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Up Hotel

3.0 star property
Central hotel connected to the convention centre in Naples with a bar

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Photo gallery for Up Hotel

Exterior
Point of interest
Point of interest
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Quadruple Room

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Single Room

View from room

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
Via Cesare Rosaroll, 4, Naples, NA, 80139

What's nearby

  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Underground - 13 min walk - 1.2 km
  • Naples National Archaeological Museum - 18 min walk - 1.6 km
  • Port of Naples - 20 min walk - 1.7 km
  • Piazza del Plebiscito - 4 min drive - 3.0 km

Getting around

  • Principe Umberto Tram Stop - 1 min walk
  • Naples (INP-Naples Central Rail Station) - 6 min walk
  • Naples International Airport (NAP) - 58 min drive

Restaurants

  • ‪Pasticceria Eredi Carraturo - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪È pronto o mangià - ‬3 min walk
  • ‪Pizzeria Vincenzo Costa SRL - ‬3 min walk

About this property

Up Hotel

Hotel near Spaccanapoli
Located close to Naples Underground and Naples National Archaeological Museum, Up Hotel provides a terrace, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a lift
  • Concierge services, a banquet hall and smoke-free property
Room features
All guest rooms at Up Hotel include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 7 for children
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 8:00 PM) and Friday - Sunday (7:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10.00 for adults and from EUR 7.00 for children
  • Nearby parking fee: EUR 20.00 per day (262 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel NaplesItaly Hotel
Hotel NaplesItaly Naples
Hotel NaplesItaly Hotel Naples
Up Hotel Hotel
Up Hotel Naples
Hotel NaplesItaly
Up Hotel Hotel Naples

Frequently asked questions

Is Up Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Up Hotel?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at Up Hotel?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Does Up Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Up Hotel located?

Located in Naples City Centre, this hotel is within a 15-minute walk of Spaccanapoli and Naples Underground. Naples National Archaeological Museum and Port of Naples are also within 2 mi (3 km). Principe Umberto Tram Stop is only a 2-minute walk and Garibaldi Tram Stop is 4 minutes.

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Up Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 60 reviews
Rating 8 - Good. 19 out of 60 reviews
Rating 6 - Okay. 16 out of 60 reviews
Rating 4 - Poor. 7 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10

Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
Stayed 2 nights in Jan 2024

6/10

City officials need to address safety, cleanliness around Napoli Centrale
Stayed 4 nights in Sep 2024

8/10

I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good.
Stayed 1 night in Dec 2023

6/10

Room was ok, but when we got there our room hadn’t been cleaned! The reception was also almost never open, the check in process was confusing. It’s located in a bit of a shady area but it’s close to the train station. Cheap, but wouldn’t come here again.
Stayed 7 nights in Aug 2022

2/10

First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.
Stayed 1 night in Aug 2023

6/10

Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Sep 2024

8/10

Stayed 1 night in Jul 2024

4/10

Stayed 1 night in Jun 2024

6/10

Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar.. Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt. Das Frühstück ist gut, kleines Buffet aber ausreichend. Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden. Für unseren Kurztrip war das Hotel in Ordnung.
Stayed 3 nights in May 2024

6/10

Stayed 1 night in May 2024

6/10

Stayed 1 night in Mar 2024

4/10

Essenziale,ottima la posizione
Stayed 2 nights in Dec 2023

8/10

Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale……
Stayed 3 nights in Nov 2023

4/10

Deludente perché: tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare…… La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco; La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password; La sala colazione indecente e la colazione pessima di bassissima qualità; Infine l’accoglienza non qualificata.
Stayed 2 nights in Oct 2023

2/10

Stayed 1 night in Sep 2023

8/10

Stayed 1 night in Aug 2023

8/10

L'hôtel est à une dizaine de minute de la gare, l'accueil était vraiment sympa et les instructions clair pour accéder à notre chambre. L'hôtesse parlait un peu d'anglais et de français ce qui a rendu les conversations assez simple. La chambre disposé de 2 lits simples confortable avec 2 oreillers chacun, une climatisation, une télé, pas de bouilloire (légèrement regrettable) et une armoire. La salle de bain était grande et la douche spacieuse pour un grand comme moi (malheureusement ils ont eu un petit problème d'eau à notre arrivée qui nous a limité l'eau chaude mais pas plus handicapant que ça).
Stayed 3 nights in Aug 2023

10/10

Stayed 1 night in Aug 2023

10/10

Stayed 2 nights in Aug 2023

8/10

Stayed 1 night in Apr 2023

2/10

Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
Stayed 4 nights in Sep 2022

8/10

Helt ok budget hotell nära centralstationen. Rent och snyggt.
Stayed 1 night in May 2022

8/10

Walking distance to trains. Area around hotel is very busy.
Stayed 1 night in Apr 2022

10/10

Stayed 3 nights in Jun 2021