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"We enjoyed a 5 night stay making the most of the pool which was a lovely experience every evening. Sometimes we used it twice a day. The breakfast buffet was really good and had a good choice of foods, both hot & cold. The staff were friendly and welcoming. The location was good, it has good parking and we would return to this hotel."

"Nice hotel "

"We had a great time "

"We had a very good experience at the imperial hotel Charlotte on reception very good All staff excellent Building a little dated corridor a little up and down Overall a nice experience also dinner was well presented "

"Only one or two small problems ie no lifts for us older generation but manageable. The outside of the windows were dirty. Excellent staff food great. "

"Such a lovely hotel with staff who can't do enough for you! Food in the restaurant is delicious and the updated front terrace is a great place for some lunch and people watching! In a perfect location for everything from the shops to the promenade and pier. "

"Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests. "

"Family room beautiful sofa bed good quality proper bed staff very nice helpful. Great stay will re book"

"Size of room and bathroom. Only complaint is no toastrack at breakfast."