Hotels in North by Northwest

"No breakfast included. Staff usually on phone when you stop by and have to wait till they hang up. "

"I would leave zero stars if i could. I booked 3 rooms for my friends and I. The rooms are in desperate need of an update and a deep cleaning. My room was clean enough for the one night we stayed, my friends was so disgusting it wasn’t reasonable to ask her to stay there, so she left. Its been 3 weeks now that weve been fighting with this hotel and corporate to get a refund for an unused, deplorable room. On top of that, the elevator is bound to break at any second and breakfast quite literally gave my husband and i food poisoning. I will NEVER stay in a best western again after this experience."

"The breakfast had the usual offerings. The room was clean with LV flooring. Much more sanitary than carpeting. The AC kept us cool. The hallway was quiet. They accept pets which is a big plus for us. We always stay at this hotel when coming to Lubbock."

"The motel was very clean at least my room was. It was very quiet. I had a good night sleep restroom were very clean. The restroom was big very roomy. I loved that about the restroom. I just think I paid a little too much."

"It was under construction that should be notice given before booking. We would not have stayed there if we had known"

"About time hotels are serving hot meals again. Excellent, service no complaints!"

"The breakfast was excellent and well prepared and very easy to access and the parking felt very safe. I have stayed there before and the Neighbourhood and area seemed very safe."

"The hotel is very close to Texas Tech University and close to all the eating areas around there. We liked that is has it’s own restaurant on the property. The food and drinks were delicious. Our room was super clean and well stocked."

"Staff very friendly , clean areas , property needs upgrade. "