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Reviews of House of Tonga

3 out of 5
House of Tonga
Cnr Taufa'ahau Rd & Alaivahamama'o Rd, Nuku'alofa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 60 reviews" "
Rating 8 - Good. 15 out of 60 reviews" "
Rating 6 - Okay. 1 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Atauloma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023
Response from Julie on 12 Jan,2024
Thank you for taking the time to review us. It means a great deal to us to know that we are meeting your needs.

10/10 Excellent

Sepuloni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying at this motel!
Stayed 1 night in Nov 2023
Response from Julie on 22 Dec,2023
Thank you for staying with us and for taking the time to review us it is important to us that you had a great stay.Malo Aupito

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was awesome. Rooms were spacious and clean. Favourite thing about my experience was the staff, they were so accomodating and helpful.
Stayed 5 nights in Oct 2023
Response from Julie on 18 Oct,2023
Malo e Lelei Ana Thank you for taking the time to provide us with your review, it means a great deal to us that you had a great stay and we shall pass on your compliments to our staff who are our greatest asset.Malo Aupito

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the staff. Very helpful and friendly.
Stayed 2 nights in Oct 2023
Response from Julie on 18 Oct,2023
Malo e Lelei WinstonIt was our pleasure to have you stay with us, and we are happy that you enjoyed your time with us. Thank you for your review. It is greatly appreciated.Malo Aupito

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When looking for a property we took a chance on a new hotel that was about 1/2 mile from downtown Nukualofa. We were so happy to be outside of the traffic and noise. They had a MARVELOUS STAFF, BEAUTIFUL DAILY BREAKFAST AND 24 HOUR SECURITY. We stayed for 21 days and would stay again. Thank you House of Tonga for making our trip memorable!!!!
Stayed 3 nights in Jul 2023
Response from Julie on 5 Aug,2023
Malo e lelei RebeccaWe thank you sincerely for your great review. It is always great to hear that our guests enjoyed staying with us and we love letting our staff know too. It was a pleasure having you and Tom stay with us and we hope to see you in the Kingdom again. Malo aupito and Ofa atu

10/10 Excellent

Tatiana

Stayed 2 nights in Jul 2023
Response from Julie on 31 Jul,2023
Malo e lelei TatianaThank you for the great review. We really appreciate you doing this. We hope to see you again.Malo aupito (Thank you)

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful and carried my bag up stairs, which I appreciated
Stayed 1 night in Jul 2023
Response from Julie on 31 Jul,2023
Malo e lelei JudithWe are grateful for your review. We love to hear what makes our guests happy.Malo aupito (Thank you)

8/10 Good

Cristina, Mernda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay very clean. Great variety with morning breakfast everyday and has bus stop right across the road available to get to city centre. Not many food options close by and can be noisy on the main road.
Stayed 5 nights in May 2023
Response from Suli on 11 Jul,2023
Hello CristinaThank you for taking the time to place a review, we appreciate your views as this allows us to improve our services to our guests. Unfortunately since Covid and the eruption, many of the food businesses have struggled to reopen, we are hoping with time this will change. Malo Aupito

8/10 Good

Cristina, Mernda

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a great place to stay. The room was very spacious, glad to have hot water. Pretty clean except for some cockroaches here and there which is expected due to humidity and mostly affected the bathroom area at night (coming up through drains). Aircon works great. Bus is just across the road. Great free breakfast and variety. It can be noisy as it’s on the corner of the main road but didn’t bother us that much. Not many food choices close by. Was very clean and had great staff as well. Very accomodating for early check in if available
Stayed 4 nights in Jun 2023
Response from Suli on 11 Jul,2023
Malo e Lelei CristinaThank you for letting us know about the bathroom bugs, and for understanding that the situation is to do with our climate also. We do have a regular spraying program for this and shall immediately action our staff to do more to eliminate this as much as possible.We thank you for staying with us.Malo Aupito

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 2 nights in May 2023
Response from Julie on 28 May,2023
Thank you Chris we appreciate you taking the time to review us and always great to receive good feedback.Malo

8/10 Good

Namoe S.

