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Reviews of Quality Inn

2.5 out of 5
Quality Inn
1409 North Shawano Street, New London, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 254 reviews" "
Rating 8 - Good. 75 out of 254 reviews" "
Rating 6 - Okay. 23 out of 254 reviews" "
Rating 4 - Poor. 5 out of 254 reviews" "
Rating 2 - Terrible. 7 out of 254 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar,2024
Hello Rachael,We are thrilled to hear that you had an excellent stay with us! If you have any further thoughts or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very nice people.
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar,2024
Hello Justin,We are pleased to hear that you had a positive interaction with the owners during your stay. Our team values creating a welcoming atmosphere for all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
The hotel was really nice, the only thing is it was we couldn't use the hot tub because people where always in it, it was St Pattys day weekend which was very fun as we where up there to see friends that live close by. So i kind of expected the pool to be over crowded. The breakfast was good. Always love a good waffle. We would definitely stay again. :)
Stayed 2 nights in Mar 2024
Response from Manager on 20 Mar,2024
Hello Angela,We are delighted to hear you enjoyed your stay with us and that you found our hotel nice. It's wonderful that you had a fun St. Patrick's Day weekend and loved the breakfast, especially the waffles. We appreciate your feedback and look forward to welcoming you back again in the future.

10/10 Excellent

ZACHARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great. My kids loved it@
Stayed 2 nights in Jan 2024
Response from FDM on 26 Feb,2024
Dear Zachary,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest properties I have stayed at for under $100 in a long time. Big room, ok breakfast, didn’t use any other amenities but was very pleasantly surprised by the room. Desk personnel was kind of inpersonal but not rude.
Stayed 1 night in Nov 2023

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the walk in shower
Stayed 1 night in Nov 2023
Response from FDM on 24 Nov,2023
Dear Wesley,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

10/10 Excellent

Ksthryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from FDM on 24 Nov,2023
Dear Ksthryn,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
I want my money back
The rooms and overall building was smelly and DID NOT LOOK ANYTHING LIKE THE PICTURE we were given. When I talked with the front desk when we left he laughed at me and said it was a King Size room and I was set up with a Queen size bed.
Stayed 1 night in Nov 2023
Response from gm on 12 Nov,2023
Dear Cameron,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. But considering your concerns I checked with front desk, your reservation is Room, 1 Queen Bed, Accessible, Non Smoking and your confirmation number is Reservation #112134437.you reserved the single queen bed room.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerQuality Inn

10/10 Excellent

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from FDM on 5 Nov,2023
Dear Steven,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable stay but reservation issue
The only negative was we booked two rooms through Expedia. When we checked in we had only one room reserved even though I had a confirmation email for two. We did get a second room but that one was $30 more than I should have paid.
Stayed 1 night in Oct 2023
Response from FDM on 1 Nov,2023
Dear Anonymous,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,ManagerQuality Inn

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from FDM on 1 Nov,2023
Dear Zachary,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,ManagerQuality Inn

10/10 Excellent

Laura

Stayed 2 nights in Oct 2023
Response from FDM on 5 Nov,2023
Dear Lura,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for price
Very nice comfy beds, nice breakfast spread for the money and such a reasonable price to stay. Would come back again.
Stayed 1 night in Oct 2023
Response from FDM on 17 Oct,2023
Dear Elizabeth,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

10/10 Excellent

William

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
My back and leg was killing me, the mattress was comfortable. I slept very well.
Stayed 1 night in Oct 2023
Response from FDM on 8 Oct,2023
Dear William,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

2/10 Terrible

shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Found a bed bug in the bed. Called the frint desk and they came to the room. He killed the bug and when i asked for a different room they said none was available. I asked to speak to the manager and the front desk person said they would be in, in the morning. This was around 1am. I slept on the chair as i did not trust the bed. I had to drive 5 hours back home in the morning. When i checked out, i asked for the manager and they did not know when he would be in. I told them i should be compensated for this and he ssid he would talk to the manager. Still have not spoken to a manager. Ive called 3 times now.
Stayed 1 night in Sep 2023

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast selection was excellent. The facility was adequate.
Stayed 2 nights in Sep 2023
Response from FDM on 30 Sept,2023
Dear Cheryl,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

10/10 Excellent

Antonio

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from FDM on 17 Sept,2023
Dear Antonio,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from FDM on 12 Sept,2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

6/10 Okay

Donnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice clean. Breakfast was really good. Allowed us to eat in pool area and have a few drinks just no bottles allowed. The only real issue was ether the computer system was really slow or it was the lady helping us. Over 20 mins to check in. Everything went great once the gentleman behind the desk took over. Would recommend and will stay again.
Stayed 1 night in Sep 2023
Response from FDM on 11 Sept,2023
Dear Donnie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

6/10 Okay

SUSAN

Business traveller
Liked: Cleanliness, staff & service
Shower was out of hot water by 630 am on a Saturday morning
Stayed 1 night in Sep 2023
Response from FDM on 11 Sept,2023
Dear Susan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

6/10 Okay

Marilyn

Stayed 2 nights in Sep 2023
Response from FDM on 27 Sept,2023
Dear Marilyn,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

6/10 Okay

donna

Bathroom wasn’t fully stocked room smelled smoky and musty
Stayed 1 night in Sep 2023
Response from FDM on 5 Sept,2023
Dear Donna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from FDM on 31 Aug,2023
Dear Shannon,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The staff were very sweet and accomdating. I would definitely stay again.
Stayed 3 nights in Aug 2023
Response from FDM on 29 Aug,2023
Dear Teresa,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

