Upon arriving, the outside of the hotel looked great. Once checked in, we were told our room was across the street attached to an unkept parking garage. Our room was not easily accessible and we had to travel up flights of stairs even after using the elevator which wasn’t the end of the world but it was inconvenient as we didn’t know this was going to be the layout of the hotel and difficult traveling with two small children and all of our belongings. During our first use of the shower, it backed up and wouldn’t drain for several minutes. On our second day, we lost all hot water. Not wanting to have to move rooms, we just dealt with it because we were heading home soon. The fridge was not cold so we were unable to put anything in it to store. Outside of our room, the walkways, parking garage, and surrounding areas were littered with trash during our entire stay (chicken bones, used rags, food wrappers, bottles, cans, etc). The parking garage also had a lot of broken glass from what looked like a vehicle being hit. For two days, there was a pipe for marijuana outside of our door. It was finally picked up on day three of our stay. Overall, there was much to be desired and we would likely not stay here again.