Travelled with family
Liked: Amenities, property conditions & facilities
Clean, Comfortable We would stay again when in Tonga. Some difficulty in locking the door at night. Staff showed how to do it.
Stayed 2 nights in Apr 2023
Response from Julie on 26 Apr,2023
Malo aupito Namoe for the review we appreciate you taking the time to do this. Malo

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service
The staff are wonderful and the hotel is clean. Great breakfast each morning. it’s a long hot walk from the town centre and no pool.
Response from Julie on 26 Apr,2023
Malo Aupito Sarah for taking the time to review us. We are happy to hear that you enjoyed your stay with us.Malo

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t normally write reviews but thought I would for House of Tonga as we loved our stay here. We stayed for 6 nights, arriving late at night which was not an issue at all, we were greeted at reception and everything was organised and easy. The staff were lovely, very friendly. Clean bright modern rooms serviced daily. Nice breakfast supplied downstairs in dining area. One minor thing we think could be added would be a tv only as one full day was lightning and thunderstorms which resulted in us staying at the hotel all day. We would stay again. Thank you to all the staff at House of Tonga :)
Stayed 6 nights in Mar 2023
Response from Julie on 1 Apr,2023
Malo e Lelei SonyaThank you for taking the time to review us it is gratefully appreciated as this gives us the opportunity to understand our guests needs and improve our services. We certainly note the request for tv's in the rooms.We are so happy to hear that you enjoyed your stay.Malo Aupito

2/10 Terrible

Roxanne

Disliked: Amenities
Booked for three people, was only 2x towels etc. Mold throughout the bathroom. When we arrived there was no tea and coffee and there was 2x dirty cups that had been used already on the bench.
Stayed 1 night in Mar 2023
Response from Julie on 31 Mar,2023
Malo e Lelei Roxanne we are sorry that you did not enjoy your stay with us and we can only apologise.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at House of Tonga were so lovely. The room was spacious and comfortable and I will happily stay there again when I next visit.
Stayed 4 nights in Mar 2023
Response from Julie on 20 Mar,2023
Thank you for your wonderful review Kelly. We are glad that we made your stay an enjoyable one and hope to see you again,Malo Aupito

10/10 Excellent

Sharon, Castro Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe property. Able to accommodate my late night arrival. No fuss, self-serve breakfast. Hotel arranged airport transfers which were easy and reliable.
Stayed 1 night in Feb 2023
Response from Julie on 24 Feb,2023
Malo e Lelei SharonThank you greatly for the review we are so happy that you enjoyed your stay with us. Malo Aupito

6/10 Okay

Grace

Travelled with partner
Liked: Staff & service
The closest decent cafe (Friend’s Cafe) is 20mins walk from House of Tonga. It could be challenging when the weather was extreme (super hot/humid, or during pouring rain,) to get around on-foot. The room comes with an A/C unit, which is essential. Owner Julie and local staffs were kind and helpful. A decent place to stay when visiting Tonga with a budget.
Response from Julie on 5 Feb,2023
Malo e Lelei GraceThank you for taking the time to review our hotel we do appreciate your comments.

10/10 Excellent

Ana Seini

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2022

10/10 Excellent

Sally, Brunswick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and pleasant place to stay, with friendly, helpful staff and a nice breakfast. Its a 20 min walk to restaurants in town, but the House of Tonga can call you an excellent, reliable taxi driver for transfers. Looking forward to my next stay!
Stayed 5 nights in Oct 2022
Response from Julie Fonua on 19 Oct,2022
Malo Aupito Sally for the great review. It was our pleasure to have you stay with us and hope we can be of service again in the future.

10/10 Excellent

Nasili, Auckland

Stayed 2 nights in Oct 2022

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, people very friendly, helpful and the room was great.
Stayed 3 nights in Sep 2022
Response from Julie Fonua on 15 Sept,2022
Malo aupito Antony for the great review we really appreciate you taking the time to do this. We do like to hear from our guests how we are performing. Thank you.

