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Reviews of Hotel Stubaierhof

4 out of 5
Hotel Stubaierhof
Stubaitalstraße 64, Neustift Im Stubaital, Tirol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 49 reviews" "
Rating 8 - Good. 14 out of 49 reviews" "
Rating 6 - Okay. 5 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Aug 2022

10/10 Excellent

Jean P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Very accommodating to special needs. The breakfast was superb, one of the best we have had.
Stayed 2 nights in Jun 2022
Response from Andreas Egger on 19 Jun,2022
Thank you for your feedback We're really glad. See you soon

8/10 Good

Jodie, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , will definitely come back again ...
Stayed 4 nights in Jan 2020
Response from family Egger & Hofer on 29 Jan,2020
Good Morning, many thanks for your positiv feedback! We are glad that you enjoyed your stay at our hotel! We hope to see you in the future and wish you all the best! kind regards family Egger & Hofer

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, quiet apartment, perfect for two
The small town of Neustift was amazing and our accommodations were incredible! Nice apartment with spectacular views. The hotel staff was the friendliest we have ever encountered. The apartments are not located in the main building, so the walk to the spa/pool was about 300m. It was a wonderful stay and we look forward to the next one. Only a five minute walk to the ski lift.
Stayed 2 nights in Feb 2019
Response from Daniel on 22 Feb,2019
Dear Mathew, thank you so much for your review. We hope to welcome you back someday. Best regards

10/10 Excellent

Sue, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, family friendly hotel. We were a group of eleven on a four day break to celebrate my husband 70th birthday and the staff were extremely helpful and friendly including arranging transfers to and from the airport. Great central location near to town centre and restaurants. Would recommend highly.
Stayed 4 nights in Oct 2018

10/10 Excellent

JuanS, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a relaxing time in Alps. We arrived late and the late arrival was perfectly organized. Staff is friendly and supportive. Great team: Hurra! Hotel room was spacious with comfortable beds. The shower was great; just the shower cabin is a bit cramped while the bathroom itself is more then big enough to put a larger cabin then the current 50 by 50. Would absolutely recommend this place. And hope to stay there one day again.
Stayed 1 night in Sep 2018

10/10 Excellent

August, Daytona , Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel
The hotel is located centrally, it is very clean the rooms are beautiful and staff is excellent.
Stayed 1 night in Mar 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of a paradox
It is a lovely hotel, in a lovely town. The service was very polite and friendly. Breakfast was great, and the cuisine at dinner was excellent. However...the room was very warm, and since it was -10C outside, you couldn't really keep the window open. The beds were comfortable, but the pillows were those feather pillows that your head just sinks into so it's like there's no pillow at all (had to wrap a towel around it to keep it together....that fixed it.) No top sheet, just a heavy quilt, so since the room was so hot, had to take the quilt out of the duvet cover and use the cover as a top sheet. The bathroom was very large, and the shower was tiny. And we had an unsatisfactory solution to a misunderstanding about children in the room and ensuing charges because of that. In general, a nice hotel....with some caveats.
Stayed 3 nights in Feb 2018

10/10 Excellent

Kevin, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stubai Glacier hotel with great food
Breakfast and Dinner were great, proper 3-courses dinner (at least) with Tuesday happens to be the GALA dinner which got 6 or 7 dishes. Room spacious, just do not pick apartment rooms because it is in another building which is 1 min drive away with little or no staff, and far away from the main building where you eat. We changed to the main building and everything is great. Staff very helpful and friendly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oustanding hotel in a super area.
Outstanding hotel with spa facilities. Fabulous meals and exceptional service. Professional staff. Friendly and family atmosphere. The Stubai Super Card included in our package allowed free access to all cable cars and swimming pool which was of great value. Free parking and fast WiFi.

10/10 Excellent

JoJo, UK,London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Family owned hotel in Neustift
We have had a lovely stay, place is few minutes walk from the cable car that takes u up to the top of the Mountain and also very near village / town centre with all the amenities, e.g Billa, bank, restaurants, information centre, all very very near. We have booked this hotel for a weekend just to see what it was like and it was absolutely lovely. They offered us a welcome drink of sparkling white wine, promptly gave us a whole folder with leaflets + all the information about the area and everything was just so efficient. Rooms were lovely, maybe the decor needs a little updating, but very comfortable, quality bedding, clean bathroom and lovely balcony to admire the view of the snowy mountains around. Now their spa/wellness area is something extraordinary, we were really pleasantly surprised, there were saunas, steam rooms, swimming pool, really nice ambiance with candles lit everywhere and hot/cold drink facilities with selection of herbal and fruit teas, huge bowl with fresh apples, really nice after a long day skiing or just walking. Also dinner was amazing experience, -it was like a Michelin restaurant - 5 course dinner. We booked this hotel for 2 days, but there was an unfortunate thing of the system double booking.They informed us about this before we got there and sorted a hotel 5 min up the road for us, Daniel the owner was very friendly and took us there himself the next morning.Thank you, we would recommend this place just for the wellness itself!

