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Yaganhouse - Hostel

2.0 star property
Hostel in Natales with free breakfast and restaurant

Choose dates to view prices

Photo gallery for Yaganhouse - Hostel

Iron/ironing board, free WiFi
Property entrance
Iron/ironing board, free WiFi
Couples’ dining
Lobby sitting area
You can look forward to free continental breakfast, a terrace and a garden at Yaganhouse - Hostel. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Shared Dormitory, Mixed Dorm, Shared Bathroom, Tower

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 4
  • 2 Twin Bunk Beds

Basic Double Room, Tower

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom, Tower

Iron/ironing board, free WiFi

Standard Twin Room, Private Bathroom, Tower

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Separate bath and shower
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

Standard Single Room, Garden View, Tower

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Private Bathroom, Tower

Iron/ironing board, free WiFi

Standard Double Room, Private Bathroom, Tower

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Separate bath and shower
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Private Bathroom, Tower

Highlights

Air conditioning
Private bathroom
Separate bath and shower
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds
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About the area

Map
O'Higgins 584, Natales, O'Higgins, 6160000

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

About this property

Yaganhouse - Hostel

Property highlights
Take advantage of free continental breakfast, a terrace and a garden at Yaganhouse - Hostel. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A computer station, luggage storage and a reception hall
  • Tour/ticket information, barbecues and smoke-free property
Room features
All guest rooms at Yaganhouse - Hostel feature comforts, such as air conditioning, in addition to

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shared bathroom
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Yaganhouse
Yaganhouse Hotel
Yaganhouse Hotel Puerto Natales
Yaganhouse Puerto Natales
Yaganhouse Puerto Natales, Aisen Region, Chile
Yaganhouse Hostel Puerto Natales
Yaganhouse Hostel
Yaganhouse Hostel Natales
Yaganhouse Natales
Yaganhouse
Yaganhouse - Hostel Natales
Yaganhouse - Hostel Hostel/Backpacker accommodation
Yaganhouse - Hostel Hostel/Backpacker accommodation Natales

Frequently asked questions

Is Yaganhouse - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yaganhouse - Hostel?

Yaganhouse - Hostel doesn't offer parking.

What time is check-in at Yaganhouse - Hostel?

Check-in start time: 1 PM; check-in end time: 11 PM.

What time is check-out at Yaganhouse - Hostel?

Checkout is at 11 AM.

Where is Yaganhouse - Hostel located?

Situated in Natales, this hostel is within a 10-minute walk of Plaza de Armas, History Museum and Última Esperanza Fjord. Puerto Natales Casino and Old Pier are also within 15 minutes.

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Yaganhouse - Hostel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 5 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not a pleasant stay

We stayed here before and after our trek. After, the lady running the place offered laundry service. However, she kept delaying when it was going to be finished. We gave her one load to do but clearly it was mixed with other clothing. The next morning, she was no where to be found and we were scrambling to find all our articles of clothing with the help of the lady who makes breakfast (who was very sweet). Worse of all, when the lady was called over, she seemed upset that I was bothering her to find all of my clothing before leaving. Many other places have much friendlier people running their hostels and actually seem to enjoy the hospitality business. Not the case here. Room was unfinished. Shower door was broken. Unfortunately this place needs improvement. The facilities have good potential.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Hotel and reception needs improvement

We stayed in room #8 and it was clearly not finished. Other rooms had a TV while ours had wires hanging from the wall. The sink area was not finished. When it is complete, it will probably be nice. Attention was paid to decorations. Bed was comfortable and heating was good. We also found hair on the bed so better cleaning is needed. Not very friendly lady who runs the hotel. It seemed we were bothering her. The lady who makes breakfast is really nice and accommodating. Also, we were charged in Chilean Pesos at a price that ended up being $10 USD over the quoted price we reserved on Hotels.com. We didn't notice this to later as we were in a rush to catch our bus. With some work, this place could be lovely.

8/10 Good

Karolin

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Friendly and helpful staff, nice rooms.
Stayed 2 nights in Feb 2018

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good value for the price

Noisy and dated room, although with good management and breakfasts. This was the cheapest private room with private bath I could find in Puerto Natales, so I guess you get what you pay for (although the management was very pleasant and the breakfasts good!).
Stayed 4 nights in Feb 2018

4/10 Poor

Madelene

Liked: Cleanliness, property conditions & facilities
Väldigt lyhört och dålig frukost. Trevlig personal och nära till centrum
Stayed 1 night in Feb 2018

8/10 Good

frida, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn verblijf

Mooi en fris hostel! Een aanrader! Hartelijk personeel.
Stayed 2 nights in Feb 2018

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

Personnel unilingue espagnol à la réception.

