Reception

Reviews of La Pérouse Nantes

4 out of 5
La Pérouse Nantes
3 Allée Duquesne, Nantes, Loire-Atlantique

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 324 reviews" "
Rating 8 - Good. 148 out of 324 reviews" "
Rating 6 - Okay. 36 out of 324 reviews" "
Rating 4 - Poor. 11 out of 324 reviews" "
Rating 2 - Terrible. 4 out of 324 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 3 nights in Oct 2023
Response from Salomé - Réceptionniste on 11 Nov,2023
Cher client, cette excellente note nous fait chaud au coeur, et nous espérons vous revoir bientôt ! Merci encore !

8/10 Good

Karl, Edmonds

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nantes a wonderful city with such tasty food. La Perouse is centrally located near so many good restaurants and right across from a tram stop. The rooms are small but adequate, and breakfast was very good.
Stayed 1 night in Sep 2023
Response from Salomé - Réceptionniste on 31 Oct,2023
Thank you dear client for this great review ! We are delighted that you liked it in Nantes and are hoping to be welcoming you again soon ! Best regards,

10/10 Excellent

Garry

Stayed 1 night in Oct 2023
Response from Salomé - Réceptionniste on 14 Oct,2023
Merci beaucoup pour cette excellente note, nous sommes ravis ! A bientôt nous l'espérons !

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect
Stayed 6 nights in Jun 2023
Response from Salomé - Réceptionniste on 23 Jun,2023
Thank you so much for this review, we appreciate it ! It is very heartwarming. We are looking forward to seeing you again !

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and good location minus the riots that were going on and the school every morning that woke us up
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Marie on 2 Aug,2022
Cher client, merci d'avoir pris le temps de nous laisser un avis positif ! Au plaisir de vous revoir

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Marie on 2 Aug,2022
Merci Nancy pour cet excellent avis dont toute l'équipe se réjouit !

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in a central Nantes location
One-night stay in Nantes in this immaculately clean and very comfortable hotel. Staff exceptionally helpful, and the location is right at a central transit stop to easily connect to other parts of the city. Excellent boulangerie next door, and the charming Japanese garden on the Ile de Versailles is only a 10-minute walk north. Merci beaucoup for a pleasurable stay.
Stayed 1 night in Sep 2021
Response from Salomé de l'équipe La Pérouse on 6 Nov,2021
Thank you so much for this excellent comment ! We are so happy to hear your positive review, and to know that your stay with us met your expectations. The whole team will be informed ! We would be really pleased to be welcoming you again in La Pérouse.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Claudie MAUDEUX - Directrice on 27 Jan,2020
Monsieur, Nous vous remercions d’avoir pris le temps de partager votre note suite votre séjour à l’hôtel La Pérouse Nantes. Au plaisir de vous accueillir lors de votre prochaine visite à Nantes, Bien à vous,

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Claudie MAUDEUX - Directrice on 21 Nov,2019
Chère cliente, cher client, Nous vous remercions d'avoir pris le temps de laisser votre note suite à votre séjour à l'hôtel Nantes La Pérouse. Nous sommes ravis que tout se soit bien passé. Au plaisir de vous accueillir de nouveau, Bien à vous,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and facility, very good breakfast, parking near by as well as bars and restaurants
Stayed 2 nights in Oct 2019
Response from Claudie MAUDEUX - General Manager on 25 Oct,2019
Dear customer, We thank you for taking time leaving your comments regarding your stay at the hotel La Pérouse. We are glad that you like the hotel’s concept and that your stay went well in the best conditions. I’m sure your comment will helps our staff to continuously improve the quality of our services. Looking forward welcoming you for your next stay in Nantes! Best regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Nice rooms. The food is reasonable. Kind of a boutique hotel. The staff is great.
Stayed 3 nights in Oct 2019
Response from Claudie MAUDEUX - General Manager on 25 Oct,2019
Dear customer, We thank you for taking time leaving your comments regarding your stay at the hotel La Pérouse. We are glad that you like the hotel’s concept and that your stay went well in the best conditions. I’m sure your comment will helps our staff to continuously improve the quality of our services. Looking forward welcoming you for your next stay in Nantes! Best regards,

