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The hotel was due a girls trip and it was did the job rooms can be updated more in terms of design and furniture choice but overall great stay!
kesha
Stayed 4 nights in Apr 2024
Response from Taylor McInerney on 25 Apr,2024
Dear Kesha,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
They did a good job remodeling the building
The room is well furnished and comfortable
The location is not great but it’s very well located for walking to the French quarter area
Juan
Stayed 2 nights in Apr 2024
Response from Taylor McInerney on 23 Apr,2024
Dear Juan,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter. We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Zsolt,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Good location. Hotel room is small and very little drawer space for clothes etc. Price was right for quick stay
Kris
Stayed 1 night in Apr 2024
Response from Taylor McInerney on 18 Apr,2024
Dear Kris,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
This hotel was in a great walking distance to everything my husband and I wanted to see.
Amanda
Stayed 4 nights in Mar 2024
Response from Taylor McInerney on 15 Apr,2024
Dear Amanda,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Nice clean and friendly hotel. Well situated in the French Quarter.
Jason
Stayed 1 night in Apr 2024
Response from Taylor McInerney on 12 Apr,2024
Dear Jason,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager
10/10 Excellent
elizabeth
12 Apr,2024
elizabeth
Stayed 2 nights in Apr 2024
Response from Taylor McInerney on 15 Apr,2024
Dear elizabeth,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Very near Bourbon st. Made it convenient to have a night out and make it back safely .
Moises
Stayed 1 night in Apr 2024
Response from Taylor McInerney on 12 Apr,2024
Dear Moises,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Property was in a great place because you can walk to canal and bourbon street. Everything was on walking distance. The staff was nice and sweet .
Jessica
Stayed 3 nights in Apr 2024
Response from Taylor McInerney on 10 Apr,2024
Dear Jessica,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear lionel,Thank you for the excellent review of the AC Hotel by Marriott New Orleans! We hope to see you again on your next trip to New Orleans.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager
6/10 Okay
MATTHEW
6 Apr,2024
Liked: Cleanliness
Disliked: Staff & service
MATTHEW
Stayed 1 night in Apr 2024
Response from Taylor McInerney on 8 Apr,2024
Dear Matthew,Thank you for taking the time to review the hotel. I apologize for any inconveniences your may have experienced. We hope to see you again on your next trip to New Orleans.In the Spirit of Hospitality,Taylor McInerneyGeneral Manager
Dear Faisal,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans!Warm Regards,Taylor McInerneyGeneral Manager
Check In/Check Out process was extremely easy and efficient, the front desk staff was helpful and kind. Room was clean. Hotel was located within perfect walking distance from most French Quarter activities. Would stay here again.
Samantha
Stayed 3 nights in Mar 2024
Response from Taylor McInerney on 1 Apr,2024
Dear Samantha,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
8/10 Good
Joline
31 Mar,2024
Joline
Stayed 1 night in Mar 2024
Response from Taylor McInerney on 1 Apr,2024
Dear Joline,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Caleb,Thank you for the excellent review of the AC Hotel by Marriott New Orleans! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
6/10 Okay
Phillip
Travelled with family, Travelled with family and small children
Nice hotel, easily accessible to all of the New Orleans night life. However, professionalism was lacking from valet to front desk staff. I expect more when staying at a marriot hotel.
Phillip
Stayed 1 night in Mar 2024
Response from Taylor McInerney on 26 Mar,2024
Dear Phillip,Thank you for taking the time to review the hotel. I apologize for what occurred during your stay. I will be going over the details with my team in an effort to improve. Warm Regards,Taylor McInerneyGeneral Manager
Dear Alysson,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Hotel was overbooked so we didn’t get the room we paid for (at least not what we saw in photos) but the staff were friendly and valet was convenient
Skylynn
Stayed 2 nights in Mar 2024
Response from Taylor McInerney on 25 Mar,2024
Dear Skylyn,Thank you for taking the time to review the hotel. I apologize for the inconvenience and will work with my team to make sure the proper room type is assigned prior to arrival. Warm Regards,Taylor McInerneyGeneral Manager
Easy walk to the french quarter and the warehouse district and conference center
William
Stayed 4 nights in Mar 2024
Response from Taylor on 22 Mar,2024
Dear William,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Alycia,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Upon arrival at the hotel, we did not feel that the environment matched the photos at all. The hotel felt drab and unwelcoming. The room was also disappointing. It felt like a lifeless box and the dirty window looked out to other rooms. Overall, this hotel needs a redesign and cleaning.
Nam
Stayed 4 nights in Mar 2024
Response from Taylor McInerney on 19 Mar,2024
Dear Nam,Thank you for taking the time to review the hotel. I apologize for the inconveniences your experienced as I know it must have been frustrating.Warm Regards,Taylor McInerneyGeneral Manager
Dear Lakenya,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans!Warm Regards,Taylor McInerneyGeneral Manager
Staff was very polite and incredibly helpful, especially Hillary.
Ann
Stayed 3 nights in Mar 2024
Response from Taylor McInerney on 19 Mar,2024
Dear Ann,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Staff discriminated my disability and charged me for my registered service animal. Not to mention...hair in the bed, shower, and it looked as if the sheets had not been changed.
When i contacted the front desk and management, they said they were too busy and would.call me back. ..which they did not.