8/10 Good

Dr. Roshan, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Over all Great experience.
The stay at Hotel Stubeirhof was exceptionally good. The staff were really good and welcoming. Staff helpful in every way they could. Room was like an apartment but away from the main hotel building. So for every meal we had to go all the way back to the main building which was around 300 mtrs away. Spa, Sauna and swimming pool not suitable for families. while booking it showed that hotel had a kids pool, however there was no kids pool available.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant skiing destination
A great place to stay - handy from Innsbruck airport, and then on to the slopes. The staff couldn't have been more helpful and friendly. And it was v good value too. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Food!!!!!
Fantastic food - seriously good - as good as I've eaten at top restaurants in london.

10/10 Excellent

Thomas Holm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Oct 2023
Response from Familie Egger & Hofer on 15 Oct,2023
Vielen vielen Dank für Ihre tolle Bewertung.Bis hoffentlich GAMS bald!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var et skønt ophold!
Stayed 4 nights in Aug 2023
Response from Hotel Der Stubaierhof on 16 Aug,2023
Guten Tag!Vielen Dank für Ihre tolle Bewertung.Schön, dass Sie Ihren Aufenthalt genossen haben.Bis hoffentlich GAMS bald.Hurra die GamsFamilie Egger & Hofer

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Viktoria - Rezeption on 10 May,2023
Vielen vielen Dank!

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beaucoup trop cher pour ce que cela prétend être
L'accueil a été très moyen, la jeune fille au comptoir était presque désagréable et plutôt sèche. Le prix payé est très largement surévalué. Le dîner nous a été facturé 48€ par personne, hors boisson, tout ça pour un buffet !!! Je ne recommande absolument pas cet établissement
Stayed 1 night in Mar 2023
Response from Viktoria - Rezeption on 29 Mar,2023
Good morning,thank you for your feedback.We apologise that you did not feel comfortable with the lady at the front desk - there we will have a conversation with the meant person.About the price of the accomodation, we just want to inform you, that it is always the best to book directly with the hotel. We offer best price guarantee for directbookers.Our dinner is always a 5 to 6 course menu where the guest can choose... On Saturdays we offer also a menu, this time it is fixed and the main course can be get from the buffet. We attach great importance to regionality and prepare only high-quality dishes.We would be happy, if you will visit us again, that we can show you how a beautiful stay at our hotel would be!Kind regards

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and very family friendly! Very good with a kids playing area.
Stayed 3 nights in Jan 2023

10/10 Excellent

virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In questa struttura ho trovato il massimo comfort e il personale molto disponibile. Il paesaggio visto dalla camera era a dir poco da togliere il fiato.

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Einfach top! Sehr empfehlenswert
Stayed 3 nights in Sep 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft
Stayed 1 night in Jun 2022
Response from Andreas Egger on 19 Jun,2022
Vielen Dank für Ihre Rückmeldung. Wir würden uns sehr freuen, Sie bald wieder begrüßen zu dürfen. Beste Grüße

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Super Hotel mit freundlichem Personal und gutem Essen! Der Pool war allerdings unbrauchbar, da zu kalt und wir aus dem Nebengebäude (0,5km) auf die Duschen und die Umkleide angewiesen waren. Von denen gab es jeweils nur eine (funktionierende). Alles in allem viel zu teuer für das was geboten war.
Stayed 4 nights in Feb 2020
Response from Daniel Egger on 2 Mar,2020
Einen schönen guten Tag, vielen Dank für Ihre Rückmeldung. Wir freuen uns sehr, dass Sie sich grundsätzlich bei uns wohl gefühlt haben. Wir bedauern allerdings sehr, dass Ihnen das Wasser im Pool zu kalt war. Die Temperatur beträgt immer zwischen 29 Grad und 29,5 Grad Celsius. Dies entspricht einer Temperatur für sportliche Pools für Schwimmer. Leider hatten wir einen technischen Defekt in der Duschsteuerung, dies tut uns sehr leid. Dies konnte unser Techniker wieder beheben. Wir würden uns sehr freuen, Sie trotzdem wieder einmal bei uns zu begrüßen. Ganz schöne Grüße aus dem Stubaital. Ihre Familie Egger & Hofer mit Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Daniel Egger on 12 Nov,2019
Thank you soo much! Hope to welcome you back!

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et meget behageligt ophold med utrolig imødekommende personale og god service.
Stayed 1 night in Jul 2019

10/10 Excellent

GL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das sehr freundliche Personal, das sehr gut ausgestattete Apartment sowie die köstliche Verpflegung machten diesen Aufenthalt zu einem sehr schönen Urlaub.
Stayed 5 nights in Mar 2019
Response from Daniel on 1 May,2019
Guten Tag, vielen lieben Dank für die schöne Bewertung, es freut uns wirklich sehr! Wir freuen uns auf ein Wiedersehen!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Daniel on 17 Jan,2019
Hi, thank you so much for your review. See you soon.

