In-room safe, individually decorated, individually furnished

Reviews of Maria Ines Hotel Suite

3.5 out of 5
Maria Ines Hotel Suite
Av. Simbolos Patrios KM 4.5 - Lote 1, Col. del Barro, Oaxaca, Oaxaca

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 244 reviews" "
Rating 8 - Good. 51 out of 244 reviews" "
Rating 6 - Okay. 8 out of 244 reviews" "
Rating 4 - Poor. 0 out of 244 reviews" "
Rating 2 - Terrible. 3 out of 244 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff, great spot within walking distance to the airport!
Stayed 1 night in May 2024

6/10 Okay

Mary, Burlingame

Liked: Cleanliness
The hotel does its job. It is close to the airport, so convenient for early departures or late arrivals. The room was quiet and the bed was comfortable.
Stayed 1 night in May 2024

10/10 Excellent

MICHAEL, Bralorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding rapid check-in process. Extremely friendly and professional staff, perfectly bilingual. Carried my luggage to the room. And no way shape or form look for a tip, even as I gave him one. He refused, but I insisted.
Stayed 1 night in Apr 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and comfortable hotel on a very busy street in Oaxaca! Staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Maria Ines on 10 Apr,2024
Thank you very much, your comment is very important to us and we are pleased to know that you had a pleasant stay, we hope you visit us again.

10/10 Excellent

Leylani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im so happy with the staff and cleanliness of this hotel. Very safe and quite. Spacious rooms and bathrooms. Absolutely loved it !! Please stay affordable and clean.
Stayed 2 nights in Apr 2024
Response from Maria Ines on 8 Apr,2024
Thank you for staying here! Your opinion is very important to us, we try to improve every day and we are pleased to know that your stay was pleasant. It was a pleasure to have you with us.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maria Ines on 7 Apr,2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac unit was blowing a ugly smell that was making my stomach sick
Stayed 1 night in Mar 2024
Response from Maria Ines on 5 Apr,2024
Hi Jaime, we are sorry for the inconvenience, we will take actions to solve this problem and prevent it from happening again. It was a pleasure to have you with us.

8/10 Good

Whitney

Stayed 1 night in Feb 2024
Response from Maria Ines on 21 Mar,2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

noe

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 1 night in Feb 2024
Response from Maria Ines on 24 Feb,2024
Thank you for staying here! Your feedback is very important to us.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel strictly for its proximity to the airport in Oaxaca. Flight from Mizunte arrived at 10:00am and our United flight to Denver left at 7:00am the next morning. We needed to be at the airport at 5:00am. We were very pleased with the hotel. Accommodations were clean and nice. The staff was consistently friendly and professional. They let us check in and leave our bags early and we spent the day walking around Oaxaca City. Took good showers, slept some, and the staff had arranged for a taxi at 5:00. Smooth stay. I suggest that you book directly with the hotel. I was charged more than the rack rate by Orbitz.
Stayed 1 night in Feb 2024
Response from Maria Ines on 24 Feb,2024
Thank you for staying here! We are glad to hear that you liked our service and had a great stay. We work every day to keep improving and offer our guests the best service.

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are really comfortable.
Stayed 1 night in Jan 2024
Response from Maria Ines on 24 Feb,2024
Thank you for staying here! We are glad to know you liked our rooms.

10/10 Excellent

sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Everything was great, the stuff was very helpful and very professional. The location is great very near to the international Airport and they do have a private parking lot.
Stayed 1 night in Jan 2024
Response from Maria Ines on 24 Feb,2024
Thank you for your preference, it was a pleasure to have you with us and that your stay was pleasant.

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rita

Stayed 1 night in Dec 2023

10/10 Excellent

Jose Luis

Stayed 1 night in Dec 2023

8/10 Good

Omar

Stayed 1 night in Dec 2023

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maria Ines Hotel on 17 Nov,2023
Hi Kyle, thank you for your review, it was a pleasure to have you here with us.

