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"We had a really good stay at this hotel, the breakfast was one of the best we've had, the best selection and very tasty. The evening meal was also beautiful, can't fault any of the food. Family room was large and huge bed, but disappointed in the lack of air conditioning and the shower quality. It was a bit disappointing hearing one of the waitresses at the breakfast entrance talk to the younger staff in a very rude manner. Bit of a chip on her shoulder as all the staff who we seen cleared the plates quickly and refreshed all the food in good time. Probably the best service I've seen at breakfast. Only other small gripe was the child's pool times, extremely restricted, so please check this if your going with children and have a busy schedule. We would certainly return to the hotel."

"Staff were very nice"

"Great hotel Enjoyed the pool and jacuzzi Lovely reasonably priced evening meal and a fab breakfast Toiletries fab 2 mins from theatre"

"Great comfortable stay with excellent staff "

"After two and a half weeks on the road Hart's was a breath of fresh air for my last night away from home. All the staff were great and the hotel is lovely. I especially enjoyed a quiet drink in the garden after dinner. Dinner and breakfast were great, expensive but, the quality of the food and the cooking justify's the cost. The only very minor issue is the lack of air conditioning in the room so it was on the warm side. However, I stayed during the tail end of a heat wave. I'm assuming that with normal UK temperatures everything would be OK. I would stay again without hesitation."

"We were met with a friendly staff member who gave us advice on how to navigate around the roadworks as it had taken us a while to find a way in due to road closures. The room was lovely, very clean, good amenities, nice big shower and comfy beds and pillows. We had a drink and food in the bar area which had a really nice atmosphere and the breakfast in the morning was well organised and very enjoyable. Overall, I would definitely stay here again and would recommend it. It was good value for money and we were able to leave our car in the car park whilst we visited the university. A lovely experience. "

"Lovely hotel, welcoming check in and friendly staff - room was fabulous although bathroom could have been a bit cleaner - food in the restaurant was lovely and breakfast was fresh and plentiful - would absolutely stay again!"

"All was good"

"Good location, and good rooms. What aren’t stand out was the staff, truly excellent customer service."