View from property
Check availability

Reviews of Ramada by Wyndham New Orleans

2 out of 5
Ramada by Wyndham New Orleans
6303 Chef Menteur Hwy, New Orleans, LA

Reviews

5.4
Rating 10 - Excellent. 91 out of 596 reviews" "
Rating 8 - Good. 111 out of 596 reviews" "
Rating 6 - Okay. 94 out of 596 reviews" "
Rating 4 - Poor. 96 out of 596 reviews" "
Rating 2 - Terrible. 204 out of 596 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The price good
Stayed 3 nights in Apr 2024
Response from front desk on 30 Apr,2024
We appreciate your business and your feedback. Thank you for choosing to stay with us. We look forward to hosting you again.

4/10 Poor

Fabian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First room leaking from Toilet. Second room Air Conditioner was broken and no hot water in Shower.
Stayed 2 nights in Apr 2024
Response from front desk on 30 Apr,2024
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We have shared your feedback with our team to prevent future issues.

6/10 Okay

Angie

Liked: Staff & service, property conditions & facilities
I didn't like when you stay in the room twice they don't come in clean it they just don't think you need towels or make up your bed or nothing that's what I did not like
Stayed 2 nights in Apr 2024
Response from front desk on 30 Apr,2024
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We have shared your feedback with our team to prevent future issues.

4/10 Poor

Michelle, BAYTOWN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not maintained. Rooms was dirty with cobwebs and dust all over. Light in room was not working. Bed was old and uncomfortable.
Stayed 5 nights in Apr 2024
Response from front desk on 1 May,2024
We regret your stay was not comfortable and up to par. Rest assured your feedback and concerns have been shared with the team to prevent future instances. We value your feedback and we hope you'll give us another chance if travel, permits.

6/10 Okay

Jailene

Travelled with partner
Liked: Staff & service
It was okay.
Stayed 1 night in Apr 2024
Response from Front desk on 27 Apr,2024
Thank you for your feedback. We aim to provide great service to our customers. We appreciate your business and will be glad to have you back.

4/10 Poor

Jiri

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2024
Response from s on 22 Apr,2024
Thanks for reviewing us. I'm sorry your stay didn't meet expectations. We aim to make our guest stay as comfortable as possible. Your feedback helps us to improve service for everyone. Your concerns have been shared to prevent future issues.

10/10 Excellent

Darrylnish

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shandia on 13 Apr,2024
Thank you for reviewing us. We strive to please our guests during their stay with us. Hope to see you again.

2/10 Terrible

Aquino

Disliked: Cleanliness
Hotel Room tv didn’t work at first she put me in a room where Repair work was being done no toilet paper holder second room spiderwebs behind the door no toilet paper holder All over The The ceilings were peeling very bad debris could have fallen while sleeping. The smell was so bad I could barely breathe. This is ridiculous. I asked for a refund and they denied it not acceptable to customers this way I would not recommend and I will never go back.
Stayed 1 night in Apr 2024
Response from S on 13 Apr,2024
Thanks for reviewing us. I'm sorry your stay didn't meet expectations. We aim to make our guest stay as comfortable as possible. It seems like aside from the two issues, your stay was up to standards. Your feedback helps us to improve service for everyone. Your concerns have been shared to prevent future issues.

10/10 Excellent

Stetson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well maintained, just wish the $50 deposit was listed on Expedia when booking the room.
Stayed 1 night in Apr 2024
Response from Shandia on 8 Apr,2024
Thank Stetson, we are so grateful that you enjoyed your stay with us. Reviews like this is what we aim for with each guest. Also, the deposit was listed on your expedia reservation. Thank you again for choosing to stay with us. Hope to see you again.

6/10 Okay

Alejandro

Travelled with family
Sheet on bed look dirty & curtains in the bathroom & no trash can 🗑️
Stayed 1 night in Apr 2024
Response from Tyrielle Front Desk Agent on 7 Apr,2024
Sorry for the inconvenience, Thank you for staying with us.

2/10 Terrible

Delmonico

Disliked: Staff & service, amenities, property conditions & facilities
One of the staff members was rude The bed was hard And the toilet was leaking after I flushed it
Stayed 3 nights in Mar 2024
Response from s on 2 Apr,2024
We have shared your feedback with our team in order to improve in these areas. We appreciate your comments and regret to hear that you were disappointed with the value of our property.

