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Reviews of Hermon Holiday Village

Hermon Holiday Village
Moshav Neve Ativ, Neve Ativ, North Golan

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 84 reviews" "
Rating 8 - Good. 30 out of 84 reviews" "
Rating 6 - Okay. 16 out of 84 reviews" "
Rating 4 - Poor. 6 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Reuven

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

david

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2020

6/10 Okay

Hitam

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
שירות טוב מאוד, מקווה יפה, תחזוקה בינונית
Stayed 4 nights in Aug 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neve Ativ not recomended
There wasn’t very clean. There was noise all night. When we ask to change the room they want more money
Stayed 2 nights in Aug 2020

8/10 Good

Zaher abu saleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Orit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

KsD, Israel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2020

10/10 Excellent

Eduard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Sharon.K.R, Herzlia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiete, piecefull, great view. Good breakfast, clean room, clean public bathroom
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hermon
The hotel is nice but very old. Breakfast was exellent.
Stayed 2 nights in Mar 2020

10/10 Excellent

gershon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Tal

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Samantha, Israel

Travelled with family
Liked: Cleanliness, staff & service
Nice place to stay for skiing at the Hermon - especially if you are going for more than one day because then you can take advantage of their heated pool . The only problem is that breakfast only starts at 7:30 and in order to get up to the Hermon to ski, and beat some of the crowds, is to leave there by 7 the latest. They give you a boxed breakfast but it is annoying to not be able to have a normal breakfast that you are paying for.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Very enjoyable stay! Highly recommended.. Staff very polite and efficient
Stayed 2 nights in Feb 2020

10/10 Excellent

Shir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is old and very small rooms. food very poor like in the army. The pool is very unpleasant . Hotel not helpful with cancelation and didn't agreed to cancel even 5 min after booking was made. Not worth the money at all! I will never will came back to this htl.
Stayed 2 nights in Jan 2020

8/10 Good

ZOHAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

moshiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

sigalit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Eliyahu

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy little room, clean, practical, well located near to Hermon mountain. The staff was great and breakfast was good.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The signs were not visible in darkness when approaching the site from Neve Atib! The posters inside the property are also too small and barely visible!
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
צוות ושרות נפלא, מתחשב ותמיד נכון לסייע. חוויה נהדרת ובהחלט נמליץ ונחזור
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staffs and neat bedroom cottage ☺️ Nice pool and hot tub, sauna. Great service best ever!
Stayed 1 night in Dec 2018
Response from Ben Fridman on 29 Dec,2018
Dear Guest, Thank you for a review and a perfect score. hope to see you again as our guest. Sincerely, Ben Fridman

8/10 Good

Aviad, Israel

Liked: Staff & service, room comfort
Nice cabins, wonderful location. Breakfast was very nice. Pool area is very old and dirty. Must be renovated.
Stayed 1 night in Sep 2018
Response from Ben Fridman on 10 Sept,2018
Dear Aviad, We thank you for taking the time to share your hosting experience with us. We are here to learn from any constructive review in order to get better. Your comments regarding the Pool area were taken into consideration and will be treated in order to be improved. Hope to see you among our guest in the future. Best regards, Ben Fridman Guest Relations Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable zimmers, nice grounds
The place has a nice mountain lodge feel, with great views. The zimmers are nice and comfortable. The breakfast was good. There is an indoor swimming pool and jacuzzi, as well as a comfortable central lounge. The grounds are on a hill, so there is a bit of climbing involved in getting to one's zimmer. Our only real complaint was that the room was not 100% clean, but it wasn't bad.
Stayed 2 nights in Mar 2018
Response from Ben Fridman on 16 Mar,2018
Good day, We thank you for taking the time to share your hosting experience with us. We were happy to read your stay with us was pleasant. Your comment was taken into consideration and will be treated in order to be improved. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Ben Fridman Guest Relations Manager

8/10 Good

Limor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoy the stay very much The food was average
Stayed 1 night in Jan 2018
Response from Ben Fridman on 21 Feb,2018
Dear Limor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Fridman Guest Relations Manager

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Loved staying at Rimonim! Great views of the Golan. Quiet, quaint and peaceful retreat in the heart of the mountains. Service desk was helpful and attentive. Plentiful breakfast. Lots of options. Highly recommend it.
Stayed 1 night in Jul 2017
Dear Rebeca, We thank you for your feedback. We were happy to read your stay with us was pleasant. We will be happy to be at your service in the future. Best regards, Ben Fridman Guest Relations Manager

10/10 Excellent

Ari, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in the mountains
Each room is its own fully equipped log cabin, in a serene and beatiful mountain setting. The place feels like a resort that you might expect to see in the Rockies rather than in Israel. The pool/spa area is beautiful - it's indoors with windows all around looking out over the hills. Breakfast was great, with more choices than most traditional Israeli breakfasts.
Response from Ben Fridman - Guest Relations Manager on 1 Jun,2017
Dear Ari We are extremely grateful for your review. Your kind words fuel our heart and encourage us to try even better every day. We were happy to read that you enjoyed your stay at the hotel. We will pass on your review to the hotel staff. Hope to see you among our guests in the future. Best regards, Ben Fridman Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On top of Mt. Hermon with a magnificent view chalet Swiss style hotel. The rooms small and clean - sufficient for 2 people for a short stay.
Response from Ben Fridman - Guest Relations Manager on 1 Jun,2017
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Fridman Guest Relations Manager