Personnel peut expliquer seulement en espagnol les excursions. Ils veulent souvent que l’on paye comptant, pour les excursions, sans vouchers et pour des gros montants payés d’avance.
Stayed 2 nights in Jan 2018

10/10 Excellent

Maximilian, Feucht, Franken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hübsches kleines Hostel in der Nähe des Zentrums

Nettes Personal, hübsche Holzzimmer, alles sauber. Personal sehr nett und hilfsbereit
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not all staff speak English but they are very eager to help
Stayed 1 night in Jan 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great place! Highly recommend. Good WiFi & great beds. Amazing customer service
Stayed 1 night in Dec 2017

4/10 Poor

viaggiare x sco, udine

Liked: Cleanliness, staff & service, property conditions & facilities

Ostello grazioso con servizi di livello quasi da h

Un buon ostello che consiglierei, ambiente giovane e pulito, servizi eccellenti, peesonale accogliente e premuroso, camere ok apparte qualche approssimazione nei bagni. Unico neo che avevamo prenotato per due notti e la prima notte al nostro arrivo ci è stato detto che la camera a causa di un problema con expedia non c'era e ci hanno gentilmente prenotato da un altra parte per la prima notte dicendo che sulla seconda notte non ci sarebbero stati problemi. La se condannato notte invece, recati sul posto, risultava cancellata la prenotazione ma per fortuna c'erano delle camere disponibili e abbiamo pernottato comunque li. Insomma sulle prenotazioni un bel po' di casino
Stayed 2 nights in Nov 2017

4/10 Poor

Shaurin

Overbooked!!

I couldn't check in as it was overbooked and they gave away my room to someone else.
Stayed 1 night in Nov 2017

10/10 Excellent

Shaurin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dedicated personnel. The help I got solving some problem was far above the ordinary. Thanks a lot.
Stayed 1 night in Nov 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy place with wonderful staff

Yaganhouse was amazing. We were made to feel welcome from the very second we walked through the door and Francisco and Paulina went above and beyond to help us. We had a baggage disaster (thanks Iberia) and they both made lots of phone calls for us to try to resolve the situation and obviously genuinely cared (unlike Iberia!) The hostel itself is really cosy and a lovely place to base yourself before and after a tough trek. Rooms were clean and warm. Breakfast was good too.
Stayed 1 night in Nov 2017

10/10 Excellent

DMITRIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco Friendly Well Furnished Hostel

Amazing place to stay for a few days before the park. Very clean, with a great living and kitchen area. Private rooms available, with private bathrooms. Great for luggage storage while in the park, and for laundry after!
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable location in central area with supermarket and restaurant facilities within a few blocks or metres away. Nice ambience with wooden interiors and textiles and artwork. Knowledgeable and committed management and staff. Room was comfortable and clean, with contemporary barhroom and hot water. Would be handy to have some wall hooks and shelves for clothes and stuff. good round trip tour to El Calafate and glacier booked through hotel, with useful option to jump out in El Calafate as a one way trip.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to visit the city and the TDP park

Great and friendly staff. Extremely helpful also for organization to go to Torres Del Paine park. We can highly recommend this place. It is nice and clean. In the middle of the center of puoerto Natales. Breakfast is rich and tasty.
Stayed 1 night in Nov 2017

8/10 Good

Linda, Lübeck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bei unserer Ankunft war das gebuchte Doppelzimmer nicht verfügbar und wir mussten die erste Nacht in einem Zimmer mit zwei Einzelbetten schlafen. Am nächsten Tag konnten wir in das Zimmer mit dem Doppelbett umziehen. Dafür haben wir einen Rabatt von 15 US Dollar erhalten. Das Yaganhouse ist sehr sauber und hat freundliche Mitarbeiter, das Frühstück ist auch wirklich nett gemacht! Die Gemeinschaftsküche ist sehr gut ausgestattet und man Kann prima dort kochen.
Stayed 4 nights in Nov 2017

6/10 Okay

watchareeporn

Disliked: Cleanliness

Average

Very nice cozy place. But need to keep an eyes on cleanliness of bed sheets and blankets. There is an area you can enjoy around the house, kitchen avail for cooking. Owner is very nice and helpful.
Stayed 3 nights in Oct 2017

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Bien todo, se preocupan por madrugar para servir el desayuno. Muy amables.
Stayed 2 nights in Oct 2017

10/10 Excellent

Dave, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly, helpful, warm place to stay

My stay here was excellent. Good location, walkable to both bus and main areas of town. Host was extremely helpful, assisting with traveller's needs, making breakfast, and ensuring a comfortable, quiet stay for everyone. Thanks so much!
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fue una estadía muy agradable

Fue una estadía muy agradable, todo muy bien organizado y ordenado, hecho con mucho cariño.
Stayed 1 night in Aug 2017

2/10 Terrible

estimados, punta arenas, chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

la peor experiencia en reservas y hoteles

La reserva y pago aceptados para hotel que se encuentra sin funcionar y en Mantencion, no son capaces de avisar la situación a tiempo ni solucionarlo. Además lo que se publica NO EXISTEN: habitaciones que se promocionan, el precio y menos el confort y tranquilidad que se busca al viajar. Favor no publicitar ni generar falsas espectativas a los turistas, además de generar un problema mayor de encontrarse con no tener dónde alojar, sino de cómo recuperar el dinero cancelado
Stayed 2 nights in Jul 2017