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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property
Hotel in Hayward with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

1 bedroom, desk, laptop workspace, blackout curtains
Lobby sitting area
Restaurant
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included
The current price is S$167
includes taxes & fees
8 Jul - 9 Jul

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Sofa bed - king
Blackout curtains
Hydromassage showerhead
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, Multiple Beds, Mobility Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room

1 bedroom, desk, laptop workspace, blackout curtains

Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
25640 Mission Boulevard, Hayward, CA, 94542

What's nearby

  • California State University East Bay - 10 min walk - 0.9 km
  • Southland Mall - 3 min drive - 3.6 km
  • Hayward City Hall - 4 min drive - 2.9 km
  • Chabot College - 4 min drive - 4.0 km
  • Oakland Zoo - 14 min drive - 15.6 km

Getting around

  • South Hayward Station - 4 min drive
  • Fremont Station - 14 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪El Pollo Loco - ‬2 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotel near the airport
At Holiday Inn Express & Suites Hayward - Castro Valley by IHG, you can look forward to a free breakfast buffet, laundry facilities and a gym. In addition to a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • A 24-hour front desk, a banquet hall and luggage storage
  • Smoke-free property and coffee/tea in reception
Room features
All 85 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with hydromassage showers and baths or showers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 28 2025 to August 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Frequently asked questions

Does Holiday Inn Express & Suites Hayward - Castro Valley by IHG have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from May 28 2025 until August 15 2025 (dates subject to change).

How much does it cost to stay at Holiday Inn Express & Suites Hayward - Castro Valley by IHG?

As of 14 Jun, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Hayward - Castro Valley by IHG on 8 Jul, 2025 start from S$166.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Hayward - Castro Valley by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express & Suites Hayward - Castro Valley by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Hayward - Castro Valley by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express & Suites Hayward - Castro Valley by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Hayward - Castro Valley by IHG located?

Situated near the airport, this hotel is within 2 miles (3 km) of California State University East Bay, Alex Giualini Plaza Park and Hayward City Hall. Cinemark Century at Hayward and Hayward Japanese Gardens are also within 3 miles (5 km).

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Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

J Refugio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Deidre

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and customer service was wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Deidre

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jun 2025

8/10 Good

Xtian

Liked: Cleanliness, amenities
Room is nice and the staffs are accommodating. Breakfast is ok. My dad said coffee was over diluted
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryll

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very new and a wonderful addition to the city of Hayward
Stayed 3 nights in Apr 2025

10/10 Excellent

Ma De La Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room was spotless.
Stayed 1 night in Mar 2025

8/10 Good

Lita

Good
Stayed 1 night in May 2025

8/10 Good

Tony

Under repairs
Stayed 2 nights in May 2025

8/10 Good

Susi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice, but I couldn't get the Wi-Fi on my phone. The breakfast was terrific, much more than we expected!
Stayed 1 night in Apr 2025

4/10 Poor

Chelsea

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was super clean and customer service was great but I can’t get my incidental fee back after I cleaned the room
Stayed 2 nights in Apr 2025

6/10 Okay

VINAY

Liked: Cleanliness, staff & service
Everything was fine I stayed 1 night in Hayward holiday inn and 1 night in Sanfrancisco close to airport holiday inn and both places they told me you will get your security deposit within 3 business days and it’s 2 weeks still I didn’t got my security deposit back
Stayed 1 night in May 2025

4/10 Poor

Samuel

Disliked: Staff & service
Check in staff was rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to amenities. Staff is very kind and hardworking. It is a new property so it’s clean and new. The swimming pool was closed as it’s not ready yet. Breakfast was great but get in earlier as it gets busy. Parking is free on site. The first night on the 2nd floor, was very loud due to other guests- we didn’t complain but could’ve. Second night we moved on the 4th floor and was quiet.
Stayed 1 night in Apr 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didnt have a room even though i bought prior to showing up. They also decidsd to just put me in a roo. That they cleaned last minute instead of juet giving me my refund.
Stayed 1 night in Apr 2025

