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Reviews of Bridge Backpackers

2 out of 5
Bridge Backpackers
8 Bridge St, Nelson, Nelson

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 142 reviews" "
Rating 8 - Good. 56 out of 142 reviews" "
Rating 6 - Okay. 12 out of 142 reviews" "
Rating 4 - Poor. 6 out of 142 reviews" "
Rating 2 - Terrible. 6 out of 142 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place in nice city center area — great staff —- good backpacker environment
Stayed 1 night in Mar 2024

10/10 Excellent

kenneth

Liked: Amenities
Very nice room - I had .#2 — place was clean, safe and in heart of the Nelson city center Loved the staff and vibe- hope to return
Stayed 1 night in Mar 2024

2/10 Terrible

Alexandra

Arrived at the hostel at 6.15pm, the reception had closed at 6pm. I was sent email instructions to collect a key from a safe, I opened the safe and there was no key for my name/room. I asked around if anyone had seen any hostel staff, they had not. I tried emailing them but they only respond to emails during their working hours from 9am to 6pm. I then added credit to my phone to call their number - this went straight to voicemail and said they only answer calls between 9-6. There was NO emergency number to call out of hours. After hanging around for over an hour I was about to leave and book a new hostel when a staff member appeared. He did not even apologise about what had happened. He said I was lucky as he doesn’t normally get up until 10pm. I would strongly recommend not staying here if you are planning on arriving outside of their office opening hours. The hostel in general was also odd and completely unsociable.
Stayed 1 night in Mar 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Good value for money. Property is old and needs a bit of maintenance, but generally is clean and comfortable. My main annoyance was how much sound travelled from the courtyard into the room, even just the sound of other rooms opening and closing doors, walking up and down the stairs. So once everyone was up preparing for their early Abel Tasman departures, it meant I was up too. But in the grand scheme if things, this wasn't really a big deal for me.
Stayed 2 nights in Mar 2024

2/10 Terrible

Sujata

Disliked: Cleanliness, staff & service, property conditions & facilities
My booking was cancelled through a glitch in the system an no faultof my own. So i had to find another place to stay. I tried to contact the Backpackers and Expedia to sort out a refund, had nothing but silence from both, even though when i ent and followed up the next day, the dudes on the front desk assured me that Expedia would get in touch with them to sort it out. After an initial conversation with Expedia ive had nothing back. Terrible service. Disgusting actually. From Expedia and the Backpackers. Do yourselves a favour and book in with the YHA round the corner.😒
Stayed 1 night in Feb 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was very accommodating and helpful. Room was clean and had what we needed. Outside was a bit run down.
Stayed 1 night in Feb 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent two nights in a 4-bed female dorm. Pros: - Excellent communication - Easy after-hours check-in process - Clean showers and toilets - Sink in dorm - Personal power outlets and lamps at each bed Cons: - No fan in room; room got very warm - Bedbugs C
Stayed 2 nights in Jan 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay over Christmas then again after new year. It was a bit strange being away from home at this time but the hostel staff made a big effort to make it fun with a lovely party. The common areas are great with loads of space and equipment to cook and relax. It’s very close to the bus stop and local restaurants. They kept our bags for us while we walked the Abel Tasman track. The hostel has a great vibe and we will be returning when we finish our trip around the South Island.
Stayed 1 night in Jan 2024

8/10 Good

ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for back packing, really nice area
Stayed 2 nights in Nov 2023

6/10 Okay

Niki

Liked: Cleanliness
Have stayed here before and wasn’t terribly impressed. Read something that said it had had a facelift so thought I’d try again. However still think it is very tired and could do with further upgrade. Great location and lots of potential ..
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant to go there
That is the second time I have stayed at the Bride street Backpavkers its just a pity thry don't have single rooms.
Stayed 14 nights in Oct 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that there was a guitar there that I could play!
Stayed 3 nights in Nov 2023

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service
Tidy, good location
Stayed 2 nights in Oct 2023

10/10 Excellent

Felisa

Stayed 1 night in Oct 2023

2/10 Terrible

Marise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When booking this room i rang in advance to see if there was parking available - no onsite parking. A little inconvenient. The staff member informed me that i couldnt book the dates i wanted because there were no rooms available even though the website was allowing me to book the dates i wanted - the dates were accepted and turns out the room was available. A bit confusing. Upon arrival staff were helpful. The room was was very unclean and had a musty smell of urine and mould. Being pregnant and travelling with my son this was not ideal. The bathroom was dirty and the bed was very hard. Unfortunately i did not think it was on the same street as the night clubs in nelson - it happened to be a saturday night so many drunk loud people in the street close by and right next to our room at the backpackers. I only managed to get 3 hours of light sleep. We had booked 2 nights, i couldnt stay another night, we checked out early and informed the staff of our dissapointment. We were not able to be refunded, we still had to pay for a room somewhere else - they told us because we booked through wotif.co.nz and not directly with them no refund could be given. Do not reccomend this property.
Stayed 2 nights in Sep 2023