10/10 Excellent

Luisa

Stayed 1 night in Nov 2023

6/10 Okay

Karl

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Wifi was broken for my entire stay. They claimed to be working on it but nothing ever happened. I asked about it multiple times. Very nice and spacious rooms. 5min drive or 20min walk to OAX.
Stayed 1 night in Oct 2023
Response from Maria Ines Hotel on 24 Oct,2023
Hi Karl, in advance an apology in effect there was a service failure unfortunately the problem was with our service provider and repair times were extended. We understand that this affected that your experience at the hotel was not completely satisfactory. We are sorry for the inconvenience and hope to welcome you back.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in MX to be the first time
Stayed 2 nights in Oct 2023
Response from Maria Ines Hotel on 27 Oct,2023
Thank you very much for your review, it was a pleasure to have you with us and we are glad you enjoyed Oaxaca and our service.

10/10 Excellent

ABOU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All the receptionist are great
Stayed 1 night in Oct 2023
Response from Maria Ines Hotel on 9 Oct,2023
It has been a pleasure having you with us, thank you for your preference.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy and close drive to airport. Has a nice Italian restaurant downstairs.
Stayed 1 night in Sep 2023
Response from Maria Ines on 29 Sept,2023
Hi Jenny, it's good to know that you had a good stay with us, we work every day to improve and offer you the best stay, thank you for your review.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean hotel, super close to the airport. Highly recommended.
Stayed 1 night in Sep 2023
Response from Maria Ines on 8 Sept,2023
Thank you for your comment, it is good to know that you had a great stay, we work every day to improve our service.

10/10 Excellent

Leila, Niles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage was secure and accessible. Room was spacious, clean, well-supplied. Staff was available. Elevator worked very well.
Response from Maria Ines on 31 Aug,2023
We are very happy to hear that you had a good stay and our service was good for you. We hope to see you again soon.

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, amenities
Very spacious and clean!
Stayed 2 nights in Aug 2023
Response from Maria Ines Hotel on 18 Aug,2023
Thank you for your comment, we are glad you liked our service. We hope to see you again soon.

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service
There was a lot of dogs behind the hotel my view was dog waste. But maria inez is close to airport 👍
Stayed 1 night in Jun 2023
Response from Maria Ines Hotel on 4 Jul,2023
Thank you for your review, indeed the dog school that is located next to the hotel usually affects us but we are trying to establish agreements that benefit both parties. We hope you visit us again soon.

10/10 Excellent

Karen, apple valley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. The room, the staff, it felt safe. I loved everything about it except the dog academy next door. The dogs bark constantly and when I looked out the window I could see them tied up. It was very sad and disturbing to see. Everything was great. I don’t know if I would stay there again because of the poor animals next door.
Response from Maria Ines Hotel on 22 May,2023
We appreciate your comments, we are glad to know that you enjoyed your stay, we have tried to improve the coexistence with our neighbors and we always pass your comments to them in order to take actions to improve, we hope they give us an answer.

10/10 Excellent

John

Stayed 1 night in May 2023
Response from Maria Ines on 22 May,2023
Thank you for your rating.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria Ines turned out to be the perfect way to wrap up our 2 weeks in Oaxaca! The property is attractive, rooms are large and well furnished, the on-property eating options were excellent, and the spa on site was a bonus. Being close to the airport, but not effected by planes taking off or landing, was very important.
Stayed 1 night in Apr 2023
Response from Maria Ines on 5 May,2023
Hi Richard, we are glad to hear you had a good experience with us, we try to make you feel at home.We hope to see you again staying here with us.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , professional staff
Stayed 1 night in Apr 2023
Response from Maria Ines on 14 Apr,2023
We are glad our service get you a good stay, thank you for your review.

10/10 Excellent

Maria, Woodburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great
Stayed 1 night in Apr 2023
Response from Maria Ines on 13 Apr,2023
Thank you for your review, we appreciate knowing that our employees gave you a great experience.

8/10 Good

E Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Maria Ines on 21 Mar,2023
thank you for your rating

8/10 Good

Nomia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport, quiet night, good sushi!
At check in, the front desk man was very friendly and helpful, despite my limited Spanish. He arranged a taxi for our pick up very early the next day. I will definitely recommend staying here if you need to be closer to the airport for a flight. Hot shower felt great and the bed was comfortable. Also, the Japanese restaurant sushi and tempura were great! And portions were filling!
Stayed 1 night in Mar 2023
Response from Maria Ines on 21 Mar,2023
We are glad you enjoyed your visit and that our service was good enough to please you, we work every day to improve and make every guest feel at home. We hope you will visit us again.

