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Reviews of Alexander Apartments Gateshead 2

3 out of 5
Alexander Apartments Gateshead 2
14 Bewick Road, Gateshead, England

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.4/10

Cleanliness

10/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kehinde

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We had issue with our original property. However, it was esybto communicate with the staff and they promptly moved us to a different property which is even much more better than the previous. Staff were courteous and responded to our needs promptly. Its been less than a few days we moved out. Hence, i am awaiting a refund of the deposit paid. Otherwise, i appreciate the service provided.

6/10 Okay

janet

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Very average rooms.
Slow responses from the staff meant that I had to wait around 25 minutes before I could get into the rooms. When I got there the "apartment" was actually two rooms (one bedroom with en suite & a converted bedroom with kitchenette) separated by a shared stairwell so wasn't a private apartment as advertised. Finally the WiFi wasn't working for 6 of the 8 nights I stayed there.
Stayed 8 nights in Sep 2023

4/10 Poor

Shoney

Travelled with family
Disliked: Cleanliness, room comfort
Very basic
Very basic, internet wasn’t working. The flat is on the first floor with a step stairs leading to the apartment.
Stayed 1 night in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Great property customer service needs work
Fantastic property in terms of value for Money. However the communication and issues with booking payment caused many problems including leaving me outside for 2 hours. However this was addressed by allowing me to check out later
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location, staff always available to answer questions.
Stayed 7 nights in Mar 2023

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, room comfort
Excellent stay property was very clean in a great location will be coming back
Stayed 4 nights in Oct 2022