Front of property

Reviews of Nenana Depot

2.5 out of 5
Nenana Depot
900 A street, Nnenana Depot Alaska Rail Road, Nenana, AK

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Aug 2023
Response from G on 9 Aug,2023
enjoyed visiting with you , safe travelss

10/10 Excellent

Joel

Stayed 1 night in May 2023
Response from ... on 18 May,2023
Joel and Family , thank you for stopping bye . it was grate to met with you all and thank you for your note it put a smile on my hart . Garry Farnham

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from ?????????????? on 30 Aug,2022
Thank you for staying with us at the Nenana Depot . garry

10/10 Excellent

Wendy, Vida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The rooms were so comfortable and the host gave us treats & drinks. We went to a really nice restaurant that was also very very nice. We very much enjoyed ourselves.
Stayed 1 night in Aug 2022
Response from ////// on 18 Aug,2022
H0wdy Wendy , you are very delightful . enjoyed your family as well . your all welcome to come back any time . Garry

4/10 Poor

Marta

Travelled with family and small children
The building itself is awesome- historical - you can feel the history in the floor boards. That part was amazing! Unfortunately, we didn’t know that 3 rooms share one bathroom. We also didn’t know that the food isn’t checked all that often, so there was some stuff that was moldy for breakfast. Also, we booked two rooms for 7 people, and our one room was rented to someone else, so we were forced to cram 7 people into one room with 2 beds for 2 nights. The proprietor was kind enough in allowing us to use his laundry and we ended up getting our money back for the 2nd room, but the combination of issues sullied the experience for us. Overall, if the proprietor had more help to keep up with the place, it would be great. He was more than kind in giving us a private tour of the attached museum from the closed train station, and that was a highlight. But between the food, the issue with overbooking and the fact that some of the surfaces were not clean, we ended up with a middling/negative experience. In the end, I think just knowing what to expect would have been helpful for us.
Stayed 2 nights in Aug 2022
Response from ??????? on 7 Aug,2022
Good morning Marta , as we disgust be for you left the person that set up the web page and run the B&B dump this all on me this year . being i am not a computer person it's been a bit of a world wind . Getting back to over booking yes a room called a suite is much larger and may have another room . that well be changed on the web page . thank you for enlightening me . As fur as uncleaned areas the breakfast room & bath room are cleaned every day for cleanliness , bed rooms after each rental . i did try to do my best to make the miscommunication on both are parts in getting sleeping pads blankets pillow for the children . also thank you Marta for the $100.00 dollar Donation for the Museum . your welcome to visit a gain . Garry

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alaskan hospitality - friendly, easy going, neat location on the Nenana River and railroad. A real Alaskan experience.
Stayed 1 night in Jul 2022
Response from ?????? on 11 Aug,2022
Thank you for coming to enjoy the Nenana Depot . the Nenana River flows in to the Tanana River West of the Depot . the Tanana River is at the back side of the Station thank you for staying with us . Garry

6/10 Okay

Hedvig

Travelled with family
Liked: Cleanliness
False advertising on room
This train station bandb is not as advertised no tv and windows very difficult to close and open food and condiments not changed as often as they should be .pets were welcome I think but due to the closeness of rooms not a great idea as barking very loud in this space . The beds were the best part of this place very comfortable and bedding was fresh and clean. If you just need a place to sleep it just ok.
Stayed 1 night in Jul 2022
Response from ????? on 8 Aug,2022
Thank you for your comments . The 99 year old building can be a bit difficult in the warmer time of the day an the cooling in the evening window may stick a bit , i was more then happy to help you with the window sir. I just took over the B&B this year and was not aware of the advertisement saying wifi & tv was available it is not . thank you for enjoying the Nenana Depot biult in 1923

2/10 Terrible

Tom

Stayed 1 night in Jun 2022