6/10 Okay

Cameron

Ok
Stayed 2 nights in Mar 2024
Response from Shandia on 2 Apr,2024
Thank your for your feedback, we appreciate your business. We aim to provide a comfortable stay to all our guests. Thank your for choosing to stray with us. We hope to see you again.

8/10 Good

Cameron

The second day they quite serving breakfast at 830
Stayed 1 night in Apr 2024
Response from Shandia on 2 Apr,2024
Thanks for your feedback and reviewing us. We aim to make our guest stay as comfortable as possible. It seems like aside from breakfast issue, your stay was up to standards. Your feedback helps us to improve service for everyone. Your concerns have been shared to prevent future issues.

8/10 Good

Lavenus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Tyrielle Front Desk Agent on 31 Mar,2024
Thanks for staying with Ramada By Wyndham.

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Mar 2024
Response from Jon on 30 Mar,2024
We apologize for the encounter you had. Can you remember which staff member?

2/10 Terrible

Dominique

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I didn’t like no food only had bread and pancakes poor
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for taking the time to give us a review.

2/10 Terrible

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible water leak, roaches, prostitution across the street! Even the staff at the desk said they wouldn’t stay there!!
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 29 Mar,2024
I will be sure to share your feedback with our team, especially the housekeeping manager. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem.

8/10 Good

Shonda

Travelled with family and small children
Liked: Staff & service
It was limited places to eat. You would have to actually cross the bridges to get to the eating places.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for providing us with your valuable feedback.

4/10 Poor

Mateus

Disliked: Cleanliness, property conditions & facilities
The surroundings seems not too much safe specially at night. Building too old and need renovation. Breakfast is not attractive. A/C very noisy . Mattress too soft and you can feel the springs. Better to pay a little bit more .
Stayed 3 nights in Mar 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for taking the time to give us a review.

10/10 Excellent

Elijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and gated parking was a bonus. Great rate and available on short notice.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for providing us with your valuable feedback.

8/10 Good

Autumn

Stayed 4 nights in Mar 2024
Response from Tyrielle Front Desk Agent on 2 Apr,2024
Thanks for staying with us! We greatly appreciate your stay.

2/10 Terrible

Cecilia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The mattress was broken and they had a lot of noise outside. People drinking and smoking marijuana. The worst hotel
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 29 Mar,2024
We’re so sorry to hear that your experience did not meet your standards.

2/10 Terrible

Md Samiuddin

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was unique no proper service nothing was available in the room
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for taking the time to give us a review.

2/10 Terrible

LENA

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet broke on us and water was running and no cold water and electricity went out
Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 29 Mar,2024
We’re so sorry to hear that your experience did not meet our standards.

10/10 Excellent

Arious

Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for providing us with your valuable feedback.

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice in side and out no complex
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for providing us with your valuable feedback.

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There is an employee “Tony” who was very helpful in giving us information on the area. Also, was a cook. Made us some delicious wings. Then, ended up being our Uber driver. Hard worker and very kind. Only thing that was a bummer was the water pressure in the shower. There was none. Took me about 45 min shampoo and condition my hair.
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for posting your positive review. At Ramada Inn, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Tony to give him the recognition that he deserves. He was delighted to hear your feedback. We sincerely apologize about the room issues you experienced.

4/10 Poor

Delynn

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room door looks like someone busted through it before. Basic room did the job, considering we stayed out all night and only used the room to rest and shower up the last four hours before checkout.
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 29 Mar,2024
We’re so sorry to hear about your unfortunate experience. We have shared your feedback with our team in order to improve in these areas.

2/10 Terrible

Elpidio

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia should avoid promoting hotels like this one. This hotel is the worst hotel we have ever booked. It is located in the worst neighborhood in New Orleans. The hotel is surrounded by dirty prostitutes, it is filthy, unsafe, etc. Hotel didn't want to reimburse us the money, Expedia didn't reimburse the money neither help in any way. I ended up opening a dispute claim with my credit card sending proof of this horrible and bad hotel to get our money back.
Stayed 3 nights in Dec 2023
Response from Front Desk Manager on 29 Mar,2024
We’re so sorry to hear about your unfortunate experience. We have shared your feedback with our team in order to improve in these areas.