10/10 Excellent

ERANO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Amazing
Stayed 3 nights in Mar 2020
Response from Julie on 21 Apr,2020
Malo Erano for the great review we really appreciate you taking the time to do this. Hope you and your family are keeping safe. Malo Aupito

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always clean whenever I got back. Staff was very friendly.
Stayed 2 nights in Dec 2019
Response from Julie on 3 Jan,2020
Malo e Lelei Thank you for taking the time to post a review we do appreciate this. Malo House of Tonga Hotel Reservations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Julie on 13 Oct,2019
Thank you for taking the time to review us your input is very important to us and our future guests. Malo Aupito

10/10 Excellent

Sarah, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The rooms look newly renovated with nice open room, large bathroom and new and clean furniture. The room, floors, linens/towels and bathroom were extremely clean when I checked in and the daily housekeeping kept things tidy and refreshed during my 5 night stay. It's about a 30 minute walk to most restaurants but a small taxi fare. The reception is open late 5 nights a week and was always helpful in recommending food, calling taxis, organizing transportation for Sunday, etc.. The hotel is located on a busy roundabout intersection, but it quiets down by 10pm and is super quiet until around 7 the next day, this may bother you if you're super sensitive to sleeping in complete silence.. but I was able to sleep with the windows open to get some breeze and fresh air each night. Overall it was a great stay, highly recommend for your Tonga accommodation.
Stayed 5 nights in Oct 2019
Response from Julie on 10 Oct,2019
Malo Aupito Sarah we are so pleased to hear that you enjoyed your stay with us and that you were happy with the room and that our staff met your needs so well. Thank you for the great review we really appreciate you taking the time to do this. Ofa atu until next time

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean room. Location is on a busy intersection , however it was quiet at night.
Stayed 2 nights in Sep 2019
Response from Julie on 26 Sept,2019
Thank you for your review.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat place to rest between flights.
Lots of room. Very clean.
Stayed 3 nights in Sep 2019
Response from Julie on 26 Sept,2019
Thank you for your review.

10/10 Excellent

MexiCoco, San Diego, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They had great restaurant recommendations and planned airport transfers and whale watching tours for me. The room was modern, spacious, clean and featured a mini-bar. The main part of town is a 15-minute walk.
Stayed 5 nights in Sep 2019
Response from Julie on 24 Sept,2019
Malo Aupito Ms Coco We do appreciate you taking the time to review us as this is so important to us. Hearing that you had a great stay makes us happy too. We will be sharing this with our staff. Hope to see you in the Kingdom again. Warmest regards House of Tonga

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will see you again
We loved our stay at House of Tonga and would happily book them again. Everything about our stay was lovely; the room was spacious, clean and comfortable, and the staff were wonderful and friendly . We were very happy with the private parking, free internet and continental breakfast. They even provide a list of places to eat (with operating hours) for Sundays which was much appreciated. Malo aupito House of Tonga.
Stayed 4 nights in Sep 2019
Response from Julie on 22 Sept,2019
Thank you, Christina, for the great review we do appreciate you taking the time to do this and are so happy to hear that your family enjoyed your stay with us. Malo Aupito House of Tonga

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room with couch. A 20 minute walk to the market or 40 minute walk to the ferry. Very friendly and helpful staff who can make bookings and recommendations. Main downside is that the walls very thin so can hear the next door neighbours quite clearly.
Stayed 7 nights in Aug 2019
Response from Julie on 24 Aug,2019
Thank you for taking the time to review us we really appreciate it.