10/10 Excellent

Ikeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. It’s the first week it open. The staff was extremely kind especially Heather and Evelyn. I want to thank them both for their outstanding customer service. The rooms are spacious beds are very comfortable. The shower was nice. Bathroom was huge and it also comes with a complementary breakfast buffet from 6 AM to 10 AM. I would recommend others to look at this hotel and I will book there in the future as well for a nice getaway. That’s how comfortable I was being at this Holiday Inn in Hayward.
Stayed 2 nights in Mar 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Clearly opened before really being ready. Still under construction, ringing bell to enter building to check in/no answer for 5 minutes. Another guest finally let me in, no one at front desk. Ring bell at desk, finally someone emerges. Complain about no answer to bell, dismissed like it never happened. Listen to other guest complain about room with no shower curtain, he was given one to hang himself. i booked a King bed room at extra price, get to room it is two twins, went to change room and got “the system is down”/could not help me, referred me back to Expedia at 11pm. Awful, and frankly unacceptable.
Stayed 1 night in Apr 2025

8/10 Good

Armando

To: Manager, Holiday Inn Express – Hayward/Castro Valley CC: IHG Customer Care Subject: Formal Complaint Regarding Unprofessional and Disruptive Conduct Dear Manager, I am writing to formally express my deep dissatisfaction and disappointment with the way your staff handled my reservation at the Holiday Inn Express in Hayward/Castro Valley. I had a confirmed reservation through Expedia, made well in advance, and yet upon arrival or follow-up, I was informed that my booking had been canceled without notice or consent. The explanation given—that you “closed online bookings hours ago”—was completely unacceptable and irrelevant. The reservation was valid at the time it was made. This behavior reflects an alarming lack of professionalism and responsibility from your team. As a paying guest with a confirmed reservation, I expected to be treated with respect, courtesy, and basic hospitality—none of which were present in this interaction. As a result of your staff’s actions: • I was left stranded without accommodations. • I had to scramble to find a last-minute hotel at a much higher price. • I experienced significant stress, frustration, and discomfort. There was no apology, no help offered, and no ownership of the mistake. This is completely unacceptable from an IHG-branded hotel, and it has made me reconsider trusting Holiday Inn Express in the future. I am demanding the following: A written apology from your management. An internal review of how this was allowed t
Stayed 1 night in May 2025

6/10 Okay

Jerrald

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was great, however this property is still not finished.My husband and I went to our room and saw linen outside of multiple rooms , which was fine. After it’s picked up, it should be vacuumed right then because fuzz was everywhere and it wasn’t until the 2nd night at 9pm we heard staff in the hallway vacuuming. Back to when we first walked in the room hair was all on the bathroom floor, so we told someone that was across the hall cleaning and she came with a vacuum and start vacuuming the bathroom floor. She was nice about it , but it was still hair on the floor and in the shower. We noticed the next day someone had been in our room, but the only thing they did was give us fresh towels. They did not take the trash out , nor did they make the bed. The next day, we saw housekeeping across the hall , but this lady barely understood English. We told her that we needed towels and she gave us some, she took our old ones , but she didn’t give us the towel that goes on the floor, nor hand towels. My husband went down stairs to eat breakfast, but the pancake machine was broke. We chose this hotel because we read that it was brand new, but the cleanliness wasn’t there. I forgot about when we first got there, the sheets on the bed was wrinkled and not tight like they should be. It should be more training on making the bed , cleaning the floors, and folding towels. Also in the lobby, there was towels piled up on the couch that I guess the front desk workers had to fold.
Stayed 3 nights in Apr 2025

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible serv....no blankets, ( they will not bring it in to the room ..you will have to go to the lobby to get it)no services , no rooms even if you have the reservation. Supervisor has no customer service skills
Stayed 1 night in Jun 2025

10/10 Excellent

Deidre

Liked: Amenities
The rooms were had lots of space. Breakfast was great lot more choices than other Hotel that serve breakfast. The biscuits and gravy was ten. In door pool. But up and running yet. Its still newly being renovated..
Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
I loved that it was close to Eastbay university for my daughter's graduation.
Stayed 1 night in May 2025

10/10 Excellent

Lyle

Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great at this property. Staff were accommodating and kind. The room was clean and comfortable. The amenities were perfect. Free parking,wifi, and breakfast were a bonus. Plenty of food options within walking distance. Overall a great place to stay.
Stayed 1 night in May 2025

8/10 Good

Zaid

Stayed 1 night in May 2025