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Best Western Plus Hotel Plaza

4.0 star property

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Photo gallery for Best Western Plus Hotel Plaza

View from property
32-inch LCD TV with cable channels, TV
Reception
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 10 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Laundry
The current price is S$208
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Multiple Beds, Terrace

1 bedroom, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

1 bedroom, minibar, in-room safe, desk

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Bidet
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Multiple Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, Multiple Beds

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Bidet
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed (Bed is French Bed)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
20 Jul - 21 Jul
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About the area

Map
Piazza Principe Umberto I, 23, Naples, NA, 80142

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Port of Naples - 20 min walk - 1.7 km
  • Molo Beverello Port - 2 min drive - 2.3 km
  • Via Toledo - 3 min drive - 2.3 km

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples International Airport (NAP) - 5 min drive

Restaurants

  • ‪I Sapori di Parthenope - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪Pizzeria Vincenzo Costa SRL - ‬4 min walk

About this property

Best Western Plus Hotel Plaza

Upscale hotel near Spaccanapoli
Near Naples Underground and Naples National Archaeological Museum, Best Western Plus Hotel Plaza provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and concierge services
  • Coffee/tea in reception, 1 meeting room and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 57 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Balconies, fridges and electric kettles

Languages

English, French, Italian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Covered self-parking fee: EUR 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Is Best Western Plus Hotel Plaza pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Best Western Plus Hotel Plaza?

As of 25 Jun, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Plaza on 6 Jul, 2025 start from S$208.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Plaza?

Self-parking is available for EUR 20 per day.

What time is check-in at Best Western Plus Hotel Plaza?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Plaza?

Checkout is at 11 AM.

Does Best Western Plus Hotel Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Best Western Plus Hotel Plaza located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Naples National Archaeological Museum are also within 1 mile (2 km). Principe Umberto Tram Stop is only a 2-minute walk and Piazza Garibaldi Station is 3 minutes.

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Best Western Plus Hotel Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 665 reviews
Rating 8 - Good. 273 out of 665 reviews
Rating 6 - Okay. 161 out of 665 reviews
Rating 4 - Poor. 62 out of 665 reviews
Rating 2 - Terrible. 34 out of 665 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Cathy

Disliked: Amenities
Hotel rooms are small and dark. Hotel was in an ok location
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station but area around hotel is quite rough, run down and dirty.
Stayed 1 night in Apr 2025

6/10 Okay

Carolyn

Liked: Staff & service
Disliked: Amenities
The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Stayed 3 nights in May 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop was very nice, breakfast excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Ozcan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice location
Stayed 1 night in Jun 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, attentive and welcoming staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rogelio Meza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Stayed 1 night in Jun 2024

10/10 Excellent

Valeria

The hotel is great. The staff top. Clean and efficient. Just the water at the shower was not good enough.
Stayed 1 night in Jan 2025

8/10 Good

Salvador

Liked: Cleanliness
Room was updated and clean. Closeness to train station was a plus.
Stayed 2 nights in Sep 2024

2/10 Terrible

igor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad servicr
Stayed 5 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
Nice part of town. Quieter than downtown.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly! Went out of their way to become our friends and give next-level service.
Stayed 1 night in Jun 2024

6/10 Okay

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Awful area. Hotel is ok.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Was able to use luggage storage after checkout
Stayed 1 night in Jun 2024

8/10 Good

Dr. Intesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Excellent breakfast options and good value for money.
Stayed 3 nights in Sep 2022

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.
Stayed 2 nights in Apr 2024

6/10 Okay

April

Liked: Cleanliness, staff & service
Property was fine, not sure I would stay again. Area around hotel appeared a little rough, not sure it was unsafe as much as the streets were dirty with many locals hanging around. It is a 5 min walk to Termini and there are many restaurants very close by. We went on 2 tours and the meeting point was at a hotel that was a short 10 min walk. Location was convenient. Staff was helpful. Rooms were small and dark, and did not get much daylight. For the price and the amount of time we spent in the room it worked out well.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfotable, convenient and with helpful staff

Everyone at the hotel was helpful and professional. The breakfast was excellent, with a wide range of choices. My double room was quite spacious and surprisingly quiet. I appreciated the comfortable seating area where we could wait after checking out and before heading toward the nearby train station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were driving to the hotel, we were not sure it was in a great spot for us as the area round. It seemed a little bit sketchy. However, the hotel was beautiful and we were very happy there and would definitely recommend staying there. We did find a restaurant around the corner close to the Train station, which had some great food
Stayed 1 night in Sep 2024

10/10 Excellent

R J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plain but serviceable!

I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel.
Stayed 13 nights in Sep 2023

6/10 Okay

Zeferino

Disliked: Property conditions & facilities
Clean
Stayed 5 nights in Apr 2024