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, friendly and very helpful. From the airport pick up to the arrival at reception was such a great experience, especially when it was our first time in Tonga. I would highly recommend this hotel. It’s was very clean with a high standard. The breakfast was just beautiful. They nights were very quiet, no traffic noise interruptions. I loved this place and I will definitely stay over and over again.
Stayed 4 nights in Aug 2019
Response from Julie on 12 Aug,2019
Malo e Lelei Liane thank you for the great review it is important to us to know that you had a great stay and we too look forward to your return to the Kingdom. Malo Aupito House of Tonga

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, friendliness, best place in Tonga so please stay at the House of Tonga.
Stayed 9 nights in Jul 2019
Response from Manager on 21 Jul,2019
Thank you for your review we are so glad to hear you enjoyed your stay and that you are recommending us this is truly appreciated. Malo Aupito

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with the house of Tonga for a 2 week period!
Stayed 10 nights in Jun 2019
Response from Management on 24 Jun,2019
Thank you for the great review, we do appreciate your time to let others know how we do. Malo Aupito

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience: Friendly, Safe, Very Clean
Outstanding! I'm a medical student doing a 3-week rotation at Vaiola Hospital. When I was booking a hotel, my major concerns were safety, fast internet, and location. House of Tonga exceeded every expectation and more. -Safety: The rooms are well secured. There are two stairways that lead to the rooms. One stairwell is locked at night. The other stairway passes right by the owners' windows and I've seen the owners look out their window to see who's coming up the steps. The hotel is next to a church and so it's nice and quiet. They also gave us a safe to use. -The internet is great. I was able to stream the videos I needed to watch for school. This is a plus considering other hotels either have slow internet or charge for it. -Location: A quick drive to the hospital (10min with traffic) and also very close to downtown. -Miscellaneous: -The staff here are incredibly friendly! Workers at the front desk are always smiling and more than willing to help answer any questions. The women who clean our rooms are also very kind and helpful. The owners are very nice and always helpful. -This hotel is so clean! Our room and bathroom are scrubbed daily. The floors are always swept and mopped. There's also a laundry service that is reasonably priced -They provided an iron and a really good hair dryer. Air con cools down the room quickly. -Breakfast is fruit, cereal, breads, tea, coffee which kept me full until lunch We will definitely be staying here again!
Stayed 14 nights in Jun 2019
Response from Julie on 24 Jun,2019
Thank you for such a wonderful review, we will make sure our staff know how much you appreciated them. You were great guests and it was a pleasure to have you staying with us. Safe travels Malo Aupito

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Spacious and clean rooms. Good location.
Stayed 11 nights in May 2019
Response from Julz on 19 May,2019
Thank you for your review your thoughts are important to us to ensure we provide the best service. Malo Aupito

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No television, poor breakfast, milk in fridge was "solid" have not been refreshed fo weeks
Stayed 2 nights in May 2019
Response from Julie on 15 May,2019
We are sorry and apologise for your unsatisfactory stay with us and that we did not meet your expectations and certainly will be talking to our staff about the milk which should never have occurred. Thank you for your review as this helps us to improve our service.

8/10 Good

Verified traveller

Stayed 8 nights in Apr 2019
Response from Julie on 24 Apr,2019
Malo Aupito for taking the time to review us we really appreciate your feedback. Malo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was So clean, and was just so comfortable to stay in.
Stayed 1 night in Jan 2019
Response from Reservations on 6 Jan,2019
Malo Aupito (Thank you) We are happy to hear that your stay was to your liking and thank you for taking the time to review us and we hope to be able to host you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Modern rooms, with great air con and excellent WIFI. I will recommend it to all my family and friends.
Stayed 7 nights in Dec 2018
Response from Reservations on 6 Jan,2019
Malo Aupito (thank you) for taking the time to review our hotel and we are glad that you enjoyed your stay with us and are happy to pass on your experience to your family and friends as this is the best form of compliment any business could hope for. Ofa Atu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here when I come to Tonga. It exceeds all other properties on the island. No amenities needed, just a nice, clean, spacious room. Love, love, love it here.
Stayed 1 night in Dec 2018
Response from Julie on 3 Jan,2019
Malo Aupito We appreciate you taking the time to review us and for sharing your experience with others. We are so happy to hear that you enjoyed your stay, thank you.

