"The hotel is accessible, parking lot is adequate. Staff is nice. Security is tight; a security guard was on duty in the lobby and you need a room key to enter the building after dark, and even to use the elevator. The hotel is run down from what evidently used to be a magnificent building. Old carpets, old windows, old washroom, old wooden doors; but the look is charming if you appreciate old buildings. There is a restaurant on site and they have vouchers for guests. The room was dirty and the washroom was disgusting. There was a quarter-sized spread of feces on the toilet seat. We couldn't change rooms as the hotel was full, so we cleaned and squatted over the seat. The washroom had a big window with no window coverings. We were on the street side and there is a big office building across the street. So we had to use the washroom and shower with the door open to hide the toilet and shower area. I was there for a medical appointment with my elderly dad, so you can imagine how awkward it was to shower with the door open. I had tried booking another hotel beforehand but everything was full or too expensive and a travel grant only covers $200 for accommodations and this room cost us $232 (cheapest for downtown). The A/C unit wasn't plugged in and the outlets were too far to reach. The train tracks are very close but the low rumbling of the train was soothing. One bed was soft, the other very firm. I took the firm bed and surprisingly slept very well. Will not stay here again."