Interior entrance

Reviews of Hotel Le Bleu

3 out of 5
Hotel Le Bleu
370 Fourth Ave, Brooklyn, NY

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1002 reviews" "
Rating 8 - Good. 240 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 79 out of 1002 reviews" "
Rating 2 - Terrible. 110 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jessie

Travelled with partner
Liked: Staff & service
Limited parking
Stayed 1 night in May 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in May 2024
Response from Manager on 20 May,2024
Hello Colleen,We are delighted to hear that our staff provided friendly and helpful service during your stay. Our team strives to ensure all our guests have a memorable experience. Should you have any future questions or concerns, please feel free to reach out to our management team directly for further assistance.

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff tries hard to make the guests comfortable. There is all sorts of construction around the property. It's hard to find. Parking was convenient, which is good because there is nothing available in the immediate area. Our floor was quiet, but my brother and nephew stayed on another floor where doors slammed all night. Room was nice.
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Hello Jill, We appreciate your kind words about our staff's efforts to ensure your comfort. We regret any inconvenience caused by nearby construction and noise disturbances on the other floor. It's great to hear you found the room nice and convenient parking. Should you have any further feedback, please feel free to reach out to our management team for assistance.

10/10 Excellent

Sheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk customer service was great.
Stayed 3 nights in Dec 2023
Response from Manager on 17 May,2024
Hello Sheryl,We are delighted to hear that you appreciated our front desk customer service. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.

2/10 Terrible

Bela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I couldn't sleep all night, someone walked around the hole and made noise closing the door, the workers were working around and there was dust in the room
Stayed 1 night in May 2024
Response from Manager on 17 May,2024
Hello Bela, We apologize for the inconvenience you experienced during your stay. We encourage guests to report disturbances promptly for immediate resolution. Please contact our management team directly to address your concerns further. Your feedback is valuable as we strive to improve our services for all guests' comfort.

10/10 Excellent

Anderson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very confort room . 👍👍👍👍
Stayed 1 night in Apr 2024
Response from Manager on 14 May,2024
Hello Anderson,We are thrilled to hear that you enjoyed your comfortable stay with us! Your positive feedback is greatly appreciated. Thank you for choosing our hotel for your accommodations, and we hope to welcome you back soon for another excellent experience.

2/10 Terrible

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 15 May,2024
Hello Jayson, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific feedback you may have from your stay. We strive to provide exceptional service for all our guests.

8/10 Good

Abiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel, room was spacious and comfortable.
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Hello Abiola,We are delighted to hear that you found our hotel to be clean and modern, and that you enjoyed the spacious and comfortable room. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Jean Abern Eker

Stayed 1 night in May 2024
Response from Manager on 13 May,2024
Hello Jean Abern Eker, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Yang Sook, silver spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 11 May,2024
Hello Yang Sook,We are thrilled to hear you had a fantastic experience at our hotel! If you ever have any suggestions or need assistance in the future, please don't hesitate to contact us.

2/10 Terrible

Cartiane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let's start where I arrived 1 hours AFTER my check in time and still had to wait 40 minutes to get checked in because 'Your Room Isn't Ready". Needless to say that two receptionists had no problem displaying their friendship while myself and my wife wait after a 5 hour drive. Room Service - non-existent...I came home one night after and event we attended - Receptionists was KNOCKED OUT at the desk. I called for ice service and was told, 'I gotchu", after calling at least 4 times he answered. I waited 10 minutes for ice and nothing. I decided to go downstairs, and the receptionist was KNOCKED OUT - I tried to wake him up and he was literally sleep talking...I got concerned, and asked if he was OK after he finally got up. I got my ice and went to my room - 6am the next morning, Monday, I wake up to banging as the hotel is under construction. This has got to be the 2nd most GHETTO hotel I have ever stayed in...and my 1st was when I was 20 y/o located in Manhattan! Spend more and go to a place with some type of good manners and class!
Stayed 2 nights in Mar 2024
Response from Manager on 7 May,2024
Hello Cartiane,We apologize for the inconveniences you experienced during your stay. Your feedback will be shared with the team for review and improvement. Our priority is to ensure a comfortable and pleasant stay for all our guests. Our reception and room service standards will be reinforced to prevent reoccurrence. Thank you for bringing this to our attention.

6/10 Okay

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
staff were excellent and helped to resolve several tourist related issues for us. Location convenient for Brooklyn, Manhattan and easily reached by subway from JFK. Felt very safe in this area but construction work is going on which starts up early in the morning and facilities are tired, albeit clean.
Stayed 4 nights in May 2024
Response from Manager on 7 May,2024
Hello John,We're pleased to hear our staff provided top-notch assistance during your stay and you found our location convenient for exploring the city. We're committed to guest safety and glad you felt secure in the area. Please note that we are continuously working to enhance our facilities. Your feedback is appreciated as it helps us improve for future guests.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room made our stay very comfortable!
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello Thomas,We're thrilled to hear that you found your room comfortable during your stay! Our team works hard to ensure all guests have a pleasant experience. Should you have any feedback or questions in the future, feel free to reach out to us.