8/10 Good

Kristin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from FDM on 29 Aug,2023
Dear Kristin,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from FDM on 24 Aug,2023
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, and respectful; Grade = A
Managing couple are very friendly and genuinely wish you well on your travels as you leave. Place was super clean and worth the extra drive to have somewhere quiet to relax after the GreenBay Packer game.
Stayed 1 night in Aug 2023
Response from FDM on 21 Aug,2023
Dear Heather,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Very comfortable and clean. Also very quiet.
Stayed 4 nights in Aug 2023
Response from FDM on 12 Aug,2023
Dear Patrick,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

4/10 Poor

Jeanine

Disliked: Cleanliness, property conditions & facilities
First, the staff are very nice. My room was visited daily by the housekeeper however he/she did not vacuum my room, did not clean the sink and vanity, never replaced the soap or an ice bucket liner, did not wipe down my table/desk area and very lazily made the bed. Other than leave towels, and empty trash that was about it. What bothered me the most is that each day I had to walk past a large room that contained their utility items like washer/dryer, linens, etc and what looked like an employee desk. The room was filthy with linens to be washed strewn all over the floor, total unkempt mess of things used to service hotel rooms. The floor was all full of large stains. All full of misc.items/junk. This door is left open all the time! When you walk past this open door you see this revolting disarray and it tells me what they think of their guests and room presentation. (This room almost everyone has to walk by, located just off the lobby). Keep that door shut! Other than laziness (?) there is no reason to not keep that door shut and locked! And for safety reasons, if a child wandered in there! I can't comment on the breakfast area being a late riser. Be aware that this location does not have an elevator. Carrying tons of stuff up and down stairs was not something I was expecting.
Stayed 6 nights in Aug 2023
Response from FDM on 10 Aug,2023
Dear Jeanine Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like the free breakfast to be available a little later in the a.m. It currently ends at 09:00 or 09:30.
Stayed 5 nights in Jul 2023
Response from FDM on 1 Aug,2023
Dear Charles,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,ManagerQuality Inn

6/10 Okay

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Jul 2023
Response from FDM on 1 Aug,2023
Dear Elaine,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

10/10 Excellent

Shelbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from FDM on 1 Aug,2023
Dear Shelbie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,ManagerQuality Inn

6/10 Okay

Katherine

Travelled with family and small children
Disliked: Property conditions & facilities
It took 20min to check in when we had already prepaid online. The lady at the front desk was very friendly, but poorly trained. The manager was short with her when she asked him questions. We went to ask for the sheets and bedding for the pull out couch and what was handed to us was folded very poorly making us question the cleanliness. There were black mark on the sheets of the queen beds. The pool water was very salty. There also appeared to be questionable activities happening on the premise. We did not stay for the second night we had booked.
Stayed 2 nights in Jul 2023
Response from FDM on 1 Aug,2023
Dear Katherine,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from FDM on 1 Aug,2023
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

6/10 Okay

Marcia, Owosso

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from FDM on 1 Aug,2023
Dear Marcia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities
this is my second time staying there , that speaks a lot !
Stayed 1 night in Jul 2023
Response from fmd on 19 Jul,2023
Dear Andree,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

6/10 Okay

Mark

Stayed 1 night in Jul 2023
Response from FDM on 6 Aug,2023
Dear Mark,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Choice UserManagerQuality Inn

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2023
Response from fmd on 15 Jul,2023
Dear Rebecca,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,ManagerQuality Inn

8/10 Good

Sandy

Stayed 2 nights in Jul 2023
Response from FDM on 6 Aug,2023
Dear Sandy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Choice UserManagerQuality Inn

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be 11 if it had an elevator
Response from fmd on 14 Jul,2023
Dear Catherine,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

10/10 Excellent

Michelle

Stayed 2 nights in Jul 2023
Response from FDM on 1 Aug,2023
Dear Michelle,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not like was there was no elevator and I'm disabled. I was also on the second floor. Other then that the place was perfect! Awesome staff. Good breakfast! Nice pool. :D I will stay here again!
Stayed 2 nights in Jun 2023
Response from fmd on 4 Jul,2023
Dear Richard,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality INN

10/10 Excellent

Larry

Stayed 1 night in Jul 2023
Response from FDM on 1 Aug,2023
Dear Larry,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Manager

4/10 Poor

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
I would not go here again. My room stunk like a dirty wet dog and was so bad i had to have the window open the whole time (last room available). The smell clung to my suitcase even after leaving...it was just terrible.
Stayed 1 night in Jun 2023
Response from fmd on 2 Jul,2023
Dear Angla,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 Good

Peter

Stayed 3 nights in Jun 2023
Response from fmd on 20 Jun,2023
Dear Peter,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from fmd on 20 Jun,2023
Dear Gregory,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

6/10 Okay

Thomas

Stayed 2 nights in Jun 2023
Response from fmd on 20 Jun,2023
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good variety of hot breakfast options
Stayed 1 night in May 2023
Response from fmd on 23 May,2023
Dear Dale,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,ManagerQuality Inn

10/10 Excellent

Jeremias

Stayed 1 night in May 2023
Response from fmd on 23 May,2023
Dear Jeremias,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn

10/10 Excellent

Janice

Stayed 1 night in May 2023
Response from fmd on 23 May,2023
Dear Janice,Thank you for taking the time to complete our online survey regarding your recent stay at our hotYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ManagerQuality Inn