4/10 Poor

Meir

Disliked: Cleanliness, property conditions & facilities
More oder on the floor and the room
in the room very stinking ( verry smelly ) Not confort with the lift
Stayed 1 night in Oct 2019
Response from Claudie MAUDEUX - General Manager on 5 Oct,2019
Dear MEIR, We thank you for taking time to write your comments regarding your stay at the hotel La Pérouse. We are sorry about your opinion following your stay. Be assured that we are taking into account your comments and it will helps our staff to continuously improve the quality of our services. Do not hesitate to ask at reception for any worry. Again, we thank you for sharing your comments and we hope to welcome you next time. Best regards,

8/10 Good

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Claudie MAUDEUX - Directrice on 2 Oct,2019
Cher client, Nous vous remercions d'avoir pris le temps de laisser votre note suite à votre séjour à l'hôtel La Pérouse à Nantes. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement,

2/10 Terrible

David

Disliked: Staff & service
Shameful attitude
Totally unsympathetic hotel. Our dog is seriously ill so we can't travel and it's not covered by insurance. Paid for 2 nights and management are totally not prepared to refund - not even a part refund. They just want to keep the money, having to provide no service and being able to earn twice on the room. Shameful.
Stayed 2 nights in Aug 2019

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Really well situated hotel in the centre of Nantes. Happy and helpful staff. We had an issue with one room on arrival and quickly moved to another suitable one.
Stayed 2 nights in Aug 2019
Response from Ana on 28 Aug,2019
Thank you so much for your 8! We are glad you like our hotel and our staff :) Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Ana on 8 Aug,2019
Wow! Merci beaucoup pour les 5 étoiles! :)

10/10 Excellent

Rosa

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfectly centrally located in Nantes and we found it very easy to nip back to when we were out and about. The staff are very helpful. Unfortunately, the bed was not a queen bed it was just 2 very hard single beds pushed together. The toilet is not sound proof but the actual bathroom was new and nice. Breakfast at 16 euros each is too much so we just went out to eat every morning. Located right across the road from a small supermarket. We would stay again for convenience to the locale but not as a favourite hotel.
Stayed 5 nights in Jul 2019
Response from Ana on 6 Aug,2019
Thank you so much for the 4 stars! We are glad you like the situation and your room. Do not hesitate, for the next time, to ask to the reception to have a queen bed. We have queen and king size beds :) Best regards,

8/10 Good

KD, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and central hotel. Comfortable beds and great bathroom (loved the products and the bathrobes!). We had trouble making the AC work (the front desk explained how to turn it on, but it never really cooled the room). Central location with lots of shops and restaurants around.
Stayed 2 nights in Jun 2019
Response from Ana on 6 Aug,2019
Thank you so much! We are glad you like the hotel. Do not hesitate to come to the desk receptionist. We can go into your room directly to help you out if needed :) Best regards,

10/10 Excellent

Dvora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby looks modern , the room is spacious , bed very comfortable , we loved the shower. The receptionist very kind.
Stayed 2 nights in Jul 2019
Response from Ana on 6 Aug,2019
Wow! Thank you so much! We are glad you like the hotel and our staff. We will be happy to welcome you soon. Best regards,

10/10 Excellent

Kay

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Ana on 6 Aug,2019
Thank you so much! :)

4/10 Poor

Verified traveller

First off, THERE IS NO free parking and this was one reason we booked two rooms for two nights. Second, the air conditioning would not work below 22 Celsius.
Stayed 2 nights in Jul 2019
Response from Ana on 6 Aug,2019
We are sorry our hotel was not exactly what you expected. We do not have private parking, indeed. The closest parking garage, "Bretagne" is 150 metres from us. It costs around 18€ the 24 hours. We will be glad to welcome you, once again :) Best regards,

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
AirCon didn't work then tried to blame us. Told us to come back in a few hours. We returned, were told it had been fixed, which is clearly hadn't. Then offered us another room, also with faulty AC. Required moving hotel, with a small child at 9.30pm. Had to pay for own taxi. As we were leaving we were told that there was a hotel-wide AC issue - ok, that happens, but tell us that at 1400 when we arrive (during the hottest week on record in France) don't make us hang about for 7 hours to discover it from another guest.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay in Nantes. The city itself is not much, but the hotel was a comfy stay.
Stayed 1 night in Jun 2019
Response from Ana on 6 Aug,2019
Thank you so much for the 5 stars! We will be glad to welcome you soon :)

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for everything, area, services, clean, a
Hôtel la perouse is spectacular and the price very low.
Stayed 1 night in Jun 2019
Response from Ana on 6 Aug,2019
Thank you so much for your 10! We are glad you like the hotel. We will be happy to welcome you soon. Best regards,

