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Reviews of International Casa

2 out of 5
International Casa
5714-5720 International Blvd., Oakland, CA

Reviews

2.6
Rating 10 - Excellent. 0 out of 37 reviews" "
Rating 8 - Good. 0 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 30 out of 37 reviews" "

2.8/10

Cleanliness

3.8/10

Staff & service

2.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia should reconsider the relationship
No soap,poor lighting and weak WiFi and the staff call me to ask if I could later they had to go out

4/10 Poor

luis, seattle

Disliked: Cleanliness, room comfort
cigarette smell
l can go back ti this hotel and noise all night .

2/10 Terrible

Drea , Fresno, ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want my money Back
Never again will I book through Expedia unless somehow you can make up for this horrible stay. Dirty, gross, nasty are the words to come to mind. There was no air, no heat, no towels, no toilet paper. Everything was broken TV was a joke is was smaller than a 19 inch with no good working channels. The roof leaked water and so did the tub and shower. I hope you take this hotel off of Expedia. I really would like some kind of compensation for having to stay at this horrible hotel.

2/10 Terrible

Eduardo, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad!
Bad area.. bad service dirty room feels unsafe.. Do not recommend

2/10 Terrible

PAUL JUDONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really don't like this motel. It was so uncomfortable. Low quality of service. Almost nothing for the amenities. Location was so bad. The price was so expensive, it should be lower than 30 dollars in total.

2/10 Terrible

Bad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad room in a bad neighbourhood.
The room was dirty, very Old and in a very unsafe neighbourhood. I did not even sleep there for one night! I booked another hotel voor $350,-. Your safety is not worth it. I was not the only one who left this bad motel that day.

2/10 Terrible

Kav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
When I first arrived at the hotel, there was no one there. Had to wait outside for 1 hour. They had this number written to contact but no one picked up the phone. The area is not safe after dark. Once someone came, the rooms are smoking rooms when online its written non-smoking. The person said that they don't have control over their guests on smoking. Are you kidding me? Called the managers and they were both very rude and hung up the phone. Even though it's a cheap hotel, I don't recommend it to anyone. That night myself and 4 other people didn't stay there. We went and stayed at another hotel. Terrible experience and please think wisely before booking.

2/10 Terrible

e, sb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were no basic living needs rr tissue or soap

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Can be a lot better
It's not the best accommodation I've had or expected the rooms at times were ant infested the air condition was not working and the tv was not always in good condition.

2/10 Terrible

richard, costa rica

Disliked: Staff & service, property conditions & facilities, room comfort
Basic. Convenient to airport
No sign. Had to ask for tv antena, wifi password 20+ letters,no help for check out,taxis.

2/10 Terrible

theresa, indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very sad about this hotel
there was no ac, no cable , no wifi, we could not get staff for things that we needed, let alone to clean the room. parking was very hard, and if we did not get there early there was not a space close to our room. the people in the room next to us were doing ( smoking ) drugs and due to no ac we had to have the small window open and could hear them and smell what they were doing. this hotel did not match what the ad said it was on the page and I was very sad to stay here. if we could have and would have had the extra money we would have went to another hotel and not even stayed but we paid in full before we even got there so we could not do anything about it, and like I said we could not find staff for basics let alone to make a complaint.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never stayed at this hotel because when I went to check in no one was there. I called hotels.com and they tried to reach the hotel but were unsuccessful so I cancelled the reservation and found a place on my own.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
the room was complitely different from the photos, staffs are old and most of them do not work, the room is small and is not comfortable.

2/10 Terrible

kim, sacramento

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible location. False advertising.
I could not stay there. The pictures are fake. The room's are not like the picture. The outside building has no sign. You can't even tell it's a hotel. Broken window in the office.

2/10 Terrible

Rob, Hi

Disliked: Property conditions & facilities
Couldnt Stay
Hotel in very seedy area of Oakland. From the exterior, it looked like a run down storage facility. We payed but elected to not even stop. Over the phone the staff was accommodating for our late check in but we called and told them it looked to sketchy and we went to a Days Inn.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is by East of Oakland
Worst experience. All I have to say is, you get what you paid for. Actually, it's over priced for the condition this place is. You'll be staying at the east side of Oakland and this place was super hard to find, it's so hidden.

4/10 Poor

Edward, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I guess you get what you pay for....
A Lil disappointed in no room service or towels provided. 1 large drying towel was the only accommodation In the room. I had to request a refrigerator.Barely got hot water, Luke warm evertime you take a shower. Large gap under the front door, about an inch high. Yippy can clearly see daylight. Large holes in the bathroom door and the shower curtain rod falls with curtain of you move it. The day staff offs great but the evening person is no help at all....