8/10 Good

Jadon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a decent stay, really comfy and cozy but the sheets dispense a lot of lint into the atmosphere and unto your clothing which can be a bit annoying at times and can make you sneeze if entered into the nasal cavity.
Stayed 2 nights in Apr 2024
Response from Manager on 4 May,2024
Hello Jadon,Thank you for sharing your feedback with us. We appreciate knowing you found the accommodations comfortable. We will pass your comments about the lint to our housekeeping team for their review to enhance our guest experience.

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024
Response from Manager on 21 May,2024
Hello Christopher,We are delighted to hear that you had a wonderful experience during your stay with us! If you ever plan to visit again, please feel free to contact us directly for any special arrangements.

10/10 Excellent

Ahrayah-Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Mar 2024
Response from Manager on 4 May,2024
Hello Ahrayah-Wayne,We are pleased to hear that you found our location favorable. We strive to offer a convenient setting for our guests to enjoy their stay. Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant experience.

10/10 Excellent

Ahrayah-Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 3 nights in Apr 2024
Response from Manager on 2 May,2024
Hello Ahrayah-Wayne,We appreciate your positive feedback!Thank you for sharing your experience with us.

10/10 Excellent

Ahrayah-Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Ahrayah-Wayne,We're delighted to hear you enjoyed our hotel's location. We value your feedback! Let us know if there is anything else we can assist you with.

6/10 Okay

Ahrayah-Wayne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice place abs love staying here however the night staff member SMH.
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Ahrayah-Wayne, We appreciate your kind words about our hotel. We apologize if your interaction with our night staff member did not meet your expectations. Your feedback is important to us for further improvement of our services. Thank you for choosing to stay with us.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located. Our room was smallish, but thoughtfully equipped and furnished so we had everything we needed. The staff was friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Manager on 2 May,2024
Hello Elizabeth,We're glad to hear you found our location convenient for your stay. It's great to know that you found our room well-equipped and that our staff provided friendly and helpful service. Should you have any further feedback or if there's anything else we can assist with, please don't hesitate to reach out to us.

6/10 Okay

Teresa

Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Teresa, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback you may have from your recent experience. We look forward to hearing from you.

8/10 Good

Thomas, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel, plus the surrounding area. It will definitely be my first option when revisiting Brooklyn New York ; ) I highly recommend
Stayed 1 night in Apr 2024
Response from Manager on 1 May,2024
Hello Thomas,We're thrilled to hear you enjoyed your stay with us and the surrounding area! It would be a pleasure to welcome you back when you return to Brooklyn, New York. Thank you for your recommendation!

10/10 Excellent

Tanissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and price is great
Stayed 2 nights in Apr 2024
Response from Manager on 1 May,2024
Hello Tanissa,We are pleased to hear that you found our hotel convenient and great value for money. We strive to offer excellent services and facilities to all our guests. If you have any further feedback or comments, please do not hesitate to contact our management team directly for further assistance.

4/10 Poor

Adana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Details about the room when booking were deceptive. Specifically, the terrace "view of the city", overlooks a storage/parking lot. The sheets were a dingy yellow color and although we were warned about the no-smoking policy, the bathroom reeked of cigarettes. Housekeeping entered the room without knocking, on the phone, so it took an uncomfortable amount of time for her to realize that my husband and I were not only in the room but indisposed. Book elsewhere.
Stayed 1 night in Apr 2024
Response from Manager on 1 May,2024
Hello Adana, We apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback and will address the issues you mentioned to enhance our guest experience. Your comments will be shared with the relevant teams for improvement. Thank you for bringing this to our attention.

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
This is NOT the charming part of Park Slope. It's stuck between a major building construction site and a huge UHaul center in a very commercial area. You're way better off in downtown Brooklyn.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr,2024
Hello William,We're sorry to hear that the location did not meet your expectations. Guest feedback is valuable, allowing us to continually improve. We recommend exploring other parts of Brooklyn for a diverse experience. Your input helps us enhance our guests' stays in the future.

4/10 Poor

Carla

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Apr 2024
Response from Manager on 26 Apr,2024
Hello Carla,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any specific feedback you may have, so we can address your concerns and improve for future guests.

10/10 Excellent

Marco Andres

Stayed 1 night in Apr 2024
Response from Manager on 17 May,2024
Hello Marco Andres,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!

8/10 Good

Ashley

Stayed 1 night in Apr 2024
Response from Manager on 14 May,2024
Hello Ashley, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Poor

Vanessa, Waterford

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The man who checked us in was militant. We are elderly and from the Midwest. We are farmers. Honest people. This guy accused my husband who was fumbling around getting his credit card out of throwing it at him. It was just ridiculous. My husband was nervous and smiled instead of arguing back. The man said, Why are you smiling? You think this is funny?” I was so scared. We went right up the elevator. We have never been spoken to like this before. The man also stunk up the lobby with intense weed smell. It was a horrible and unwelcome experience.
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Vanessa, We regret to learn about your disappointing encounter upon check-in. We value all guest feedback and will address this concerning incident internally. Should you wish to discuss this matter further, please feel free to reach out to our management team. Thank you for sharing your experience with us.

