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"We had minimal interactions with staff but when we did, everyone was friendly. Our room was clean except for quite a few dead mosquitoes in various places within the room, including on the bed. You can't beat the convenience of being able to walk to the parks"

"Always clean, friendly staff and a great breakfast. "

"Nice stay "

"Excellent hotel, great staff especially the valet staff. The irons and ironing boards where poor. We tried 3 times to get a useable set and gave up on ironing a dress. Everyone of the staff tried very hard to help. We had a clean room overlooking the Mudhens baseball field. Great view!"

"Sarah, who checked me in was both pleasant and terrific! She is also a fantastic multitasker! Matt had a very contagious and congenial disposition. I watched him maintain composure and professionalism while being tested by a rude guest with an unreasonable request. He made sure our stay was to our liking! The Hot tub is nice and big. The pool area closes late for adults. No kids allowed at 10p to close! I couldn’t believe my ears! Amazing! Every hotel should do this! The refrigerator in the room is nice and cold. Breakfast is solid. The gentleman that managed it was fast and polite. He never let any food run out. M&M cookies greets every guest. Bedding isn’t in the rooms for the sleeper sofa. I found that to be inconvenient. Fitness room is well-equipped with a water cooler! Ice machines are plentiful and in great working condition. The swimming pool is advertised as heated in the amenities section of the Hotels webpage. It was cold. Jumping in was a SHOCK to me and the kids. The room is stylish, comfortable and has great blackout shades. "

"They let us know there were potential air conditioning issues in our room upon check in but by the time we got back from dinner, all was fixed. Staff was very kind. Very nice rooftop bar. "

"Great service from check in, let us check in early as we was heading to cedar point until midnight Great service "