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canceled
I cancel was horrible no is moré conftabley no no is horrible

2/10 Terrible

Nichole, Eureka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
This was the worst hotel I ever stayed at. No complimentary soaps/shampoos, no cable (only an antenna hanging from the wall with tin foil on it to make it work better), you could hear everything that was happening in the surrounding rooms, you could feel every spring in the bed, the pillows were flat, stains in the tub...need I say more?? Service was lousy, as well. I will never stay here again nor would I recommend it to anyone.

2/10 Terrible

Nikita, Spokane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
This was the worst motel you can stay in.From being in terrible state with broken bathrooms,walls,no cable or Wifi not to mention located in very dangerous neighborhood.I tried to check out in the first night but i was told i could not get a refund I ended up stay at another motel at extra expense. Please remove this motel immediately from your list as this will ruin your reputation as a resources to find motels

6/10 Okay

Maryam, Morocco

Liked: Staff & service
Hotel Manager Loreth was great!!!
It's not the Ritz...but, for the money - it was decent...If all you want is nice staff, a bed and a hot shower - this is the place...
Response from Loreth A on 5 Jan,2016
Hello, thanks you so much for this review it was nice to see you again, and have the pleasure to help you and everything as possible

6/10 Okay

saville

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst place ever
Travelocity should be ashamed for being associated with this rat hole the health department should close this place down the nerve to call that place a hotel I wouldn't let a homeless person stay there on top of that some how my card info was stolen and used for unauthorized purchases at best buy and a few other places had to cancel it

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Place is in a dangerous part of town, not even marked as a motel/accommodation. Room was not clean, bed sheets had not be washed since last occupant, no towels, no plug in the bath, shower not working, A/C not working, TV aerial plug ripped off, blood/nose matter on the walls. Stayed long enough to use the Wi-Fi to book a motel near airport and left. This is the kind of place that is rented by the hour, and not an option – extremely disappointed to find this on Expedia site, as it is simply not an option.

2/10 Terrible

Kristina B, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid at all costs
Worst neighborhood for gang violence, it was not a hotel or motel it was a complex for street workers and drug dealers

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Most terrible experience with Expedia for 6 years. This is not a hotel but just a multifamily house.

2/10 Terrible

arizona

Disliked: Cleanliness, property conditions & facilities, room comfort
we did not stay
When we showed up the gate was locked. We finally found the manager, he was nice but he didn't know we needed two beds. Some crazy guy at the gate was yelling at us about buying a flute so the manager said we should walk back away from the gate. He said he needed to move a bed in, so give him some time. We had been on the road for 13 hours but I aid okay, we'll go get dinner. We went down the road and my kids said they were afraid of the area. I told them we could find another place in the morning. After we are, we went back to the hotel but the manager was gone and only a sign with a cell number to call for emergency. We called but nobody a answered. We spent another 4 hours looking for a room. I called and asked about a refund but no word yet. I may never use this site again if this is how things go.

2/10 Terrible

Mr.C, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty Sheets
I can handle a lot and was actually OK with the room not having toilet paper or towels or a working TV. But finding hairs in the bed was just too much. We did like the price of the room and I guess you get what you pay for.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Office never open
Had a reservation but could not stay there. Tried calling hotel to arrange a late check in but nobody ever answered the phone. When we got to the hotel after hours it was closed. Very unprofessional.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostädat rum utan handduk i otryggt område.
Ostädat rum utan vare sig handuk eller tvål, trasig AC. Vi anlände sent och och då var entré och grind stängd. Ingen svarade på telefonnummer. Efter mycket tur lyckades vi väcka en av hotellpersonalen.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
las coordenadas del Gps son erradas y la direccion no coincide el barrio esta en el area del guetto y es un mal sector en general ! la habitacion estaba bien para solo dormir !

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niemals wieder
Dieses "Hotel" in Oakland ist zum einen praktisch nicht zu finden, weil kein Hinweis oder Schild draußen hängt. Zugang bekommt man nur, wenn man auf der Straße steht und schreit. In den Zimmern hängen Kabel aus der Wand, das Bett ist mit einer Plastikfolie belegt. Die Gegend wäre perfekt für jede amerikanische Krimiserie, daher ist es fast als positiv zu bewerten, dass das Gelände von einem dicken Metallzaun inkl. Vorhängeschloss gesichert ist. Raus will man eh nicht. Das einzig wirklich positive ist, dass das Stadion/die Halle der Golden State Warriors bzw. der Oaklans A's nicht weit entfernt ist.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une aventure dans le ghettos de SF
Merci Expédia et son organisation. Arrivé au motel dans un quartier peu accueillant d'Oakland, aucune réservation à mon nom. 2h d'attente, une augmentation du prix prévu, un taxi non remboursé pour finir encore plus excentré de la ville. Merci Expédia, me voilà prévenu pour mes futurs voyages.