10/10 Excellent

Verified traveller

Clean and nice hotel with great meals. Very friendly staff.
Stayed 2 nights in Nov 2018
Response from Daniel on 17 Jan,2019
Thank you very much. We would love to welcome you back someday. Best regards from Stubai

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Accueil très sympa. Des espaces de bien-être bien vendus; malheureusement, je n'ai pas eu le temps d'en profiter.
Stayed 2 nights in Nov 2018
Response from Daniel on 19 Jan,2019
Bonne journée Merci pour l'information. Nous avons hâte de vous revoir. Meilleures salutations du Stubaital

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, gepflegtes Hotel, mit netten Mitarbeitern. Gerne wieder
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med meget imødekommende og venligt personale. Man følte sig meget velkommen. Morgenmad og især aftenmenuen var i top. Vi havde en oplevelse af virkeligt at få meget for pengene. God beliggenhed i forhold til vandreture i området og samtidig tæt på byens muligheder.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Ann-Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt hotel
Skønt hotel i smukke omgivelser. Lækker pool og meget venligt personale. Masser af aktiviteter for børn og voksne i nærheden. Vi kommer helt sikkert tilbage en anden gang.
Stayed 1 night in Jul 2018

8/10 Good

Margit

Liked: Cleanliness, staff & service, property conditions & facilities
Godt hotel i Østrig
Super fint hotel med god service og dejlig mad. God pool og spa. Spaen og sauna åbner dog først kl 15 hvilken var lidt ærgerligt da vi var i poolen om morgenen (åbner kl 7).
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Das Personal war freundlich, die Zimmer sauber. Das Preis-/Leistungsverhältnis stimmt nicht.
Stayed 5 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Boka inte i annexet.
Vi bodde i annexet och det var ganska långt att promenera till hotellet vilket drar ner helhetsbetyget. I övrigt är det ett trevligt hotell.
Stayed 3 nights in Mar 2018

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютный, домашний отель с вежливым персоналом
Впечатления самые лучшие. Отличная спа-зона. Прекрасные завтраки. Очень изысканные ужины, авторская кухня, каждый день меню разное, не буфет, поэтому все очень спокойно, уютно и по домашнему. Номера обслуживают на высоком уровне. Все очень чисто и опрятно. Для лыжников удобно, понятно и просто с инвентарем. Авто всегда есть куда припарковать. Из окна прекрасные виды на городок и горы, на балконе можно загорать.

8/10 Good

loris, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello, pulito, nel cuore dei comprensori sciistici
Bello pulito nel cuore dei comprensori sciiistici

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nadine, Luxemburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches, zuvorkommendes Personal. Zimmer gross und sehr sauber. Wellnessbereich sehr einladend mit Schwimmbad und diversen Saunas. Abendessen mit 5 Gang Menü bezaubernd. Auch sehr auf Allergiker und Intoleranzen bedacht. Hotel absolut empfehlenswert.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apartment 300m from hotel
Nice, large and clean apartment. Distance between the Hotel and building with apartments is 300m. This is inconvinience, especially for breakfest. But at the hotel great Austrian local meals. Ofcourse clasical meals too. Pleasant staff. Very clean hotel.

10/10 Excellent

Christer, Staffanstorp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familjeägt hotell med fantastisk service.
Ett hotell med fantastisk service. Restaurangen serverar läckra maträtter med lokal anknytning. Personalen är otroligt serviceinriktad och är oerhört hjälpsam och familjär. SPA-avdelningen är väl tilltagen och erbjuder allt man kan önska efter en tuff skiddag.

10/10 Excellent

Jja, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo lugar para descansar y pasarla lindo
Excelente Hotel en una zona inmejorable. Lo mejor del Tirol, con unas vistas maravillosas. Atención muy cálida y profesional, perfecto estado de las instalaciones. Muy recomendable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein echt schönes, empfehlenswertes Hotel
Wir waren Im Juli in Neustift. Der Stubaierhof ist ein sehr schönes Hotel, sehr gut in Stand gehalten, sauber mit grösszügig dimensionierten Zimmern und Balkonen (leider fehlt eine Minibar, was wir in einem 4* Hotel eigentlich erwarten). Wellnessbereich erfüllt (fast) alle Wünsche (mit einem Pool halb drinnen und halb draussen, wie das heute in Mountain-Resorts üblich ist, wäre dieser perfekt), sehr schöner Aussenbereich mit riesiger Terrasse und einer ebenso grossen Liegewiese. Sehr gutes Preis-Leistungsverhältnis. Kein unnötiger Schischi (was wir sehr schätzen), aber es gibt nichts, was man vermissen würde. Wir haben uns sehr wohl gefühlt und sollten wir wieder nach Neustift ins Stubaital gehen, steigen wir wieder Im Stubaierhof ab.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
ok aber nicht mehr
Ich habe die Nacht in einem Einzelzimmer verbracht. Mein Zimmer war sehr klein (Bilder davon fehlen auf der Homepage) und die Ausstattung schon etwas älter. Ausserdem mit Ausrichtung zur Strasse und somit auch nicht extrem ruhig. Die grösseren Zimmer seien sehr viel grösser. Essen war ok aber nicht berauschend. Personal freundlich und zuvorkommend. Skibus (...allerdings mehr als 20 Minuten Fahrt) bis zur Talstation Stubai-Gletscher.