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"The staff are awesome! "

"We enjoyed staying at the Whitlock. There are not a lot of bells and whistles, just an elegant, traditional inn, within the village of Lenox. It's very walkable, quiet, and charming."

"Very accommodating and friendly staff. Coffee in the morning was excellent. "

"Set back from the road, clean and friendly staff"

"We enjoyed our stay and would definitely stay here again should we return to the area. Comfy beds, lots of pillows and simple white bedding. Loved the view of downtown from our windows. The artwork throughout was really a refreshingly unique way to decorate! Negatives we experienced - There was a barking dog a few doors down the hall but he stopped after approximately 30 minutes. Also when an adjacent room let their door swing shut, it caused our beds and headboards to bounce! Neither one of these would stop us from making reservations here again."

"Nice and clean, staff were excellent"

"Great visit to The Black Swan Inn. Perfectly located central to activities in the Berkshires. Fantastic customer service and very clean."

"Property was clean. Room was comfortable. "

"The staff was wonderful. The suite had everything that we needed and felt like home. I was there for a hiking trip and location was convenient and loved being able to relax in a jacuzzi afterwards. "