Dear Robert, Thank you for the feedback. We sincerely apologize for the unsatisfactory service you have experienced from our staff. Thank you for bringing this to our attention, and we will definitely address this with them. We take great pride in delivering an outstanding experience to all who visit, and we are sorry for what transpired. We certainly understand your frustration and are grateful for your patience. Thank you again for your constructive comments, and we hope you will give us another opportunity to show you and your wife our commitment to exceptional hospitality. Sincerely, George Drepaul General Manager CHA

Dear Ryan, Thank you for choosing to stay with us. We appreciate your feedback, and we want to apologize for not meeting your expectations. We have shared your comments with the appropriate individuals to ensure these issues are not repeated. We hope you will consider a return visit so we can provide you with the hospitality you deserve. Thank you again for being our guest.Sincerely, George Drepaul General Manager CHA

Dear Bridget, Thank you for being our guest and for taking the time to review your experience at Crowne Plaza JFK Airport New York City. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely, George Drepaul General Manager CHA

Dear Jerry, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely, George Drepaul General Manager CHA

Dear Avrom, Thank you for your nice rating and for letting us know that your stay at Crowne Plaza JFK Airport New York City was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely, George Drepaul General Manager CHA

Dear Danielle, Please accept our apologies as well as every assurance that we will work to address your concerns. We are known for our attention to detail, and excellent hospitality, and we are disappointed this was not your experience. We value you as a guest, and we hope you will give us another chance to regain your confidence. Sincerely, George Drepaul General Manager CHA

Dear Guest, Thank you for your generous rating. We are sorry that you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for future modernization. On a positive note, we are glad our staff met your expectations, and we will share your compliments with our team. It was a pleasure having you as our guest, and we look forward to welcoming you back to Crowne Plaza JFK Airport New York City whenever your travels bring you to our area. Sincerely, George Drepaul General Manager CHA

Dear Guest, Thank you for your recent stay at Crowne Plaza JFK Airport New York City and for posting such a generous rating of our hotel. It is a pleasure to know we met your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the Big Apple. Sincerely, George Drepaul,General Manager CHA

Dear Lloyd, We are thrilled you had a great stay at Crowne Plaza JFK Airport New York City, and we appreciate the nice rating. It was our pleasure accommodating you, and we look forward to your next visit.Sincerely, George Drepaul,General Manager CHA

Dear Joshua, We appreciate you taking the time to tell us about your stay. We are pleased your overall stay was satisfactory, although we regret your disappointment with the look and feel of your room. We will discuss your concerns with the appropriate individuals as we plan for the future. Thank you for staying with us and for your feedback.Sincerely, George Drepaul,General Manager CHA

Dear Scarlett, Thank you for taking the time to post a review. We are very sorry for the cleanliness issues which inconvenienced you. We regret the oversights in your room and this will be addressed with our team. It is disappointing to read that you did not finish your stay and we regret that. Thank you for being our guest, and we wish you all the best with your travels.Sincerely, George Drepaul,General Manager CHA

Dear Luis, Thank you for reviewing your recent stay at Crowne Plaza JFK Airport New York City. We are glad to know you were pleased with our devoted associates. However, please accept our apologies for the cleanliness issues you encountered with the pillow in your assigned room and for the inconvenience this caused you. We have shared your comments with our housekeeping team to ensure this is not repeated. We also regret the frustration you faced with the shuttle service and appreciate your patience. It was a pleasure having you here, and we look forward to hosting you again.Sincerely,George Drepaul,General Manager CHA

Dear Sarah, On behalf of our entire team, we apologize for any inconvenience you had during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely, George Drepaul,General Manager CHA

Dear Brian, We are delighted you had an outstanding stay at Crowne Plaza JFK Airport New York City and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely,George Drepaul,General Manager CHA