6/10 Okay

Ella, US

Liked: Staff & service, room comfort
Nice triangular cabins
Nice cabins, but Israeli beware of the extra tax payment on arrival. I had to pay additional 17% tax for a cabin per night. According to Rimonim's Guest Relations Manager: "If you look at your Expedia reservation confirmation, you will see in the comments it is mentioned that for Israeli citizens tax must be added. Unfortunately, Rimonim have no control on how Expedia promotes rates." It is outrageous when a hotel is using such a strategy of post factum price change. Before reservation I had the choice to change to some other travel site or even some other hotel. But after reservation I may face a cancellation fee, moreover that once I arrived with my family I don't really have a choice. Feels awful. I would expect this tax will be mentioned with bold capital letters next to the line it says that all Expedia tax are included, and not in some comment on the reservation confirmation.
Response from Ben Fridman on 15 Apr,2017
Dear Ella, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Once again 17% VAT is charged by law. VAT is not paid to the hotel but to the Government of Israel. The hotel does not use such a price-change strategy after ordering because the order states that an Israeli resident must pay the VAT according to the law of the State of Israel. Once again I'm sorry you did not see the comment when booking, but as I mentioned before we have no control over the "EXPEDIA" website. Sincerely, Ben Fridman Guest Relations Manager

10/10 Excellent

Lihu Avitov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
excellent location, 10 minutes drive from Hermon (assuming zero traffic). rooms ok, we had 2 kids sleeping "upstairs". great breakfast, weak dinner. Nice poor, warm with great views.
Response from General Manager on 31 Jan,2017
Dear Lihu, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Fridman Guest Relations Manager Rimonim Hermon Holiday Village

10/10 Excellent

yazan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 22 Jan,2017
Dear Yazan, Thank you for your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ben Friedman Guest Relations Manager

6/10 Okay

Alex

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location,Old hotel.
The location of the hotel is best if you want to travel on Hermon and near. The hotel is very old and doesn"t worth the value.
Response from General Manager on 6 Nov,2016
Dear Guest, Thank you for taking the time to provide us with your feedback. Rimonim Hermon holiday vilage has always made it a point to ensure the highest standards of service at all times, so it is always a sincere regret if a guest feels we have fallen short in any way. I hope to have another opportunity to welcome you back for an experience more in-line with the high standards we strive to achieve for all our guests. Sincerely, Ben Fridman Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay in the Golan
Very nice atmosphere. We stayed for 2 nights at mid October. Perfect weather, nice family cabins, nice pool and jacuzi, good breakfest. Overall very satisfied.
Response from Ben Fridman Guest Relations Manager on 6 Nov,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ben Fridman Guest Relations Manager

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Nov,2016
אורח יקר שלום רב, תודה רבה על תגובתך באתר, ממנהלים ועד אחרון העובדים כולנו מארחים באהבה. שביעות הרצון שלכם הינה בראש סדר העדיפויות שלנו. מצפים לשהייה הבאה שלכם אצלנו . בברכה, בן פרידמן מנהל קשרי אורחים

8/10 Good

Dmytro, Kiev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feet the north ;)
very good place! highly recommended!
Response from General Manager on 6 Nov,2016
Dear Guest, Thanking you for taking the time to write a review about your stay at Rimonim Hermon holiday vilage I am delighted that you had an great experience at your stay. It is comments such as yours that make all our hardwork worthwhile. I will pass on your praises to our team. I look forward to welcoming you back to the Rimonim Hermon holiday vilage in the near future. Best Regards Ben Fridman Guest Relations Manager

10/10 Excellent

David, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like an island in time and space
Felt like having an island in time. Ski resort in season. Very family friendly off season. Alpine feel in cabin area. Pool just wonderful. Enclosed but feels like you're outside.
Response from General Manager on 6 Nov,2016
Dear David, Thanking you for taking the time to write a review about your stay at Rimonim Hermon holiday vilage I am delighted that you had an great experience at your stay. It is comments such as yours that make all our hardwork worthwhile. I will pass on your praises to our team. I look forward to welcoming you back to the Rimonim Hermon holiday vilage in the near future. Best Regards Ben Fridman Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was charged a VAT tax even though I had a tourist visa and the staff continually argued with me on the matter. Otherwise it was a great stay with beautiful views.
Response from Ben Fridman on 30 Dec,2016
Hallo, If you give me your reservations details, I will be happy to check that for you. Best regards, Ben Fridman Guest relations manager

10/10 Excellent

David, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint cabins next to Hermon
Great location and very quaint beautiful cabins, very clean and the whole family enjoyed it
Response from Ben Fridman on 16 Apr,2016
Dear David. Thank you for taking the time to write your review about the hotel. We thank you for kind words , it is greatly appreciated. We hope to see you again as our guest. Best regards, Ben Fridman Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort in mountains
Stayed 3 nights while exploring area, arrived and was upgraded to family cabin as resort was off season, can park car near reception but have to park overnight outside gate, pool with sauna, friendly staff, weather was nice and cool at night, some bright lights on at night so tried to block out light while sleeping.