2/10 Terrible

Kimberly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I was overcharged by nearly two times. Emails and calls to the hotel are either ignored or I have been very rudely treated. I have had to dispute the duplicate charge through my bank. I have been hung up on, yelled at, gaslit and ignored. Was told I paid through Expedia which I did not do. I gave them my credit card at check in and they double charged me upon checkout. I have never seen anything like it. Too bad, hotel is actually nice-ish and I would have stayed there every trip back to Brooklyn which is often. Oh, and getting fresh towels, coffee or any service is a crap shoot. We stayed four nights and I had to go down to the front desk for coffee twice.
Stayed 4 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Kimberly, We apologize for any misunderstandings regarding your charges. We recommend reaching out to our management team for further assistance. Your feedback is valued, and we hope to improve your next visit for a more enjoyable experience.

10/10 Excellent

Natacha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the color scheme they use. Very beautiful
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr,2024
Hello Natacha,We're delighted to hear that you enjoyed the color scheme during your stay with us. Our team works hard to create a welcoming and pleasing atmosphere for our guests to enjoy their time with us. We appreciate your feedback and hope to welcome you back soon for another pleasant experience.

10/10 Excellent

Natacha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr,2024
Hello Natacha,We appreciate your feedback and are pleased to hear that you enjoyed your stay with us. Thank you for sharing your positive experience with us. We hope to welcome you back in the future.

8/10 Good

Brenda

Stayed 2 nights in Apr 2024
Response from Manager on 7 May,2024
Hello Brenda, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Aimee

Stayed 1 night in Apr 2024
Response from Manager on 7 May,2024
Hello Aimee, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly with any specific feedback you may have so we can address your concerns promptly. We always strive to provide the best possible stay for our guests.

10/10 Excellent

Elhadj Boubacar

Liked: Cleanliness, staff & service, amenities
It was nice
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr,2024
Hello Elhadj Boubacar,We appreciate you taking the time to share your feedback with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr,2024
Hello Ronald,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

2/10 Terrible

Efraim

Nothing
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr,2024
Hello Efraim, We value all feedback and apologize for any concerns raised during your stay. Your comments are important to us and will be shared with our team for review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr,2024
Hello Tiffany,We are thrilled to hear that you enjoyed your stay with us. Should you have any feedback or suggestions for future visits, feel free to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Tina M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, great service. Room was clean.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr,2024
Hello Tina M,We appreciate your kind words about our staff and cleanliness standards. Thank you for highlighting the excellent service you received during your stay. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team.

8/10 Good

SHANIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr,2024
Hello SHANIKA,We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We always strive to provide the best experience for our guests.

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr,2024
Hello Edgar,We're thrilled to hear that you found our hotel to be the best! Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back soon for another excellent stay.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has been great.
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr,2024
Hello Deborah,We are delighted to hear that you had an enjoyable stay with us. Thank you for sharing your positive feedback. If there's anything else we can do to further enhance your experience in the future, please don't hesitate to reach out to us.

10/10 Excellent

Ahrayah-Wayne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 2 Apr,2024
Hello Ahrayah-Wayne,We are excited to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another excellent experience!

8/10 Good

veranika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar,2024
Hello veranika,We appreciate you choosing our hotel for your stay! Should you have any feedback to help us improve, please feel free to contact us directly. We hope to welcome you back soon for an even better experience!

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar,2024
Hello JORGE,We appreciate your feedback on the peaceful atmosphere at our hotel. Rest assured, we strive to provide a serene environment for all our guests to enjoy during their stay. If you have any further comments or suggestions, feel free to reach out to our management team for assistance.

10/10 Excellent

Quairyie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar,2024
Hello Quairyie,Thank you for your feedback. We appreciate you taking the time to share your experience with us. Guest satisfaction is important to us, and we will address your concerns with our team to improve our services. Happy travels!

10/10 Excellent

Rhandi

Travelled with family
Liked: Amenities
More parking please.👍
Stayed 4 nights in Mar 2024
Response from Manager on 22 Mar,2024
Hello Rhandi,Thank you for sharing your feedback with us. We will certainly take your comments into consideration for future improvements. We appreciate your input as we strive to enhance our guests' experience.

6/10 Okay

Jaymia

Stayed 2 nights in Jan 2024
Response from Manager on 22 Mar,2024
Hello Jaymia, We regret to hear your stay was not perfect. Please feel free to contact us with any details so we can improve our services for future guests.

10/10 Excellent

Leah

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr,2024
Hello Leah,We're thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon!

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very pleasant and helpful.
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar,2024
Hello Kathleen,We're glad to hear that our front desk staff made your stay enjoyable. Your kind words will be shared with the team for their hard work and dedication. We look forward to welcoming you back in the future for another pleasant experience.