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Reviews of Hotel Downstreet

3 out of 5
Hotel Downstreet
40 Main St, North Adams, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 922 reviews" "
Rating 8 - Good. 359 out of 922 reviews" "
Rating 6 - Okay. 108 out of 922 reviews" "
Rating 4 - Poor. 32 out of 922 reviews" "
Rating 2 - Terrible. 10 out of 922 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in North Adams. Clean, friendly and located just a couple of miles from an outstanding breakfast restaurant.
Stayed 1 night in May 2024

8/10 Good

Meaghan

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Ms. Janet

Travelled with family and small children
It was ok for one night.
Stayed 1 night in May 2024
Response from Janine on 13 May,2024
Thank you for staying with us. We appreciate the feedback and hope you can visit again.

10/10 Excellent

Ana Lucia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Property is beautiful but 1 elevator out service and saunas out service need take care better the Property
Stayed 1 night in May 2024
Response from Janine on 13 May,2024
Thank you for the feedback. We do have one elevator that is down and the part is on it's way!Hope you have the opportunity to visit again.

6/10 Okay

John

Very spartan hotel but by design. Way over charged for the bare bones hotel
Stayed 1 night in May 2024
Response from Janine on 13 May,2024
Thank you for the feedback.

10/10 Excellent

Kit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of downtown North Adams, we could leave and walk around, shop, get coffee. Our room on the 6th floor overlooked Main Street. It was a beautiful Mountain view & of the Four Church Steeples. The vintage Lampposts that lined Main St. and up over the bridge were just a beautiful bonus lighting up the night! Close to great pubs and eats. we had dinner at the Freight Yard which was also excellent! Great hotel with a helpful and cheery staff! Would def. book another stay!
Stayed 1 night in Apr 2024
Response from Janine on 13 May,2024
Thank you for the great feedback. We too love North Adams, we're so glad you enjoyed it.Can't wait to see you again!

10/10 Excellent

Nautcee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the weekend for a visit! & was so pleased! Rooms are nice clean & comfy! Walking distance to just about anything! I really enjoyed our stay here
Stayed 2 nights in May 2024
Response from Janine on 13 May,2024
Thank you for sharing. Glad to hear you enjoyed your stay.

10/10 Excellent

Karen M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would definitely stay here again should we return to the area. Comfy beds, lots of pillows and simple white bedding. Loved the view of downtown from our windows. The artwork throughout was really a refreshingly unique way to decorate! Negatives we experienced - There was a barking dog a few doors down the hall but he stopped after approximately 30 minutes. Also when an adjacent room let their door swing shut, it caused our beds and headboards to bounce! Neither one of these would stop us from making reservations here again.
Stayed 1 night in Apr 2024
Response from Janine on 13 May,2024
Thank you for the feedback. We are so glad you enjoyed the view and hope you return soon.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janine on 13 May,2024
Thank you for visiting. We hope to see you soon!

10/10 Excellent

Erin, Elizabethtown

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from Janine on 13 May,2024
Thank you! We will be here next time you visit.

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here! I like that the rooms have wooden floors
Stayed 1 night in Apr 2024
Response from Janine on 13 May,2024
Thank you for the kind words. The wooden floors are a favorite of ours and we are glad you like them too.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, great staff!
Stayed 1 night in Apr 2024
Response from Janine on 13 May,2024
Thank you!

10/10 Excellent

Geri

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great and they allowed our dog which was great!!
Stayed 1 night in Apr 2024
Response from Janine on 13 May,2024
Thank you for visiting with your dog. We love dogs!

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
It was a convenient location for exploring the area. North Adams has such a rich industrial history. The city is working hard to re invent themselves as an art center.
Stayed 2 nights in Apr 2024
Response from Janine on 13 May,2024
Thank you for the review. North Adams is evolving and we are happy to be a part of it.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating to all our needs
Stayed 2 nights in Apr 2024
Response from Janine on 13 May,2024
Thank you for the mention of our great staff. They truly make Hotel Downstreet a special place.

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay and the hotel and staff were top notch. Except for a couple of mix-ups on my hotel bill where a couple of nonsignificent charges had to be removed, everything went well.
Stayed 1 night in Mar 2024
Response from Janine on 13 May,2024
Thank you for sharing. Glad we were able to quickly fix the charges.Hope to see you again.

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly; very clean; good location for restaurants and some shops
Stayed 3 nights in Mar 2024
Response from Janine on 13 May,2024
Thank you for sharing!

8/10 Good

ELIZABETH

Travelled with family and small children
Liked: Cleanliness, staff & service
Very nice staff, very clean! The pool is in the basement and feels like an old YMCA- clean but kind of creepy feeling and loud door to a large fan being run. The rooms are clean but dark! And the sheets are not cotton so that’s not great for a good nights sleep.
Stayed 1 night in Mar 2024
Response from Janine on 13 May,2024
Thank you for the feedback. So sorry to hear you didn't get a good nights sleep. We hope you'll visit again.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so incredibly kind and helpful! Everything was clean and all our needs were met. It was great to be able to walk everywhere. We will be back. We went skiing at Berkshire East, which was about 30 minutes away, I think Jiminy Peak is a little closer.
Stayed 3 nights in Feb 2024

8/10 Good

Jose l

Stayed 1 night in Feb 2024
Response from Janine on 13 May,2024
Thank you for staying at Hotel Downstreet.

10/10 Excellent

Konstantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

carlos

Stayed 1 night in Feb 2024
Response from Janine on 13 May,2024
Thank you for the 5 out of 5! We appreciate the positive review.

10/10 Excellent

Peter

Stayed 1 night in Feb 2024
Response from Janine on 13 May,2024
Thank you for staying with us.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, stylish hotel. Very clean, great pool.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Noah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good.
Really nice hotel. Walking distance to MassMoCA. Very clean. Friendly staff. My only complaint is the paper-thin walls and the climate control fan being too loud. Other than that it's totally good and you shouldn't hesitate to stay here.
Stayed 2 nights in Jan 2024

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Philip

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

meg

Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean hotel
Stayed 1 night in Jan 2024

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great getaway
Perks: the (surprisingly warm) pool and hot tub made our trip, good coffee, chic lobby, nice restaurants within easy walking distance, funky art displays, comfortable room, relatively affordable. Downsides: not sure if we were just unlucky but we had some noisy neighbors, and sound seemed to carry very easily between our rooms (we did eventually ask them to keep it down), and the mattress didn't agree with my husband's back (it was fine for mine). Also, we wished that the hotel offered a breakfast!
Stayed 2 nights in Dec 2023

10/10 Excellent

Claudia

Stayed 1 night in Dec 2023

2/10 Terrible

Hannah

Travelled with partner
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Remilee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. Dinner at Bistro was great, attached
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to all downtown venues and MCLA.
Stayed 2 nights in Nov 2023

10/10 Excellent

Juan

Stayed 1 night in Nov 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente,My family love this city.
Stayed 1 night in Nov 2023

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Mass MoCA is great, easy parking, nice newer rooms, gym/pool facilities.
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Travelled with partner
Great location clean rooms
Stayed 1 night in Nov 2023

10/10 Excellent

Susannah

Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very clean and minimal. Great location for visiting Mass MOCA.
Stayed 2 nights in Nov 2023