 1 night in Dec 2018
Response from Marcom on 23 Dec,2018
亲爱的宾客,感谢您抽出宝贵的时间对南京喜玛拉雅假日酒店做出点评,非常高兴您对本次入住感到满意!酒店位于南京南站核心商业圈,相信您已经感受到了酒店周边方便快捷的交通。我们诚挚的邀请您下次有机会再次入住,我们将为您提供更加满意的入住体验。期待您的下次光临!

10/10 Excellent

PYONGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
홀리데이 인 난징 사우스 스테이션 숙박 후기
체크인을 할 때 조식 2인분을 예약했는데, 예약이 되어 있지 않다고 해서 우리들은 조금 당황함. 그러나 호텔 직원이 우리들의 말을 듣고서 조식 2인분을 처리해줌. 호텔은 매우 깨끗하고 만족스러움. 조식도 나물할 곳이 없을 정도로 매우 훌륭함. 다만 남경남역이 아직 개발중이라서 주변에 이용할 만한 것들이 그리 많지 않은 것이 흠이라면 흠.
Stayed 1 night in Dec 2018
Response from Marcom on 16 Dec,2018
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Jou Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable
Hotel is close to the Nanjing Train Station. Hotel itself is super comfortable and clean; staff are nice. However, the area is still developing, so there is not much things to eat or shop. To get food, you need to walk back to the station.
Stayed 1 night in Nov 2018
Response from Marcom on 9 Nov,2018
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Marcom on 3 Nov,2018
尊敬的宾客:您好!感谢您入住南京喜玛拉雅假日酒店,并抽出时间分享您的入住体验。我们将每位客人的意见牢记在心,您的期望就是酒店用心的方向。感谢您的支持,我们再次期待您的光临!

10/10 Excellent

Noriko, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周辺区域は開発中
ホテルの滞在は大変快適。ただし、周辺区域(南京南駅南口付近)は多くの建物が建設中で、場所が判り難かった。ホテルまでの間にお店、レストラン等は有りません。ホテルの向かいに売店と数件の小吃店があり、夜遅くまで開いているので、ちょっとした買い物、夜食はできます。
Stayed 1 night in Oct 2018
Response from Marcom on 1 Nov,2018
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Nanjing South Station. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

DONGDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错酒店 离南站很近!
Stayed 1 night in Oct 2018
Response from Marcom on 3 Nov,2018
尊敬的宾客,感谢您选择南京喜玛拉雅假日酒店。我们很高兴您对本次入住感到满意。我们将继续努力,一如既往的为每一位宾客提供宾至如归的入住体验。期待您的下次光临!