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While overall everything was clean and comfortable, it would be good to see the kitchen food storage boxes wiped out between users.
Stayed 4 nights in Aug 2023

2/10 Terrible

Ben

Disliked: Cleanliness, property conditions & facilities
Terrible one of the worst I have ever stayed . Honestly think a prison might be nicer
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was the best and vibe was great
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay in town so you could walk to basically any shop you liked staff where friendly and help full the whole time we stayed
Stayed 1 night in May 2023

4/10 Poor

Matthew

Business traveller
Disliked: Staff & service, room comfort
Not worth it.
Room (double private ensuite) was not as described - no towels or hairdryer provided but were listed. Check in closed earlier than listed (6pm not 8pm) Provided late check in details (via email) 2 days after checking out!
Stayed 1 night in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cental location, clean and safe storage for bike. Room clean and spacious. Very comfortable bed.
Stayed 1 night in Feb 2023

8/10 Good

Caleb

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and so handy to the bus station
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs in room
This review is negative as there were bed bugs in my room which have bitten me a lot. If this is fixed which the team tried to look at after my stay (i only noticed on last night) then id generally have no issues with this stay) Facilties wise this has everything you want and location is good.
Stayed 2 nights in Feb 2023

8/10 Good

Ravinder

Liked: Staff & service
Stayed 1 night in Feb 2023

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Graeme

Stayed 1 night in Dec 2022

8/10 Good

Marcelo

Travelled with group
Liked: Cleanliness, staff & service
kitchen and dining room were very nice, room with 2 beds was small and bathroom not very clean

10/10 Excellent

Leonardo

Stayed 1 night in Nov 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my recent two night stay at this property. Very convenient location. Nice & quiet. Very good vibe. Brad & Stella were outstanding - excellent & friendly service. Thank you very much

2/10 Terrible

Pranav

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the property at all. The room was disgusting with Cobb webs everywhere. There were mosquitoes everywhere and I must have been bit over 10 times. The reception person was super rude when asked for a question and the bathroom was disgusting. Had to clean it when I got there at night and the heater in the room didn’t work at all. Garbage hostel would not recommend anyone to stay here.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Sally

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it clean and bright. Outside in the courtyard was a little scruffy but it was hard to judge as it was teeming rain. It's probably lovely in Nelson's usual sunshine. I couldn't see a recycling bin. Staff were very friendly and helpful.
Stayed 1 night in Aug 2022

8/10 Good

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Piki

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Shame about the neighbour
Was impressed with the service and the facilities are lovely and good value. However the neighbour who coughed, gagged and moaned and groaned from 4am to 6.30am needed to go to hospital. I think he had Covid!! Totally ruined the stay for me. Not sure you can do anything about the sound but something to consider. Also the showers in the ensuite are a hazard being raised so high to step in and out of. Not sure why one would have it raised so high, it was bizarre.
Stayed 1 night in Mar 2022

10/10 Excellent

Gael

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
lovely friendly staff
Stayed 1 night in Jan 2022

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space, cleanliness and welcoming environment. A comfortable and relaxing home away from home.
Stayed 2 nights in Nov 2021

10/10 Excellent

Nerolee

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Not my type of accommodation too many restrictions with no facilities in the room
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, lovely room, and generally clean and tidy ! Friendly and helpful staff too! A new dart board is needed!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice common areas, close to shops, good location, safe.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Hostel muy lindo y limpio. Lo único que no me gustó es que no se puede comer en la sala de Tv.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good overall, will stay again. Was happy to see some fresh towels
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out room was at the back of the main property. The website was misleading. Our room felt like a prison cell.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, very central but quiet; friendly staff; clean, yet basic rooms.
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Toilet ventilation very bad can smell the bad toilet odour once the door opened. Kitchen and dining area not tidy by other backpackers after used at night time, even thought signs stated on the wall. They should state 'clearly' for the rubbish should be recycle or rubbish, not everything conclude as rubbish. Not shown according as the photos ☹️ Only good thing is the location walking distance to city centre and tracks.
Stayed 5 nights in Dec 2020