Hotels in Norton Shores

"My husband and I needed a weekend away. The staff were very friendly, and helpful. We choose a king size room with jacuzzi. It wasnt inside the hotel, so if we wanted to use the pool or hot tub, we had to walk outside to get into the hotel. Not a big deal, but would have been a "good to know" type of thing in the description. The jacuzzi was nice, but didn't hold the water well, so while we were relaxing, you heard the water slowly draining out of the tub. We put plastic and a washcloth over the drain to help quiet the noise. Then it wouldnt drain unless I was holding down the drain lever. These issues were not horrible and I didnt put in a complaint because I was just glad to be away. The room was nice, I didn't hear neighbors, and the breakfast was okay. Glad to have a meal and not have to spend more money. Overall the hotel was nice and affordable. "

"Nice hotel, a bit on the ok side not anything special a bit expensive for the condition "

"Front desk is unorganized. Ive had trouble with check in and making adjustments to reservations. Front desk was not very helpful"

"Had a conference there. "

"Front desk and cleaning staff were very friendly."

"DO NOT STAY HERE! I needed a place to stay for my small business trip and I understand that you get what you pay for. First gentleman was nice but the tall man of Indian descent was rude at checkout when I asked for a receipt of my deposit going back on my card. I couldn’t understand his accent so he started yelling at me saying they don’t give receipts. My room was okay but there was hair in the shower and on the day of checkout there was a roach in the bathroom. They have two buildings which one is a long term stay that is very dirty and the outside of both buildings are in horrible condition. It wasn’t until I entered the second building that the hallway looked decent. The road that the motel is on looks like it’s on a closed street with many potholes that I passed it up on my first attempt. I should’ve listened to my gut and gone elsewhere but I was exhausted from a three hour drive plus an eight hour workday. Stay at your own risk. "

"Easy parking, friendly staff, and beautiful views of the water."

"Property is in rough shape"

"Sink leak, mild due smell in bathroom, slow drain in bathtub water backs up, WiFi didn’t work in my room not able to connect for work. Hotel Service did not try to correct the concerns "