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"It’s an okey hotel. The staff is friendly, it’s a clean hotel. Biggest disappointment was the housekeeping, it is horrible to non-existent, literally all was done is straightening of the beds and taking out the trash. The towels not changed, nothing else is cleaned. Otherwise, it’s perfectly located, the Big Ben is just 3 minutes walk, so it’s an okey stay."

"Basic room. Comfortable stay for a night before an early flight. "

"Yes"

"Well placed for shopping and the West end. "

"Very nice hotel with free transportation to the airport to get on city transportation. Excellent dining and clean facilities. Housekeeping did a remarkable job every day. Thank you."

"Half-decent hotel but crosses a line for me when they give you a screen to check in yourself. So impersonal and passing the friction to guests. "

"Good location. Clean room, building is a bit old. "

"The location was fantastic! The room was modern, clean, and a great size for the two of us. The king-sized bed was very comfortable, and we really appreciated that towels were refreshed daily and the water and coffee were restocked. Check-in and check-out were self-service, so there wasn’t much interaction with staff. One evening, I wanted some tea, and the restaurant server kindly let me take a teapot up to my room, which was a lovely touch. I would definitely stay here again!"

"Lovely hotel. Great location for airport. Staff very helpful. Good breakfast. No gym in hotel "