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Hotel Zara

2.0 star property
Hotel with a restaurant, a quick walk to Spaccanapoli

Choose dates to view prices

Photo gallery for Hotel Zara

Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, free WiFi
Hypo-allergenic bedding, in-room safe, desk, free WiFi
Hallway
Hallway
Located near Spaccanapoli, Hotel Zara combines comfort with culture. The coffee shop and library provide perfect spots to relax, while the restaurant serves authentic Neapolitan dishes. Guests appreciate the convenient in-room WiFi and the helpful multilingual staff at the bar.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Shared Bathroom

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Room, 2 Single Beds, Shared Bathroom

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with Balcony

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room with Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Desk
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Classic Single Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Single Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Digital channels
Daily housekeeping
Desk
In-room safe
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hairdryer
Bidet
  • Sleeps 1
  • 1 Double Bed
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About the area

Located in Naples City Centre, a neighbourhood in Naples, Hotel Zara is near a metro station. Spaccanapoli and Naples Underground are notable landmarks, and if an activity is on the agenda, visit Port of Naples. Naples National Archaeological Museum and University of Naples Federico II are two other places to visit that come recommended.
Visit our Naples travel guideOpens in a new window
Map
Via Firenze 81, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 7 min walk - 0.6 km
  • Naples Underground - 15 min walk - 1.3 km
  • Naples National Archaeological Museum - 20 min walk - 1.7 km
  • Port of Naples - 3 min drive - 1.5 km
  • Piazza del Plebiscito - 4 min drive - 3.0 km

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Caffe' Mexico - ‬5 min walk
  • ‪Pizzeria Scugnizzo - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬4 min walk

About this property

Hotel Zara

Hotel near Spaccanapoli
Located close to Naples Underground and University of Naples Federico II, Hotel Zara provides a coffee shop/cafe, a library and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • Express check-out, express check-in and a front desk safe
  • A 24-hour front desk, multilingual staff and coffee/tea in reception
  • Luggage storage, smoke-free property and a lift
Room features
All guest rooms at Hotel Zara feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Hairdryers and shampoo
  • 18-inch LCD TVs with digital channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Tile flooring in room

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Frequently asked questions

Is Hotel Zara pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Zara?

Check-in start time: 12:30 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Zara?

Checkout is at 11 AM.

Where is Hotel Zara located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Spaccanapoli, Naples Underground and University of Naples Federico II. Naples National Archaeological Museum and Port of Naples are also within 2 mi (3 km). Principe Umberto Tram Stop and Piazza Garibaldi Station are within a 5-minute walk.

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Hotel Zara Reviews

Reviews

6.8
Rating 10 - Excellent. 54 out of 328 reviews
Rating 8 - Good. 109 out of 328 reviews
Rating 6 - Okay. 101 out of 328 reviews
Rating 4 - Poor. 39 out of 328 reviews
Rating 2 - Terrible. 25 out of 328 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Rat

Good location, close to transportation accross the city.
Stayed 1 night in Jul 2025

6/10 Okay

Eliza

Liked: Cleanliness
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Stayed 3 nights in Jun 2025

6/10 Okay

Natalia

Liked: Staff & service
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Rat

Liked: Staff & service
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Me pareció una estancia tranquila, las habitaciones limpias y ordenadas. Una buena opción para lo que buscan un hospedaje en Nápoles.
Stayed 1 night in Apr 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza e servizi puliti
Stayed 3 nights in May 2025

4/10 Poor

Jürgen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
für eine nacht ok, aber schon sehr heruntergekommen
Stayed 1 night in Jun 2025

10/10 Excellent

LUCIA

Liked: Property conditions & facilities
Un posto tranquillo e comodo molto economico pure
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Stayed 2 nights in Jun 2025

10/10 Excellent

José María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy céntrico, al lado de la estación de Garbaldi. El personal ha sido super atento y la habitación estaba muy limpia y era muy amplia.
Stayed 2 nights in Feb 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Stayed 1 night in Jun 2025

10/10 Excellent

pasquale

Liked: Cleanliness, staff & service, property conditions & facilities
Sono un attento viaggiatore e per chi arriva a Napoli o meglio alla stazione centrale penso che Hotel Zara sia per l'offerta qualità prezzo il migliore.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel to stay in close to the station if you are planning to explore Naples
Stayed 2 nights in Aug 2024

6/10 Okay

Charisse

Disliked: Property conditions & facilities
The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Stayed 1 night in May 2025

4/10 Poor

Carmine

Disliked: Amenities
Camera strettissima
Stayed 1 night in May 2025

4/10 Poor

Ali

Disliked: Staff & service, amenities, property conditions & facilities
Very unsafe neighborhood
Stayed 1 night in May 2025

6/10 Okay

Sylva

Tutto nella media.
Stayed 2 nights in Mar 2025

10/10 Excellent

YLENIA GIOVANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Situata a due passi dalla stazione centrale di Napoli. Intorno ci sono supermarket e tante caffetterie. Il personale è stato super gentile: hanno permesso che lasciassi il mio bagaglio in struttura dopo il check out così da poter continuare a girare la città comodamente. 10 punti solamente per l’aria condizionata in camera che è stata veramente una salvezza nelle giornate calde di Napoli. Sconsiglierei a chi viaggia da solo come me di camminare per quei vicoli a tarda sera/notte. A parte questo, se mai dovessi trovarmi di nuovo a Napoli, o se avessi voglia di una pizza fatta a dovere, tornerei sicuramente in questa struttura.
Stayed 2 nights in Jun 2025

6/10 Okay

Sandro

Liked: Cleanliness
Location sufficient for short stay..
Stayed 3 nights in Sep 2023

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

지금까지 아주 만족스러운 호텔

전 아주 만족스러웠어요. 역 근처라서 무섭긴 했지만, 아무 일도 안 일어났습니다. 방도 깨끗하고, 주인 아저씨도 친절하고, 호텔에서 음료 구매 가능하고, 캐리어 맡기는 것도 가능했습니다. 짐도 옮겨주셨고요. 와이파이 빵빵 합니다.
Stayed 2 nights in Jan 2025

6/10 Okay

Laurence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel avec pas beaucoup de commodité ( toilette ou il faut pomper pour tirer la chasse , chambre donnant sur la cour et vraiment sale . Extérieur sale et beaucoup de sdf . Quartier très mal famé. )
Stayed 3 nights in Apr 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était très bien, l'hôtelier était au top et a l'écoute. Le matelas super et la praticité d'être en ville non loin de la gare.
Stayed 1 night in Jul 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very kind
Stayed 2 nights in Jul 2024