8/10 Good

Ange, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, staff friendly, close to a couple of restaurants. Breakfast good
Stayed 1 night in Oct 2018
Response from Julie on 31 Oct,2018
Malo e Lelei Ange thank you for taking the time to place a review we really do appreciate this. We are happy to hear that you liked staying with us and hope you will return again to the Kingdom. Malo Aupito

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel in Tonga
The hotel is modern and had all the usual amenities including free WiFi. Lovely big room and comfy bed and couch. The only issue was the paper thin walls so we could hear the people in the next room talking plus had the noise of the water running and shower going. There was a cafe on site and a grocery store across the road or you could walk into town which took about 15 minutes.
Stayed 1 night in Oct 2018
Response from Julie on 20 Oct,2018
Malo Wendy thank you for taking the time to review our hotel we do appreciate this. We are currently looking into ways to improve the sound issue. Malo Aupito

10/10 Excellent

Faite, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved their room and location! Super clean! Service was awesome! Will keep coming back!
Stayed 1 night in Sep 2018
Response from House of Tonga Reservations on 30 Sept,2018
Malo Aupito for the great review

10/10 Excellent

Geoff, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, friendly, comfortable hotel in town
Friendly, welcoming, resident owners. Hotel is on probably the busiest road junction in Tonga but not too noisy, and only ten minutes walk to town centre restaurants/market. Across the road are two supermarkets and a passable, cheap Chinese restaurant. HoT also has a great Island guide (Gene) on tap who gives residents discounted tours. Breakfast included too - cereal, toast, fruit.
Stayed 4 nights in Jul 2018
Response from House of Tonga on 10 Aug,2018
Malo Aupito Geoff for taking the time to review us it is important to us to have your feedback and will take on board your comment about the hair dryers. Very glad to hear that Gene took good care of you, he has a great knowledge and passionate for the Kingdom. Malo and take care.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room
The room is very clean and we had a good night sleep due to the quietness of the place. Hot water shower too.
Stayed 1 night in Jun 2018
Response from House of Tonga on 14 Jun,2018
Malo Aupito for the great review we are so pleased you enjoyed you stay. Staff at House of Tonga

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great saty
A good hotel for family or couples. Very clean, neat and comfortable. Loved the air conditioning and the new facilities. The owner / operators were great and nothing was too difficult for them.
Response from Julie on 7 May,2018
Malo Yuan it was a pleasure having you stay with us and we are happy to hear you enjoyed you stay. Malo Aupito.

10/10 Excellent

Tupa'i Bruno, Samoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Tonga
I would 100% recommend this great and super friendly place to anyone! Will definitely stay again on my next trip! Tonga is Tonga, a completely different and wonderful place.......it's culture still intact and FOOD, wow, some great places to eat in the Kingdom! Try Marco's Pizza in town centre....fantastic and even with live band....Alofa tele atu!! Happy travels to all....Tupa'i Bruno
Stayed 2 nights in Apr 2018
Response from House of Tonga on 22 Apr,2018
Hi Bruno, Malo for taking the time to do this review we really appreciate the feedback and we are glad to hear that you had a great stay. Thank you for the comments about the driveway, we shall review this and the TV's are on the list of areas to work on. Malo Aupito

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, Clean and Friendly
We loved our stay, room had all facilities we could wish for, was very clean and tidy. The location is a little way from the main part of town. But although we had a car we walked to town for dinner. Staff were lovely and had very good English, so communication was easy. Would definitely stay again and could recommend for families as well as couples and individual guests. Very good value. Wifi was poor but this is typical in Tonga.
Response from House of Tonga on 27 Feb,2018
Hello Angela Thank you for your review we really appreciate you taking the time to do this. We are so happy to hear your stay was a good one. We agree the Wifi can be very poor at times in Tonga and we are continually looking at ways to improve this. Malo

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern and spacious bedroom + ensuite, lovely breakfast, friendly and attentive staff.
Stayed 1 night in Jul 2017
Response from Julie on 28 Aug,2017
Hello Sian Thank you for your review we really do appreciate you taking the time to do this. We are so pleased that you enjoyed your time with us. Malo House of Tonga Staff