Dear John, Thank you for taking the time to review our hotel. We sincerely apologize to read that you did not thoroughly enjoy our food offerings. We will certainly follow up with our food and beverage team to see where we can do better. We have also taken note of your comments about the overall look and feel of our hotel, and we will certainly share these notes with the appropriate individuals for future modernization plans. We are grateful for your patience, and we hope you will visit us the next time you are in our area.Sincerely, George Drepaul General Manager CHA

Dear Michelle, Thank you for the excellent review of your stay at Crowne Plaza JFK Airport New York City. We appreciate you mentioning our convenient location to the airport. We are also happy you liked our friendly and professional staff. We are delighted you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Sincerely, George Drepaul General Manager CHA

Dear Charlotte, Thank you for choosing Crowne Plaza JFK Airport New York City and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely, George Drepaul General Manager CHA

Dear Karin, Thank you for your recent stay at Crowne Plaza JFK Airport New York City and for posting such a generous review of our hotel. It is a pleasure to know you liked our complimentary parking and that we met your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the Big Apple.Sincerely,George DrepaulGeneral Manager CHA

Dear Luis E, Thank you for being our guest at Crowne Plaza JFK Airport New York City and sharing your experience. We are delighted to know you enjoyed your stay with us. However, we apologize for the behavior of our associates, and we appreciate you bringing this to our attention. Our main aim is to provide thoughtful hospitality to our guests; therefore, we are sorry this was not your experience. Your comments are valuable as they help improve our service going forward. We are grateful for your feedback, and we look forward to your next visit.Sincerely,George DrepaulGeneral Manager CHA

Dear David, Thank you for your excellent rating and for letting us know that your stay at Crowne Plaza JFK Airport New York City was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,George Drepaul,General Manager CHA

Dear Ronessa, Thank you for choosing to stay at Crowne Plaza JFK Airport New York City and for your gracious compliments. Every member of our team is dedicated to the comfort and satisfaction of our guests, and we appreciate your recognition of their efforts. As a valued guest, your feedback will be shared with our front desk team to continue to inspire and motivate them to deliver exceptional experiences. It was a pleasure being of service, and we hope you will return to visit us again for another memorable experience.Sincerely, George Drepaul General Manager CHA

Dear Brenda, Please accept our sincere apologies for the difficulties you encountered due to noise from unruly guests staying in our hotel. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We understand some guests are lighter sleepers than others, and we are grateful for your patience. Please know our front desk is always available to help make you as comfortable as possible. Our guests enjoy our convenient location, but with this does come proximity to street traffic and the airport. We strive to avoid any unnecessary noise; however, certain sounds of a bustling downtown city cannot be avoided. We appreciate your feedback, and we hope you will stay with us again for a more relaxing experience.Sincerely, George Drepaul General Manager CHA

Dear Cheryl, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future.Sincerely, George Drepaul General Manager CHA

Dear Jarvis, Thank you for choosing to stay with us. We appreciate your feedback, and we want to apologize for not meeting your expectations. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and regret the inconvenience this caused. We have shared your comments with the appropriate individuals to ensure these issues are not repeated. We hope you will consider a return visit so we can provide you with the seamless experience you deserve.Sincerely, George Drepaul General Manager CHA

Dear James, Thank you for choosing to stay with us. We appreciate your feedback, and we want to apologize for not meeting your expectations. We hope you will consider a return visit so we can provide you with the hospitality you deserve. Thank you again for being our guest.Sincerely, George Drepaul,General Manager CHA

Dear Gladys, Thank you for your recent stay at Crowne Plaza JFK Airport New York City and for posting a nice rating of our hotel. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the Big Apple. Sincerely, George Drepaul,General Manager CHA

Dear Gail, We are thrilled you had an excellent stay at Crowne Plaza JFK Airport New York City, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit.Sincerely, George Drepaul,General Manager CHA

Dear Peter, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will give us an opportunity to improve your impression of us the next time your travels bring you to the area.Sincerely, George Drepaul,General Manager CHA