10/10 Excellent

Astrid, new york

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fulfilled my needs for a night’s stop-over at the airport when our flight was delayed. Clean and safe.
Stayed 1 night in Feb 2023
Response from Maria Ines on 27 Feb,2023
Thank you for staying here! Your feedback is very important to us, we are glad you had a good stay.

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no bar or restaurant like it listed on the posting, but there’s one right next door. Staff were excellent.
Stayed 1 night in Feb 2023
Response from Maria Ines on 20 Feb,2023
Thank you for your review, the two restaurants in the hotel building have a bar but they are indeed independent from us.

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the airport. We stayed our final night before a 7am flight. Taxis ordered from the front desk tended to be expensive but the one we ordered for 5am was there on time. All in all we would stay there again.
Stayed 1 night in Feb 2023
Response from Maria Ines on 13 Feb,2023
Thank you for your review, was such a pleasure to assist you.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel located within easy walking distance of the airport.
Stayed 1 night in Feb 2023
Response from Maria Ines on 12 Feb,2023
Thank you for your high evaluation, we appreciate it. Was such a pleasure.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Maria Ines on 9 Feb,2023
gracias por su evaluación.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in Feb 2023
Response from Maria Ines Staff on 8 Feb,2023
Thank you for your comment, we are glad you had a good experience.

8/10 Good

Seann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. It lacked some of the usual features in the room and especially in the bathroom, but it was clean, it had a helpful staff, the bed was comfortable, and the room was relatively quiet. There was some sound transference between the floors because the floors were tile with no carpeting.
Stayed 1 night in Jan 2023
Response from Maria Ines on 8 Feb,2023
Hi Seann, we will take your comments into consideration, we appreciate it, it's good to know that we exceeded your expectations is what we try to do with all our guests.

8/10 Good

Jean-Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an hotel confortable and clean with good restaurants downstair and upstair. Near airport but a bit far from downtown.
Response from Maria Ines on 19 Jan,2023
Thank you for your comment, it was a pleasure to have you here with us.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quiet and comfortable with two good restaurants and a snack shop attached. Its easy access to the airport made it the perfect place to stay at the end of our trip. Staff very pleasant and helpful. Room spacious, spotless, comfortable.
Stayed 1 night in Jan 2023
Response from Maria Ines on 10 Jan,2023
Thank you for your review, we are very happy that you had a great stay and to know that our service met your expectations, we keep working every day to improve it.

10/10 Excellent

Sabrina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was near the airport and staff was very friendly.
Response from Maria Ines on 6 Jan,2023
Thank you for your review, we are glad you had a good stay.

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Response from Maria Ines on 7 Dec,2022
Thank you for your comment, we are glad you had a good stay.

8/10 Good

Judith, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was warm & efficient. The receptionist came to the room to help with the television. It was quite noisy - some truck noise during the night and some apparently a problem of noise echoing in the hallways.
Stayed 1 night in Nov 2022
Response from Maria Ines on 21 Nov,2022
Thank you for your feedback, we take into account all comments from our guests to improve our service and we appreciate it.

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Maria Ines on 16 Nov,2022
Gracias por su evaluación, seguiremos trabajando para mejorar nuestro servicio.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was friendly room was very clean and comfortable. The bed was the comfiest out of the 3 hotels I stayed at in Oaxaca. Would definitely recommend this hotel.
Stayed 1 night in Oct 2022
Response from Maria Ines on 21 Oct,2022
We are glad you had a good stay, thank you for your comment and we will appreciate your recommendation. Hope to see you soon again.

10/10 Excellent

Maria C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent service, clean, nice room
Stayed 1 night in Sep 2022
Response from Maria Ines Hotel on 15 Sept,2022
Thank you for your comment, we appreciate it and it's great to know that you had a good stay and liked our service, we will keep working to improve it.

8/10 Good

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and our room was nice and big. They have a nice Italian restaurant next door
Stayed 1 night in Sep 2022
Response from Maria Ines Hotel on 15 Sept,2022
We are glad you had a good stay and that you liked our rooms, thank you for your review.