Narusawa Holidays

The location and accommodation were quite satisfactory. Most of the staff members were pleasant, with a single exception who was unable to assist us with a dining reservation.

Loved the sauna and the large tub

The room was very clean and bigger than most Tokyo hotels since it's more like a small apartment. There's a washer/ dryer in the room and they supply soap for it. Staff were friendly and helpful. Close to lots of shops and food and just a few minute walk to either the Okachimachi station or the Ueno station and about 5-10 minute walk to Akihabara. They are also tattoo friendly. Would definitely stay again!

The room was pretty spacious for Japan. The biggest perks was the washer and dryer in the room and they had a microwave, toaster, freezer and fridgerator in the space. I’d say it’s family friendly and the room was clean. They don’t necessarily offer cleaning daily but you can request for items at the front desk as needed like towels or more toilet paper, etc. It was nice having convent stores so close by, but I’d prefer it a bit closer to a train station. I mean it wasn’t super far from a train station but with all the walking in Japan, I’d wish I was closer to a station so things like restaurants, department stores were a bit closer. Still a great hotel!

We had a wonderful stay, the location is excellent—very convenient and within walking distance of Ueno Station, making it easy to explore Tokyo and access the airport. The hotel staff were exceptionally helpful, friendly, and professional. They always greeted us warmly and were happy to assist us. Overall, NOHGA Hotel Ueno exceeded our expectations.