Ninh Sơn Holidays

Clean, new renovated room, excellent staff and very good breakfast buffet. Convenient location close to shops

This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!

The location was great, the hotel was clean, and the staff was amazing. We needed to change hotels because the Splendid Premium was full on our last night. Our new hotel was close but walking with our suitcases wasn’t an option. Lily and her colleagues arranged to take us by motorbike to the new hotel and then they delivered our suitcases- above and beyond level of service! I definitely recommend this hotel if you are going to Hanoi!

Phòng rất sạch sẽ nv phục vụ rất nhiệt tình. Mn nên trải nghiệm nhé 10₫

Greag location and fantastic service