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Reviews of Alden Hotel

2 out of 5
Alden Hotel
2008 Webster Ave, Bronx, NY

Reviews

5.8
Rating 10 - Excellent. 26 out of 94 reviews" "
Rating 8 - Good. 13 out of 94 reviews" "
Rating 6 - Okay. 13 out of 94 reviews" "
Rating 4 - Poor. 10 out of 94 reviews" "
Rating 2 - Terrible. 32 out of 94 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rita

Travelled with partner
Disliked: Cleanliness, amenities
Pricey for what it offers, you can hear every noise around like is inside your room, and not very clean.
Stayed 1 night in Oct 2022

10/10 Excellent

horacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Timothy

Stayed 2 nights in Sep 2022

6/10 Okay

melanie

Stayed 1 night in Sep 2022

8/10 Good

johan

Stayed 1 night in Sep 2022

2/10 Terrible

Giovanni

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had the WORST EXPERIENCE in my life staying at this place the noise was the worst ever on my last night there was a woman screaming on the hallway the entire night no one couldn’t make it stop I wish I can post the videos and pics I took! I want my money back I felt I got ripped off! I am not happy at all!!!
Stayed 2 nights in Sep 2022

2/10 Terrible

Yusuf

Disliked: Staff & service, amenities, property conditions & facilities
The property was too noisy, no parking and hotel staff had an attitude and unfriendly …. I expected much better for the price ..
Stayed 1 night in Sep 2022

10/10 Excellent

Chase

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot! Easy train ride to the Yankees stadium. Jogi was very helpful. Parking is definitely limited but I called ahead and he was happy to help me find a good spot. Will likely stay here again soon. - Chase
Stayed 1 night in Sep 2022

2/10 Terrible

Jefferson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Yash

Disliked: Cleanliness, amenities
Stayed 2 nights in Aug 2022

8/10 Good

Lizette, New Haven

Stayed 1 night in Aug 2022

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean.No loitering in the lobby or in front of building. Enjoyed my stay.
Stayed 2 nights in Aug 2022

2/10 Terrible

Rafael

Travelled with partner
Disliked: Cleanliness, staff & service
Room to small
Stayed 1 night in Jul 2022

10/10 Excellent

Francesca

Stayed 3 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissapointed
I had a bad experience. I spent three days at this hotel and never saw the housekeeping staff. The room was dirty. There was hair under the blanket, in the tub, and in the bathroon sink. You should reconsoder having this hotel on your website.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ixia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean, very comfortable, and the staff was amazing. Every staff member I encountered, from front desk check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend this hotel
Stayed 3 nights in Jul 2022

10/10 Excellent

Moustapha

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Jul 2022

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely to much noise dirty sheets and extremely to loud
Stayed 2 nights in Jul 2022

2/10 Terrible

Ron

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Zulma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Blaise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVINENIENT PLACE
Stayed 2 nights in Jun 2022

4/10 Poor

Britney

Disliked: Staff & service, amenities
Poor service and cleanliness
Stayed 2 nights in Jun 2022

2/10 Terrible

Rachel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Cesar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Need to improve room confort, appliances and also customer service
Stayed 1 night in Jun 2022

2/10 Terrible

Oriana, davenport

Stayed 1 night in Jun 2022

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2022

10/10 Excellent

Kirkanne

Liked: Cleanliness, property conditions & facilities, room comfort
Alden 6/3-6/4
I’m Upset because of the rules of no visitors allowed is insane
Stayed 1 night in Jun 2022

6/10 Okay

Nyashia

Travelled with group
Liked: Cleanliness, room comfort
Room was clean. Service was OK no visitors. AT ALLLL!!
Stayed 2 nights in May 2022

6/10 Okay

Javonna

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Bertina Jole

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
So so.
Hmm, the building is located in a very over populated area where all residents seem to own cars, so parking was a mess. I am ASSUMING that most of the visitors that were there were locals because the hallway reaked of the smell of weed (but my room didn't) the room was really small for 2 people. That bathroom is gorgeous! I would only come back again if I was alone, not driving and just overly tired.
Stayed 1 night in May 2022

4/10 Poor

Marleni

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so smelly that we couldn’t even sleep
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Looks way better than it is.
Immediately you could tell the floors hadn’t been swept or mopped in a while. They were almost slick-probably from the grime on the streets of NYC. There were also spots of food on the floor and debris. The sheets were questionable. I stayed 5 nights and I had to go to the front desk each night to get the key recoded as it did not open my door.
Stayed 4 nights in May 2022

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Julian

Stayed 2 nights in Apr 2022

10/10 Excellent

Takisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

SEIJI

Liked: Staff & service
Disliked: Cleanliness
found all trashes in the drawers
Stayed 1 night in Apr 2022

10/10 Excellent

Corron

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Kirkanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alden hotel Webster ave 💕
The water temperature wasn’t as hot and the pressure to the water could’ve been with my force other than that I had a great stay
Stayed 1 night in Apr 2022

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service
Saturday April 2,2032
No cable TV. Room was cold.
Stayed 1 night in Apr 2022

10/10 Excellent

Edwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d loved it
Stayed 2 nights in Mar 2022

10/10 Excellent

Hector

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Julio

Stayed 1 night in Mar 2022
Response from Nick P on 30 Mar,2022
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future!

2/10 Terrible

Francisco

Stayed 1 night in Mar 2022

2/10 Terrible

Carlene

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was disgusting and dirty the bed sheets was dirty bathroom mirrors everything sucks Couldn’t stay not even that night and I book 3 nights still waiting for my money back
Stayed 3 nights in Mar 2022
Response from Nick P on 30 Mar,2022
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future

2/10 Terrible

Fatima

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t have parking
Stayed 1 night in Feb 2022
Response from Nick P on 30 Mar,2022
Please know that your feedback is extremely valuable to us. Parking is strictly stated on online as "No Parking at the hotel" I am very sorry for the inconvenience this may have cause you. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future

10/10 Excellent

Andrew

Stayed 1 night in Dec 2021

8/10 Good

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

vialy l

Stayed 1 night in Jan 2022