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Radisson Hotel, Astana

5.0 star property
Riverwalk hotel with full-service spa and fitness centre

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Photo gallery for Radisson Hotel, Astana

Indoor wedding
Creator video
Lobby
Indoor pool
Exterior
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • Gym
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

In-room safe, desk, blackout curtains, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Bidet
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Bidet
  • 36.67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

In-room safe, desk, blackout curtains, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Bidet
  • 28.82 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Ceiling fan
Bidet
  • 27.2 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
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About the area

Map
Sary Arka 4, Astana, 010000

What's nearby

  • Mega Astana Shopping Centre - 2 min drive - 2.0 km
  • Khan Shatyr - 4 min drive - 3.5 km
  • Bayterek Tower - 5 min drive - 5.0 km
  • The US Embassy and the Consulate in Kazakhstan - 8 min drive - 6.9 km
  • Astana Arena - 8 min drive - 7.7 km

Getting around

  • Astana Railway Station - 14 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

Restaurants

  • ‪Fuller’s - ‬12 min walk
  • ‪Segafredo Zanetti Espresso - ‬3 min walk
  • ‪Uno - ‬5 min walk
  • ‪RBG Restaurant at Park Inn by Radisson Astana - ‬3 min walk
  • ‪Zebra Coffee - ‬10 min walk

About this property

Radisson Hotel, Astana

Luxury family-friendly hotel located in Saryarka District
Take advantage of a poolside bar, shopping on-site and a coffee shop/cafe at Radisson Hotel, Astana. Indulge in a manicure/pedicure, a facial and a body treatment at Four Suns, the on-site spa. The on-site international cuisine restaurant, Capri, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, luggage storage and multilingual staff
  • Massage treatment rooms, free newspapers and a banquet hall
Room features
All 181 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Childcare services and free infant beds
  • Bidets, free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Fridges, coffee/tea makers and ceiling fans

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 7,920 to 7,920 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Capri
  • Cigar Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • On the riverwalk

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 11200.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 7920 to 7920 for adults and KZT 0 to 7920 for children
  • Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 11200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms

Property is also known as

Astana Radisson Hotel
Radisson Astana
Radisson Hotel Astana
Astana Radisson
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Radisson Hotel Astana Nur-Sultan
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Radisson Hotel Astana
Radisson Astana
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Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
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Frequently asked questions

Does Radisson Hotel, Astana have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Radisson Hotel, Astana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Radisson Hotel, Astana?

This hotel doesn't offer parking.

What time is check-in at Radisson Hotel, Astana?

Check-in begins at 2 PM.

What time is check-out at Radisson Hotel, Astana?

Checkout is at noon.

Does Radisson Hotel, Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 8000 per vehicle applies.

Where is Radisson Hotel, Astana located?

This family-friendly Astana hotel is located on the riverwalk, within a 15-minute walk of Kazhimukan Munaitpasov Stadium, Gorky Russian Drama Theatre and Kenesary Khan Monument. Ailand Ferris Wheel and Ailand are also within 1 mile (2 km).

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Radisson Hotel, Astana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 49 reviews
Rating 8 - Good. 22 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

??????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice place to stay
Stayed 3 nights in Nov 2022

10/10 Excellent

REMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Stayed for the new year eve, The room was splendid, staff really friendly and speaking English well. I will definitely stay here again. Thank you
Stayed 1 night in Dec 2023

2/10 Terrible

Evgeny

3 adult men were suggested to sleep in one King bed!!! Wow! We were really shocked how unfriendly the check in progress can be!!! The manager at the reception told us that they are lack of twin rooms. We were suggested to use one King bed for three of us!!!!)) Can you really imagine this?!))) By the way, we are are 3 adult men, we are very friendly but we're not eager to sleep all together. I'd like to remind that we payed the room for 3 adults and requested a twin bed and an extra bed.
Stayed 1 night in May 2024

6/10 Okay

Woojin

So so
Stayed 2 nights in Oct 2024

10/10 Excellent

Jakob

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Woojin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Astana
Stayed 2 nights in Aug 2024

10/10 Excellent

muhammed talha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful helpful stuff! Thank you guys so very much!
Stayed 2 nights in Jun 2024

10/10 Excellent

SEUNGHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Reginaldo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel many unexcuseable fails

It is increadeable a 5star hotel and you have to carry your luggage in front of guys that looks should doing this. Also the full paid stay wasn't at system... sad by using Hotels.com
Stayed 2 nights in Jun 2022

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

So-so

Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kopumā, ļoti laba viesnīca. Smuki un tīri. Brokastis lieliskas! Man tik patrāpījās numuriņš ar dīvainu smaržu, bet bij ok. Skaņas izolācija laba, kaimiņus nedzirdēju.
Stayed 7 nights in Oct 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort

A/c doesn't work but great room service

Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Stayed 4 nights in Jun 2020

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Joonhwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실에 창문이 강쪽이 아니라 아쉬웠지만 객실이 강 쪽이면 뷰가 매우 예쁠것 같음 객실 꺠끗하고 운동시설과 수영장을 이용할수 있는 점이 정말 좋았음
Stayed 2 nights in Oct 2019

8/10 Good

Alvaro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 12 nights in Sep 2019

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel mit sehr gutem Service

Gutes Hotel mit sehr gutem Service; im Umkreis gibt es einige gute Restaurants und eine tolle Segafredo Cafe Bar;
Stayed 2 nights in Aug 2019

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay at Radisson Astana

Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
it was great but do not tell me what to write when i am doing a voluntary survey
Stayed 1 night in Feb 2019

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Jan 2019