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"Check in was easy. The girl at the desk gave us a king sized bed looking at the parking lot. I then went back to the desk and asked the women, who just started the new shift if i could have a king sized bed overlooking the canel. She said she would check to see if there were any other king size room available. She was very accommodating and found a room on the 4 th floor with the same king sized bed and we were very happy with the change. Room was very clean and spacious. Beautiful bathroom. Thank you...........Dee H "

"Everything was great. Just very bummed that tbe bar was closed.we planned to get a bite and drink after a function we went to lime we did the year before. So we did have to drive"

"Great location."

"Grounds and condo are meticulously taken care of "

"The room was clean and spacious, the bed was so comfortable and the staff is so friendly and kind"

"Room was clean. Staff was friendly "

"Heat wasn’t working even after switching rooms but other than that it was a great stay."

"Everything was great! There are 2 things that would greatly improve The Franklin Hitel experience.The front door was broken and you could not enter through it. Side door code was used. Second, there should be flatware in the kitchen as many guests heat food in the microwave. Many thanks for a most enjoyable stay!"

"The best staff abd it was clean and beautiful "