Hotels in Near West End

"Scary! Better to sleep in your car!"

"Book a 2 bed room as pay at property. One hour before check-in time my card was charged for the room. I hadn't even made it to Galveston yet. Got there, checked in, went to the room, and they had given us a one bed. Room smelled like boiling cabbage. Loaded stuff back into the car, went to the office, and Sharon asked for the card back, said she would cancel it on her end, and gave us a card to call at 7am the next morning for a refund. Called shortly after 8am and message said they didn't open until 11am. It is now 2:07pm and still trying to get it straightened out. The only positive thing about the experience was Sharon was nice and we luckily found a much nicer room somewhere else. "

"I paid extra money to enjoy the pool and its services. Unfortunately the pool side seating was esthetically pleasing BUT staff didn't open service till well after 3pm when we were informed it should open at 2pm. No outside drinks or food are permitted on pool side, maybe next don't pay and arrive to relax unless you dont want a cold beverage by the pool. "

"Had to request more towels because they were not stocked. Coffee maker in room didn't work. Went down stairs and staff was asleep on the couch. Couldn't use poor excuse for a gym until 8. Lady told me to leave gym and come back at 8. I was going to make to much noise for other guest. Not coming back. "

"N/A"

"Clean room, breakfast good"

"Clean room"

"Room was okay. Night staff didn’t know where not feather pillows were so one of party had no pillow for a night. Thankfully day staff found them one for second night. Hotel needs general maintenance repairs. Breakfast was not great if you wanted more than toast and random yogurt. For the price it worked but wouldn’t stay again. "

"Guest desk was very nice. We got to our room, we heard a yapping dog. We went back to the desk and they moved us right away. Easy to find, good parking. Only complaint, the floor looked clean, but I spilled some water and wiped it up with a bath towel and the towel was black! So dirty! "