6/10 Okay

Chenaira

Stayed 3 nights in Feb 2024
Response from Front Desk Manager on 29 Mar,2024
Thank you for taking the time to give us a review.

4/10 Poor

Christina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Why the Ramada would attach their name with this hotel is beyond me. Could not call from the room no cord for phone. No remote. Charged my card for a deposit instead of a hold on my card. Over drew my account. I will never stay at a Ramada if this is their standards.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 29 Mar,2024
We’re so sorry to hear about your unfortunate experience. We have shared your feedback with our team in order to improve in these areas.

2/10 Terrible

Daniyal

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, bathroom had broken faucet,
Stayed 1 night in Jan 2024

6/10 Okay

Erica

Travelled with family
Liked: Staff & service
Disliked: Amenities
Not all all what I thought it would be. Mosquitoes was all over the room especially the bathroom. Had to lysol and wipe everything down.

2/10 Terrible

Jose A

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had black mold in the shower, exposed wires in the hvac control box, broken hinges on the wardrobe. The reservation was for 2 adults and we only had one face towel and one hand towel. We were told if we wanted more we had to go get them. The neighborhood looked a little sketchy so we opted to stay in.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around! Room way WAY WAY more nice than I expected!
Stayed 2 nights in Dec 2023

8/10 Good

Annelis O

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Jason

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Key would not work on door. Had to go to the rest every time we wanted to go in our room. After doing that for a whole day the finally switched out room and after one day it happened again on the new door
Stayed 4 nights in Dec 2023

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN AWAY NOW. THIS PLACE IS THE NASTIEST HOTEL WE HAVE EVER SEEN. I CANT BELIEVE THE CONDITION OF THE ROOMS AND THE ENTIRE PROPERTY. LEGIT CONCERNED FOR OUR SAFETY AND THE EVENING WORKER IS A NASTY LITTLE THING. THE ONE WITH THE MUSTACHE. BREAKFAST WAS BOTTLED WATER A DONUT OR A STALE AS BAGEL WE SPENT EVERY SECOND OF THIS STAY AWAY FROM THAT PLACE. WHAT A JOKE I CANT BELIEVE RAMADA PUTS THEIR NAME ON THIS DIVE.
Stayed 4 nights in Dec 2023

2/10 Terrible

Jenniqua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long story short bed bugs was on our bed. Once the front desk and management was made aware. I was told there was nothing they could do because they were at capacity. Me and my wife slept in our car because we drove 8 hours to get there! Pissed is an understatement!
Stayed 2 nights in Dec 2023

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not as expected. Advertised free wifi. Didn't work. Stuff in room was broke(smoke detector, toilet paper holder and remote). Also the toilet was not connected to floor causing bathroom floor to be always wet. Gross.
Stayed 2 nights in Dec 2023

8/10 Good

Joseph, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a horrible place, but it was noisy.
Stayed 2 nights in Dec 2023

8/10 Good

ESCALLERA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jimmy

Stayed 1 night in Dec 2023

10/10 Excellent

Elaine L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 7 day stay at the Ramada By Wyndham
I enjoyed my stay at the Ramada By Wyndham. The staff was very professional courteous and friendly. The next time I'm in Nola, I would come back and stay there again.
Stayed 7 nights in Dec 2023

10/10 Excellent

Betul

Stayed 1 night in Dec 2023

6/10 Okay

MARY ANN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ramada in chef menteur.
The hotel aint not that bad. How i wish they will serve breakfast breakfast like they said. It was disappointing, and the area was okay not ideal to stay. But convenient for the site visit.
Stayed 2 nights in Dec 2023
Response from Frontdesk Manager on 16 Dec,2023
Thank You For Your Review, We Value Our Guest Feedback And Hope To Welcome You Back Soon

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Frontdesk Manager on 16 Dec,2023
Thank You For Your Review, We Value Our Guest Feedback And Hope To Welcome You Back Soon

10/10 Excellent

Kendrick

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Frontdesk Manager on 16 Dec,2023
Thank You For Your Review, We Value Our Guest Feedback And Hope To Welcome You Back Soon

10/10 Excellent

Morgan

Stayed 1 night in Dec 2023
Response from Frontdesk Manager on 16 Dec,2023
Thank You For Your Review, We Value Our Guest Feedback And Hope To Welcome You Back Soon