Hotels in New Tacoma

"I didn’t get the room I booked and the room wasn’t cleaned properly, it was loud because of the balcony area. And our keys stopped working when we went out into the hallway to get water. "

"The bad: The air conditioning at the hotel was not working. I stuck it out a few nights but the last night it got way too stuffy. I was warned in advance and thought it would just be easier to stick it out. The good: the location is less than desirable (sketchy after dark) but there is link transit just a couple blocks away that took me to the convention center for $4 a day. The staff was great and the hotel is nice and clean. I wish the lounge would have been open since there is really nothing nearby but I guess given the AC outage the hotel was deserted so the lounge was closed. I doubt I will get a refund for the AC outage but that is the danger of paying hotel.com up front Bonus Great used bookstore one block away"

"The food in the restaurant was not very good. The breakfast was the best. The staff was good except when we asked for a phone in our room. At first no one responded and then we were told they didn't have any extra phones. A room without a phone at &600+ a night. Our room was poorly equipped, 1 tiny nightstand on the right of the bed, no where to put luggage except on a Cleopatra like coach which took up most of the room, no where in the bathroom to put a toothbrush or cosmetics and very poor lighting. We were very disappointed for the money. Oh, the lobby was lovely."

"Room was clean and staff very pleasant"

"Huge rooms"

"Room was ok but we had an awkward person who was not staying at the hotel try and join us at the bar. Completely awkward and disappointing. "

"Super close to the airport....."

"Great"

"Absolute bare minimum hotel experience. We got stuck on the first floor which is actually a mildewed basement. The hot water lasted about 3 minutes. It's a relatively safe and convenient airport hotel, but the linens, surfaces, service, and food is minimum acceptable standard for the brand. As long as you know that you'll be good."