"Clean room. Refurbished recently but…
Extremely small room with just enough room to open the door. Miniscule horizontal window giving on to the noisy corridor and zero view. No no one at reception when I arrived and rather unpleasant receptionist. And the hotel looks nice in the pictures but is located in a kind of courtyard accessible down a dark path.
Definitely do not recommend."
"General cleanliness of the room was poor for a country so high-tech the TV was old and there was no USB port in the room Also when the room was cleaned it wasn’t clean. Thoroughly marks were left on the shower door tissues were not replenished just missing that five star touch that they promise."
"Nice staff though there seen to be quite a few that do not speak English or Hebrew. Clean room. As there is a nice dining area in the room it would be nice if they had done utensils and a microwave."
"The room was clean, and well appointed.
But the main point was the team! No words can describe the feeling, when you ask for something from your room attendant, you come back and find a lovely artistically folded towels, with a detailed apology note.
Thank you SHEHAN! "
"The staff is very unprofesional
And the managers are not polite and not service orientated
For such a high end hotel very low standards
The amenities are not great and almost everything that the hotel offers is for pay
And even when dinner is part of the deal you recieve a check and expected to pay service
The hotel for its price isnt realy a laxurius fealing
Cant realy disconnect"
"Rooms are a bit dated but overall clean and comfortable. Some staff are great - helpful and friendly, while others border on rude. The oool was very clean, and it’s just a 5 min walk to coral beach. The breakfast spread was typical for israel - a plethora of choices and all nicely presented. "