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Palazzo Pandola - Luxury Suites

Hot springs guesthouse connected to a shopping centre in Naples with free breakfast

Choose dates to view prices

In the heart of Naples, Palazzo Pandola - Luxury Suites offers an unforgettable experience with a breakfast buffet and WiFi. Stroll through the art gallery, indulge in luxury shopping on site, and let the concierge services take care of your needs.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is S$294
includes taxes & fees
12 Nov - 13 Nov

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Separate dining area
Soundproofed rooms
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Separate dining area
Soundproofed rooms
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
Separate sitting area
Separate dining area
Fireplace
Soundproofed rooms
Individually furnished
Air-conditioning
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
Separate sitting area
Separate dining area
Fireplace
Soundproofed rooms
Individually furnished
Air-conditioning
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Separate dining area
Soundproofed rooms
Individually furnished
Air-conditioning
Heating
Connecting/adjoining rooms available
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
10.0 out of 10, Exceptional, 9 reviews
The price is S$151
includes taxes & fees
21 Nov - 22 Nov
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About the area

Map
Piazza del Gesù Nuovo n. 33, 3342455484, Naples, NA, 80134

What's nearby

  • Via Toledo - 5 min walk - 0.5 km
  • Naples National Archaeological Museum - 10 min walk - 0.9 km
  • Port of Naples - 12 min walk - 1.0 km
  • Molo Beverello Port - 15 min walk - 1.3 km
  • Piazza del Plebiscito - 18 min walk - 1.6 km

Getting around

  • Dante Station - 4 min walk
  • Montesanto Station - 9 min walk
  • Naples International Airport (NAP) - 69 min drive

Restaurants

  • ‪Espresso Napoletano - ‬1 min walk
  • ‪Tandem - ‬1 min walk
  • ‪Gay-Odin - ‬2 min walk
  • ‪Lombardi a S. Chiara - ‬2 min walk
  • ‪OAK Wine and Craft Beer - ‬2 min walk

About this property

Palazzo Pandola - Luxury Suites

Guest house near Via Toledo
Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Pandola - Luxury Suites provides a free breakfast buffet, an art gallery on-site and designer shops on-site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in and a lift
  • Concierge services, tour/ticket information and luggage storage
Room features
All guest rooms are individually furnished, and offer comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate dining areas.
Extra amenities include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with bidets and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate dining areas and a personal chef

Similar properties

Property entrance

Smart Hotel Napoli

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 536 reviews
The price is S$146
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number IT063049B4B63UPCS3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Pandola
Palazzo Pandola Suites Naples
Palazzo Pandola - Luxury Suites Naples
Palazzo Pandola - Luxury Suites Guesthouse
Palazzo Pandola - Luxury Suites Guesthouse Naples

Frequently asked questions

Is Palazzo Pandola - Luxury Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palazzo Pandola - Luxury Suites?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Palazzo Pandola - Luxury Suites on 12 Nov, 2025 start from S$294.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Pandola - Luxury Suites?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to 11:00 PM for a fee of EUR 30.

What time is check-out at Palazzo Pandola - Luxury Suites?

Checkout is at 11:00 AM.

Where is Palazzo Pandola - Luxury Suites located?

Located in Naples City Centre, this guesthouse is within a 15-minute walk of Via Toledo, Naples National Archaeological Museum and Port of Naples. Molo Beverello Port and Piazza del Plebiscito are also within 1 mi (2 km). Dante Station is only a 4-minute walk and Toledo Station is 9 minutes.

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Palazzo Pandola - Luxury Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 71 reviews
Rating 8 - Good. 8 out of 71 reviews
Rating 6 - Okay. 2 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, and the staff was so kind and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room felt like a luxury suite with an amazing view of the square! Would definitely stay here again for my next visit to Naples. The staff were so accommodating and friendly too.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing!
Stayed 1 night in Aug 2025

10/10 Excellent

Pauline Ann

Liked: Cleanliness, amenities
Beautiful apartment and great staff. The area is not safe in the evenings.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, modern, but in an ancient building. The view was specta
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an unassuming but very celarefully curated and beautiful space. We stayed only one night but the staff made us feel very welcomed to the place. This is definitely more of a BnB vibe, but is right in the center of Napoli and walkable everywhere. Much recommended!!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very comfortable room and delicious breakfast, staff was very friendly. A little confusing on arrival finding where the hotel was exactly and how to get into the building. The only signage is on the call button, there is a very small door into the courtyard of the building and the hotel is located on the 4th floor.
Stayed 1 night in Nov 2024

10/10 Excellent

BERTA

Liked: Cleanliness, amenities
Great attention. The room was VERY nice, large and accomodating, although the design of the bathroom seemed a bit ackward, but in these old buildings renovations are not an easy thing so I would not lower my general evaluation for this. The other thing that surprised us was the general condition as you enter the building to the point that it was a bit scary. Once you understand that this is the condition in which you will find most palazzos in Napoli, you get used to it. I mention it so that other guests are not taken by surprise by this.
Stayed 1 night in May 2025

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
My wife losses a set of earings that was left on the side table, after the first day of room service. We asked the cleaning lady who only spoke broke english (fair, we were in Italy) and she knew nothing of them. Looked under all the furniture in the room (bed, couch, tables desks, chair) and they were nowhere to be found. Needless to say I am skeptical about them still being in the room.
Stayed 4 nights in May 2025

4/10 Poor

Rehana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place- staff went absolutely above and beyond to make sure our honeymoon stop here during our Italy trip was special. Would 100% recommend and go there again! It felt like an odd spot to find such a beautiful place but it was so worth the stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Caroline

Liked: Staff & service, amenities, property conditions & facilities
Beautiful, traditional property, lovely location and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the mini door access to this wonderful location (the huges doors are prevalent in the older palaces). Breakfast was outstanding. The room was outstanding with double doors opening onto the plaza and views. Truly a superb property,
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything and the breakfast was great-the lady who made the breakfast and kept rooms clean excellent! Loved our stay here Kind regards, Dave & Margaret
Stayed 2 nights in Sep 2025

10/10 Excellent

SANJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is real Italian experience, loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and polite staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai adore cet hôtel. Au début si vous n'êtes jamais allés à Naples, il faut entrer par une petite porte comme dans Alice aux pays des merveilles ! Les chambres sont tellement belles, et la vue est incroyable. Le staff est très gentil et déjeuner super wow !
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio es viejo y no tiene un buen aspecto pero el hotel esta muy lindo el personal increiblemente atento, el dssayuno muy rico, super bien ubicado, todo excelente.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Pandola was Amazing. The room was incredible! The property brings you straight into the wonderful neighborhood it is in, making everything feel like you are living in the heart of Napoli.
Stayed 1 night in Jul 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

A fantastic little gem in Naples. The best.
Stayed 1 night in Jul 2025