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Reviews of Misthill Rest

3.5 out of 5
Misthill Rest
Block 27, Katumana, Nuwara Eliya, CP

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after climbing Adam’s Peak and it was perfect for the rest and sleep that was needed. The property was clean, including the room which had a big, comfy bed and hot water. No ac needed as it got chilly in the evening, there was a warm duvet. Staff were extremely nice and friendly, making sure we were well attended do. Food was excellent - we asked to meet with the chef so we could thank him personally as it was that good. All food was cooked fresh. We left early the next day and they provided us with a packed breakfast to take with us.
Stayed 1 night in Jan 2020
Response from Nus on 31 Jan,2020
Thanking you for your valued feedback.

10/10 Excellent

Ice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service both check-in and check-out friendly staff and owner. The room was clean and the bathroom is convenient and big. The room view is very nice.
Stayed 1 night in Dec 2019
Response from nus on 31 Dec,2019
I am acknowledging you for your valuable feedback and thanking you.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The picture is very misleading. After paying twice the advertised price for one additional bed we were placed in a ground floor room next to the check in desk and public dining area. It was a noisy location with the staff being the principle authors of the chatter which kept us up. There is absolutely no grounds or public spaces and the view is nothing. Finally, getting there is a real distance, very out of the way, and it is basically part of a construction site where many new buildings are going up. Getting to the actual property was time consuming as our driver had to wait for large trucks hauling dirt and other things to the building beng constructed.
Stayed 1 night in Aug 2019
Response from Misthill Management on 29 Aug,2019
Dear Guest, We sincerely apologise for the negative experience you had in our hotel during your stay, and understand that no matter what we say now is not going reverse your first hand experience. However you mention we over charged you twice over the price advertised. our records indicate you were charged the exact rate you booked for on Expedia. We once again apologize for the disappointing experience you had with us. Your feedback is valuable and we will address the concerns so we an improve our service. Thank you

10/10 Excellent

Mahmood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view Kind & great hospitalty from crew Enjoy the staying
Stayed 2 nights in Jul 2019
Response from HermesNest on 27 Jul,2019
Thank you for your kind feedback. Looking forward to hosting you again.

10/10 Excellent

Anjana, Illinois, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff took time and effort to ensure our stay was perfect. They were attentive and helpful.
Stayed 1 night in Jan 2019
Response from Shabney on 6 Mar,2019
Thank you for your valuable feedback. Glad you enjoyed your stay with us and hope you will be back whenever you visit Sri Lanka again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr höfliche und nette Angestellte, die uns bei unseren Anliegen immer gut weitergeholfen haben. Das Hotel war für den Tuk-Tuk Fahrer etwas schwierig zu finden, da es in einer neu entstehenden Siedlung etwas außerhalb der Stadt liegt.
Stayed 2 nights in Aug 2019
Response from SI on 24 Sept,2019
Thank you for your valuable feedback. Please visit us again when in Sri Lanka.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly built house in the mountains of Nuwara Eliya
We’ve had a great time at Misthill Rest. The host is really nice and gave us great tips for transportation. The breakfast was very good. The house itself is newly built and very comfortable. We would come back to this accommodation!
Stayed 2 nights in Jul 2019
Response from HermesNest on 27 Jul,2019
Thank you for your kind words. Looking forward to hosting you again. Rgds

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piccolo hotel molto tranquillo, un po' fuori dal centro di Nuwara Eliya, in una splendida posizione panoramica. Camera accogliente e molto ben arredata. Personale gentilissimo. Hanno assegnato una bella camera gratuita al nostro driver e gli hanno offerto la cena. La nostra cena era buona, ma non di cucina tradizionale srilankese. Buona la colazione.
Stayed 1 night in Feb 2019
Response from NF on 9 Apr,2019
I'm acknowledging you for your review and hope you had a memorable stay. hope to see you again at the hotel. thanking you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles neu
Das Hotel ist ganz neu und liegt etwas außerhalb von Nuwara Eliya. Zimmer und Bad waren groß. Alles nagelneu. Die Betten sind sehr bequem und die Decken warm und kuschelig. Wir wurden mit Tee und Ingwerkeksen empfangen. Das Essen war sehr gut, das Personal sehr nett und zuvorkommend. Wir haben uns sehr wohlgefühlt.
Stayed 1 night in Nov 2018
Response from Shabney on 8 Mar,2019
Vielen Dank für Ihr wertvolles Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Bitte besuchen Sie uns immer wieder, wenn Sie Sri Lanka besuchen.