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Reviews of Uday Palace Navsari, a member of Radisson Individuals

3 out of 5
Uday Palace Navsari, a member of Radisson Individuals
137/1, Unn Village, Opposite Sai Baba Temple, NH 48, Navsari, Gujarat

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Uday Palace, a Radisson member, was truly exceptional, thanks to the impeccable service provided by the outstanding staff. Manish from the front desk tailored our room to perfection, while Priya, Limani, and Rohit ensured every request was promptly attended to. Mukesh Patel and Aman from housekeeping maintained impeccable cleanliness and went the extra mile. Sanjeet at the restaurant and Mayan from in-room dining ensured our dining experience was flawless. Narrotam Bishi, the front office manager, exemplified leadership and commitment to satisfaction, addressing any issues promptly. Ashish, the concierge, greeted us warmly, and Aman, the security guard, never failed to brighten our day. Every encounter with the staff was incredible, highlighting the hotel's underrated excellence. However, the inability to open the balcony was disappointing. Installing nets for insect protection should be considered, as keeping balconies shut seems excessive for a five-star hotel. As a loyal patron, I expect more from the Radisson brand, and if unresolved, I'll have to leave a negative review.
Stayed 1 night in May 2024

4/10 Poor

Keisha

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I booked a Standard Room with Balcony. However, I was disappointed to find that the balcony was inaccessible as it was locked. This was not mentioned during the booking process Furthermore, the room faced towards the highway, resulting in significant noise disturbances throughout the night. As a guest, I would advise against booking standard rooms, especially for those who are sensitive to noise. Additionally, I’d like to address the service at the restaurant. Despite placing my order promptly, I experienced a considerable delay of nearly an hour before receiving my meal. This was quite frustrating and detracted from the overall dining experience.
Stayed 2 nights in Mar 2024
Response from Uday Palace Navsari on 17 Apr,2024
Dear Guest,Thank you for taking time and writing your recent experience. The hotel has non openable balconies. We are deeply sorry for the inconvenience caused to you.Kind Regards,Uday Palace Navsari , a member of Radisson Individuals.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional coffee, mocktails, kadhi and dhokra. All the staff are friendly and helpful! The rooms are comfortable and bedding clean.
Stayed 2 nights in Jan 2024

2/10 Terrible

Jagdishbhai

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not have online book reservation confirmation so you have to wait 30 minutes to check in
Stayed 1 night in Dec 2023

10/10 Excellent

jayantilal

Liked: Cleanliness, staff & service, property conditions & facilities
Very morden hotel nice view from the bedroom food lots of choices and very tasty. Dislike bathroom no were to hang the toilet rolls. Bed room need a mirror on the dressing table were all the make
Stayed 3 nights in Nov 2023