8/10 Good

Gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

christoph, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arty with an exceptional location! Amazing staff
Lovely arty hotel, comfortable bed and pillows. Shower pressure could be a bit better in room 703 in the loft. Beautiful views and heating is great. Modern design and display. Fantastic service! The staff are amazing! Location is perfect! So close to all the sights and tram and great restaurants. Best location. Robes and body oil, moisturiser, soap, shampoo, conditioner etc in room and even slippers. We asked for wine glasses at reception. Cosy!
Stayed 2 nights in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the city center
Stayed 1 night in Jan 2019

10/10 Excellent

Adar, Tel Aviv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice! Amazing breakfast, fantastic location
Stayed 4 nights in Dec 2018

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. Great location and staff was very friendly and helpful
Stayed 5 nights in Oct 2018

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Maria

Great service and excellent location
Perfect location and charming hotel with exceptional staff.
Stayed 3 nights in Sep 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Perfect Location
Very nice hotel, great location but slightly rough round the edges in places.
Stayed 1 night in Sep 2018

8/10 Good

Katherine

Unique design, great location, friendly staff.
Really liked the ambience of this uniquely designed hotel. Clean and fresh, very friendly staff. It's on the edge of the pedestrians-only old city and an easy walk to a multitude of restaurants and the Château. Breakfast was a good continental. Public pay parking is nearby at the Tour Bretagne, about 5 minutes walk.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel close to attractions and restaurants
Numerous and wide choice of restaurants in easy walking distance. Hotel has many interesting architectural details and internal furniture and fittings. Close to secure parking. Saturday broccante close by and well worth a visit. Very enjoyable short stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Eric, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, stylish, very friendly
Right in the city centre with Place du Cirque tramway stop outside, along with bus stops. Stylish decor, very friendly staff with many languages spoken. Breakfast very comprehensive (buffet or a la carte) and reasonably priced. Our room had a fridge, which was useful, and staff put two bottles of mineral water in it every day (free). Nantes was very hot the week we were there and the hotel did not seem to have air conditioning as the room was incredibly hot most of the time. Overall, the stay was great.
Stayed 9 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Nantes
Lovely hotel. Located in the city centre. Minor complaints. 1 room did not have a soap/shower gel dispenser. The other room had a toilet brush left in the toilet. Free tea and coffee, and you could make your own tea bag. Staff were very friendly and helpful. Slightly over priced for what is offered, but would recommend.

8/10 Good

Santi, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, very nice and well trained staff.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Jae Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel with nice staffs
I am staying here now. 2 nights are left out of 4. Although my stay is not finished, I want to write about this impressive hotel. (I just realized that this review is my first one in HOTEL.COM) I have traveled so many cities in Europe and USA for business. When planning for a visit to foreign countries, it has been always hard to choose a hotel. This hotel is so nice so far, which has a good location, good service quality, room quality, and so on... I am saying so considering its price. (Of course I had stayed several top class hotels, but they are SUPPOSED TO BE good, considering their 'top class' price. ) I guess this hotel impressed me so much because of the staffs, who are very professional and willing to help. i.e. this morning madam manager told me that the public transportation was on strike and gave me several informations. Overally, this hotel is quite good and if I visit Nantes again, I will choose this one again. * One thing unconfortable: the control for HVAC is not convenient. It may take several hours to figure out how to use it. But this (old HVAC systems) is common in most of the hotels in Europe.
Stayed 4 nights in Oct 2017

8/10 Good

Nuala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very central shopping area
very good but the hotel was a little quiet with no real public area / bar lounge etc
Stayed 2 nights in Sep 2017

8/10 Good

ian, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfy bed.
Great location; comfy bed and good breakfast. Staff very helpful especially with restaurant recommendations. All together an excellent hotel.
Stayed 4 nights in Aug 2017

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exhilarating stay in Nantes!
This was one of our best finds on hotels.com! The decor is extremely artistically tech and the rooms are efficient and comfortable. Many aspects of this hotel could earn it a 5 star rating without the pretensious attitude!
Stayed 1 night in Aug 2017

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Just a one night stay,nice hotel,friendly staff,good breakfast.Has a lift,is in a good location so walkable to shops,sights etc.Would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear guest, Thank you for your feedback, we greatly appreciate it ! See you soon in La Pérouse, Delphine Giroguy Directrice