Hersha Hospitality, New England hotels

"Everything about this hotel was top-notch — from the outstanding customer service at the front desk to the courteous valet staff who even opened doors for us and was pleasant, including the bartender’s. The entire property, including the surrounding area, was exceptionally clean and well-maintained. Our room was beautifully updated, modern, and spotless. We also really enjoyed the location; it was quiet and peaceful, which made for a relaxing stay. The hotel offers a variety of complimentary amenities and discounts, which was a pleasant surprise and added value to our stay. The interior design is elegant and inviting, creating a warm and luxurious atmosphere. Overall, we had a fantastic experience and would absolutely stay here again. "

"Lovely staff"

"Nice location—great staff—rooms large —great value "

"Beautiful "

"The citizen M hotels are always unique. Location was great and staff is amazing!"

"Great location, clean, staff very friendly. "

"The property was clean, quiet, and close to the places we plan to visit."

"Lovely staff on desk and valet "

"Check in flawless and friendly, room immaculate and spacious, bed comfy, all in all a great stay. I would go back in a heartbeat. Staff very friendly and knowledgeable . "