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Phoenix Hotel

2.5 star property
Hotel connected to a railway/underground station in Brooklyn with a 24-hour business centre

Choose dates to view prices

Photo gallery for Phoenix Hotel

Property grounds
Exterior
1 bedroom, blackout curtains, free WiFi
Reception
Living room

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

1 bedroom, blackout curtains, free WiFi

Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
517 39th St, Brooklyn, NY, 11232

What's nearby

  • Sunset Park - 3 min walk - 0.3 km
  • Prospect Park - 4 min drive - 2.9 km
  • Barclays Center Brooklyn - 6 min drive - 4.9 km
  • Brooklyn Cruise Terminal - 6 min drive - 5.3 km
  • Statue of Liberty - 46 min drive - 20.4 km

Getting around

  • Brooklyn Flatbush Avenue Station - 5 min drive
  • 36 St. Station (4th Av.) - 7 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Judy's - ‬3 min walk
  • ‪Sunset Park Diner & Donuts - ‬1 min walk
  • ‪Don Pepe Tortas & Jugos - ‬1 min walk
  • ‪Gravesend Pizza - ‬9 min walk

About this property

Phoenix Hotel

Hotel near Barclays Center Brooklyn
Phoenix Hotel provides amenities, such as a garden and a 24-hour business centre. Guests can connect to free in-room WiFi.
Additional perks include:
  • ATM/banking services, a lift and luggage storage
  • A 24-hour front desk, tour/ticket information and smoke-free property
Room features
All guest rooms at Phoenix Hotel include comforts, such as air conditioning, in addition to
Other amenities include:
  • Bathrooms with shower/bath combinations

Languages

English

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phoenix Hotel?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Checkout is at 11:00 AM.

Where is Phoenix Hotel located?

Situated in the business district, this hotel is 0.2 mi (0.3 km) from Sunset Park and within 3 miles (5 km) of Barclays Center Brooklyn and Brooklyn Cruise Terminal. New York Harbor and Prospect Park are also within 3 miles (5 km). 36 St. Station (4th Av.) is 7 minutes by foot and 45 St. Station is 9 minutes.

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Phoenix Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 51 out of 198 reviews
Rating 8 - Good. 25 out of 198 reviews
Rating 6 - Okay. 24 out of 198 reviews
Rating 4 - Poor. 26 out of 198 reviews
Rating 2 - Terrible. 72 out of 198 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10

It was nice property, the staff was attentive. Everything was functional.
Stayed 1 night in May 2025

10/10

Great Management
Stayed 1 night in Feb 2025

10/10

The property was under renovation at the time of my stay a little uncomfortable with the banging and the lack of hot water other than it was ok
Stayed 1 night in May 2025

10/10

Just nice people
Stayed 1 night in Mar 2025

10/10

Very professional and enjoyable
Stayed 1 night in Jan 2025

4/10

One of the most decrepit hotels I’ve ever been in in my life. Go pay a little bit more at the Holiday Inn in downtown Brooklyn.
Stayed 1 night in Dec 2024

2/10

Bed bug…
Stayed 1 night in Apr 2025

4/10

The rooms very dirty, infestion of cockroaches, salle dirty of feces, I would NEVER ever come back and stay.
Stayed 1 night in Jan 2025

8/10

Management a little stiff with being nice to customers that wanna stay thru a weekend… good paying… but would rather not uproot to not pay insane weekend price
Stayed 2 nights in Nov 2024

4/10

Cleaner bathroom and rooms
Stayed 1 night in Jun 2024

2/10

We couldn’t sleep because it was too many roaches the Doorlock it wasn’t working and the bathroom it was dirty
Stayed 1 night in Dec 2024

2/10

I have never been to a place like this before sheets were stained . Room and hotel felt u safe whole place seemed shady .
Stayed 1 night in Oct 2023

8/10

Pretty run down, sometimes overpriced but if you get a good rate it’s worth it
Stayed 1 night in Jun 2023

2/10

Thank god I travel with my own sheets or it would have been impossibly uncomfortable. I’m sorry but don’t stay here unless absolutely necessary. IMO places like this should not even be listed on Expedia.
Stayed 4 nights in Sep 2024

2/10

THIS HOTEL IS HORRIBLE I DID NOT EVEN STAY HERE. THE BED HAS CIGARETTE BURNT MARKS, THE WHITE SHEETS ARE LIKE YELLOW DISGUSTING. WE LEFT WITHIN 5 MINUTE OF CHECKIN
Stayed 1 night in Oct 2024

4/10

The bathroom was the most clean, the walls in each are stained with something. beds are okay, some have gross stains on them others don’t, whole experience at this hotel was a 2/5, there are better places with the same price.
Stayed 3 nights in Mar 2024

4/10

The elevator was broken, the room smelled like cigarettes, current had white stains all over it, shampoo and shower gel was empty. Would not stay here again
Stayed 1 night in Jun 2024

4/10

It wasn’t good compared to the price
Stayed 1 night in Oct 2024

8/10

With reviews all over the map we were a bit apprehensive but the location was perfect for our trip and there were many other good reviews. I have to side with those good ones; the people at Phoenix were helpful and kind, the room was clean and though it was furnished minimally, any dings were the cause of prior guests and not lack of maintenance, and the signs stressing the rules could only be taken badly if you might be the type to break them. The price was better than other hotels close by and we will be back next time we visit this area, thank you for a good stay!
Stayed 5 nights in Oct 2022

2/10

I ended up staying here for a good while, paid my way n all that… but the staff doesn’t seem to understand the concept of treating loyal customers well. On the last day when I was struggling to get all my stuff out, they had zero sympathy, just cold treatment as if I was not a fully paid customer that had been there on n off for much of a month. The place is fine honestly (if u good w ghetto hotels) but there are better options in the area run by nicer ppl.
Stayed 1 night in Nov 2024

2/10

5th floor room and the elevator was out. No notice of this when booking. Also a breakfast was promised but nowhere to be found
Stayed 2 nights in Sep 2024

6/10

Needs upgrade and better parking space. Its small but it did its job
Stayed 1 night in Mar 2023

8/10

Thw room is not as attractive as I would like.
Stayed 1 night in Mar 2023

4/10

I don't like the hotel altogether
Stayed 1 night in Nov 2023

2/10

Horrible experience. Dirty and no sheets.
Stayed 1 night in Jun 2024