" Nice balcony room. Some sewage smell.
Hard to control AC.
The worst though is checking in again May 26.
EXTREMLy LOUD music from ground floor ball room.
No ability of hotel to control the group occupying it.
Even when front desk staff closed the door the group opened it. Band playing full noise level
Even security personnel moved away from the hotel door.
Saw same thing previous week with a wedding.
Ridiculous.
Stay clear of this hotel."
"Very nice feel about the hotel, staff very friendly and helpful, room clean and spacious with generous size beds and a fridge, breakfast was excellent, also with plenty of veggie and vegan options. Shuttle wasn't available when I stayed there, but plenty of taxi options so in the end it was OK in that respect. Will stay here again when I come back to Bacau."
"An excellent hotel option downtown Piatra Neamt. The staff was great, professional and friendly. The hotel is clean and the room was excellent, large, clean and with a nice view and a great bed. Everything worked well and it even had a safe available. Best location possible. A wonderful experience. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"An excellent hotel option downtown Piatra Neamt. The staff was great, professional and friendly. The hotel is clean and the room was excellent, large, clean and with a nice view and a great bed. Everything worked well and it even had a safe available. Best location possible. A wonderful experience. "
"Made a confirmed booking on Hotels.com. Received a call from the manager on the day to confirm booking. When i arrived at 8pm, the manager had left and was very impolitely told that no rooms were available by the reception. I stated i had booking, and was told "we are full, leave the building". Shpwed proof of booking and payment, but was told "its not my problem".
After a heated argument (15 minutes) the hotel reception called the manager, who stated to reception that i was indeed one of the "full hotel" people, and to give me a room.
My advice.... check in during the day when the manager is on site!!!"
"We had an extended weekend stay with my wife here to explore Iasi. As usual this is a beautiful hotel and a very well-oiled machine in terms of staff kindness, responsiveness and all things working as they should.
The checkin was easy and we got a room higher up, for a truly stunning view over Iasi and the environs. The room was generous, with TV, desk, lounge chairs and table, fast wifi, large bed, hair dryer, and many small touches such as toiletries etc. Everything functioned well and right. The Hotels.com checkin gift was also honored.
We took advantage of a very good breakfast (strong on warm options including meat and veg omelettes, machine-pancakes) salads and spreads, and of the Spa, which has a heated pool, gym and other spa services.
The entire experience was wonderful and I have no complaints. One can see the virtuous circle of a fully staffed, usually fully booked, hotel, knowing exactly how things are done well.
Also don’t miss their 13th floor restaurant. The view is fantastic, although you are very likely to pop into a wedding or conference dinner, so for more intimate settings look around. Downstairs there is also a coffee & pastry shop for a quick day-snack. "
