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Hotel Riu Palace Pacifico - Adults Only - All Inclusive

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Luxury
4.5 star property
9.2

Wonderful

Luxury all-inclusive property remodelled in 2023 and located near Bay of Banderas

You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body wrap or a manicure/pedicure at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Fitness classes are offered at the health club; other things to do include surfing/body boarding, snorkelling and volleyball. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.

Popular amenities

  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Riu Palace Pacifico - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Riu Palace Pacifico - Adults Only - All Inclusive located?

Nestled on the beach, this Nuevo Nayarit property is within 1 mi (2 km) of Bay of Banderas and Playa Bucerías. Nuevo Vallarta Beach is 1.5 mi (2.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2923 out of 4058 reviews
Rating 8 - Good. 719 out of 4058 reviews
Rating 6 - Okay. 257 out of 4058 reviews
Rating 4 - Poor. 80 out of 4058 reviews
Rating 2 - Terrible. 79 out of 4058 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Alejandra Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Incredible staff and delicious food. I loved the fact it has plenty of chairs at the pool. Great resort ! Staff was incredible friendly and very efficient.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the resort was great and a good variety of food choices.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Cara Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from staff, rooms, food, entertainment was wonderful!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good food, lots of pool spots
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best all inclusives I have been to!!!!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic resort all around. Very clean, staff was lovely. Amenities were all fantastic and the food was delicious!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ana Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iove this resort, food was delicious, staff very helpful, room super clean and spacious!! Gym has the necessary equipment, second time here and definitely will be back!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Candace Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate property, food is okay, beach is incredible. We did the elite and it was well worth it, even for just the cabana on the beach
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Harveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff and crew were all incredible. Lots of options for food and activities. Will go again!
View from our balcony! Gorgeous
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

barbara johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff very accommodating
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tanya Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was fantastic! The food was amazing, staff super friendly. Many visitors are repeat visitors, which says something about the resort. It’s kept very clean. Beaches are great.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this property. If you have the opportunity to stay here and do it. It was my first time in Puerto Vallarta, although I’ve been to Cancun Tulum. The staff was excellent. The food was great. The beverage options were excellent. Super clean facilities. And it’s lovely because it is adults only. At the palace, you can also use the pools and bars at the other two properties which are walkable and nearby.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

ioan john

Very easy from the airport and back
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Juvencio

Liked: Cleanliness, amenities
The breakfast buffet was awesome . Plenty of choices to select from and always the freshest . The staff went above and beyond to make our experience pleasant . We will definitely return for another vacation there 😊
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again. Loved this “adult only” resort, beautiful and well maintained. The food was amazingly delicious. We had the elite package, which means you can make dinner reservations also be able to go into their sections for elite only on the beach and one beautiful sophisticated looking bar.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifil oceanside location, clean and new looking amenities with friendly staff. The buffet selections were always top notch as welll as a great assortment of fresh fruit at every meal.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good air con
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything within the resort was very conveniently close to each other. From the quiet to the activity and bar pools to all the restaurants. The restaurant selection was varied, as was the selection within each buffet meal, and easy to get into. The entertainment/shows were quality and fun.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Clean, updated, and well run. Staff were great and
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A, resort for the aging population. Incredibly relaxed and amazing staff. We'll be back.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marc William Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing kind and friendly staff, great service. Impeccably clean pool and beach areas. The lobby and rooms were spacious and peaceful.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a private shuttle which was great.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Food was good service great. Bartenders don’t like pouring doubles and their singles were so so. Rooms were nice the grounds were impeccable
Stayed 4 nights in Apr 2026