Ellen
Response from Taylor McInerney on 18 Mar,2024
Dear Ellen,Thank you for taking the time to review the hotel. I am aware of the situation and based on the dog's behavior, questions we asked regarding service the dog provided, and attitude we were able to charge for our cleaning room.Warm Regards,Taylor McInerneyGeneral Manager
2/10 Terrible
BRITTANY
Travelled with family and small children
17 Mar,2024
Disliked: Cleanliness, staff & service, amenities
My television did not work. Called maintenance and front desk, nobody came to fix it. I had two small children with no entertainment while on the property
BRITTANY
Stayed 1 night in Mar 2024
Response from Taylor McInerney on 18 Mar,2024
Dear Brittany,Thank you for taking the time to review the hotel. I apologize for the inconvenience as I know it must have been frustrating. I do wish you would give us another opportunity on your next trip to the city.Warm Regards,Taylor McInerneyGeneral Manager
Dear Aaliyah,Thank you for taking the time to review the hotel. I apologize for the inconvenience as I know it must have been frustrating. I do wish you would give us another opportunity on your next trip to the city.Warm Regards,Taylor McInerneyGeneral Manager
Convenient location, and the room is very clean. The room is nice but the exterior windows are high up and the seating in the room is not very comfortable and no table.
Wayne
Stayed 3 nights in Mar 2024
Response from Taylor McInerney on 18 Mar,2024
Dear Wayne,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
This hotel did not look like
the pictures. We were very disappointed. Would not return. The property was unkept. The plants were dried out. The rooms smelled. VERY DISAPPOINTED. Was also upset that my Best friend who booked thru the hotel
directly spent $75 less than the price I bought on expedia. Expedia - you need to do better!
Sherry
Stayed 2 nights in Mar 2024
Response from Taylor McInerney on 11 Mar,2024
Dear Sherry,Thank you for taking the time to review the hotel. I apologize for the inconvenience as I know it must have been frustrating for you. Sometimes when you book a room matters. It may be possible that your friend booked another time or had different discounts available to them.Warm Regards,Taylor McInerneyGeneral Manager
Dear Allie,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
The location was perfect-just a short block walk to Bourbon street. Valet parking is expensive but didn't know where else to park so.....There was no noise at night-maybe we were on a floor by ourselves?
Denise
Stayed 2 nights in Feb 2024
Response from Taylor McInerney on 5 Mar,2024
Dear Denise,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Super close to Bourbon st. Had a convenience store nearby for easy access. Was very nice to be centrally located.
Jared
Stayed 3 nights in Feb 2024
Response from Taylor McInerney on 9 Mar,2024
Dear Jared,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
8/10 Good
felicia
Travelled with family
4 Mar,2024
Liked: Cleanliness, staff & service
The shower was ice cold. No lock doors to bathroom. No closet. But at least staff was somewhat happy just not the doormen
felicia
Stayed 2 nights in Mar 2024
Response from Taylor McInerney on 4 Mar,2024
Dear Felicia,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Cornelius,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
The property was in waiting distance to downtown and nice dining and shopping areas.
Jhitana
Stayed 1 night in Feb 2024
Response from Taylor McInerney on 25 Feb,2024
Dear Jhitana,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerney General Manager
Dear Alina,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerney General Manager
8/10 Good
Arcelia
24 Feb,2024
Liked: Staff & service
Arcelia
Stayed 5 nights in Feb 2024
Response from Taylor McInerney on 25 Feb,2024
Dear Arcelia,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerney General Manager
Dear Jason,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear catherine,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerney General Manager
8/10 Good
Rebecca
22 Feb,2024
Rebecca
Stayed 3 nights in Feb 2024
Response from AC Hotel on 20 Mar,2024
Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans. Warm
Dear Celine,Thank you for the excellent review for the AC Hotel by Marriott New Orleans French Quarter. We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Great location. Short walk to Bourbon street etc but far enough away to allow for quiet sleeping, staff was super friendly,
Gregory
Stayed 1 night in Feb 2024
Response from Taylor McInerney on 12 Feb,2024
Dear Gregory,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
10/10 Excellent
Lisa
Travelled with family, Travelled with group
12 Feb,2024
Convenient to the French Quarter. Small, but nice rooms.
Lisa
Stayed 2 nights in Feb 2024
Response from Taylor McInerney on 12 Feb,2024
Dear Lisa,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Taylar,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Carlton,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Fantasia,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
10/10 Excellent
Steven
Travelled with family
21 Jan,2024
Liked: Amenities
T
Steven
Stayed 1 night in Jan 2024
Response from Taylor McInerney on 22 Jan,2024
Dear Steven,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Dear Andre,Thank you for taking the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
6/10 Okay
Jean
15 Jan,2024
Jean
Stayed 1 night in Jan 2024
Response from Taylor McInerney on 16 Jan,2024
Dear Jean,Thank you for taking the time to review the hotel. I will speak with my team about your experience.Warm Regards,Taylor McInerneyGeneral Manager
10/10 Excellent
Christine Monica
13 Jan,2024
Christine Monica
Stayed 4 nights in Jan 2024
Response from Taylor McInerney on 8 Feb,2024
Dear Christine,Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager
Staff were very helpful, friendly.
Wish there were more choices of tea in the room.
We were there 3 days. Only had 2 bottles water at arrival.
All in all, we had great time in the city. We would stay there again if we had come back to visit.
Heng
Stayed 3 nights in Jan 2024
Response from Taylor McInerney on 15 Jan,2024
Dear Heng,Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans.Warm Regards,Taylor McInerneyGeneral Manager