Hotels near New Hope Historical Society

"Upon check-in, we noticed the windows were open, which we assumed may have been done by housekeeping to air out the room after the previous guests. However, later that evening, we began seeing bugs in the room. By the next morning, the situation had worsened, as we found bugs crawling inside our luggage. We contacted the front desk, and a maintenance staff member was sent up. He vacuumed the area and the window seals, which we appreciated, but the response from the front desk overall felt somewhat nonchalant given the circumstances. After checking out, I had to follow up myself with the general manager to ensure the issue was properly addressed. I have stayed at other Hyatt House locations before and have had positive experiences, so this incident would not discourage me from staying at other properties in the brand. However, based on this experience, I would likely not return to this particular location."

"it took a long time for the water to get hot. It was very chilly in the morning and we couldn’t even turn the heat up so we were very cold in the room."

"Great stay. Room was nice. Loved the water and coffee area. Staff was great. Location is great as well! Close to a lot of things. The only thing I was a little disappointed in was we had to leave a day early due to an emergency at home. I wasn’t sure if we’d be able to get any money refunded but I asked the front desk at check out and he said if I contacted Expedia and let them know, he was sure we could get something back. But when I contacted Expedia, they said they called the hotel but the hotel said no they couldn’t do anything. Just a little frustrating."

"The room is clean, and the staff are polite. Lots of seating areas in the lobby. The free breakfast is perfect. Lots of options. Highly recommended. "

"Such a fun stay, the jacuzzi was amazing and the room decor was hilarious (we were in the jungle 🌴🐒). I did think there was a pool for all of the guests but I guess there are only a few rooms that have their own private pool. Will have to upgrade next time! Breakfast is very spare - boxes of cereal, packaged honey buns and the smallest apples you’ve ever seen. If you’re ubering make sure not to confuse the location with the cherry hill location!"

"The room was nice and the staff were pleasant, helpful and accommodating "

"For the price we paid, this motel was quite awful. Heater was very loud but room was still cold. Very small space and everywhere felt dirty and dusty. "

"Didn't use breakfast or gym. But overall uninviting place. One of the hotels I'd actually look to avoid in the future. "

"Water issue on the arrival, a guy who checked us in didn’t even tell us that there is no water in the property."