Best Western, Nuevo Mazatlan hotels

"My stay at Sunvivia resort and spa was absolutely amazing. Even though it’s now operating under a different name, everything about the hotel remains just as wonderful as when it was known as The INN. The staff is incredibly friendly and welcoming, and the amenities are very convenient. The bedrooms are beautiful, and upgrading to an ocean view was definitely worth every penny. From the parking attendants to the waitstaff, everyone went above and beyond to be helpful and kind. I truly appreciated the outstanding service and accommodations. I will definitely be returning thank you so much for such a great experience!"

"Pools were awful and on each of them there seemed to be something unpleasant floating in them. The “band” playing live music was unbearably loud to the point where our party couldn’t have a conversation. It went on for hours and hours daily. We could even hear it in our room with the door balcony door shut. The rooms very outdated, bed linen not always clean, bathroom could do with a new shower curtain. The plug sockets were so old that plugs would continuously fall out. Would never return. The staff were friendly and polite "

"Satisfied with my stay "

"Great staff! Buffet and bar not worth the all inclusive. Great location. Great pool. "

"It's showing age, not near what it was 20 years ago!"

"No están en muy buenas condiciones las instalaciones"

"Had a very good experience at the resort. Staff was very courteous. "

"Really comfortable and verry clean"

"This is a very nice hotel. The amenities are excellent. The staff is very helpful and friendly but the rooms themselves are outdated with tile floorr so you hear the people upstairs moving chairs. I could hear the people next door having sex. It's too bad because the hotel itself is very nice"