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Reviews of Perle Oban Hotel & Spa

4 out of 5
Perle Oban Hotel & Spa
Station Square, Oban, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 890 reviews" "
Rating 8 - Good. 218 out of 890 reviews" "
Rating 6 - Okay. 60 out of 890 reviews" "
Rating 4 - Poor. 31 out of 890 reviews" "
Rating 2 - Terrible. 11 out of 890 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fine, comfortable but very hot room with no airconditioning. Very small for the price charged and more expensive than other options nearby. Didnt feel like value for money. Wine in the restuarant served warm.
Stayed 1 night in May 2024
Response from Perle Oban Team on 12 May,2024
Thank you for your review. We are sorry that we did not fully meet your expectations. We will certainly investigate the wine service issue with the restaurant team.

10/10 Excellent

Philip T.

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Dining room and food lovely. Parking is the only challenge.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, rooms were clean and there was enough room to manuever large suitcases. Staff was efficient and helpful. The bar was a great place to unwind and sit and talk. Parking in Oban is not easy but we just parked in the train station lot and paid for parking. It was across the street from the hotel. This hotel has an elevator which was a major factor in choosing it.
Stayed 1 night in May 2024
Response from Perle Oban Team on 8 May,2024
Dear Patricia,Thank you for your fantastic review. We are delighted to read how much you enjoyed your stay with us. We hope to be able to welcome you back in the near future.

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and comfortable, unfortunately next to staff cleaning room which meant that they were talking at the top of their voices at 6.45 in the morning. If going don’t accept room 113.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on 8 May,2024
Dear Jean,Thank you for your review. It is fantastic to read that you found the room to be clean and comfortable. We are unsure as to what the noise you heard in the morning, but rest assured, it was not hotel staff as they do not commence their work until 8am, an dare all acutely aware if their responsibilities to ensure our guest's comfort.

4/10 Poor

Les

Disliked: Staff & service
We were allocated room 110 for almost £300 per night. The room had two windows but one was blanked out. The hotel was short staffed on arrival and at breakfast. Not recommended.
Stayed 1 night in May 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms looking at the bay of Oban. Great facilities which are very beautiful and calming. Loved the town and the staff was very welcoming!
Stayed 1 night in May 2024
Response from Perle Oban Team on 8 May,2024
Dera Lindsey,Thank you for taking the time to review your stay with us. It is wonderful to read how much you enjoyed your time in the hotel and the town.

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Perle Oban Team on 12 May,2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Apart from there being no parking this was hard to fault. Would definitely recommend.
Stayed 1 night in Apr 2024
Response from Perle Oban Team on 8 May,2024
Dear Graeme,On behalf of the entire team, thank you for reviewing your stay with us. We are pleased to say that we have secured some exclusive parking for our guest use in a car park near by. Please ask us reception about this on your next visit.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, great location for shopping and restaurants, the ferry and trains, Our room had a great view of the harbor - the bed was comfortable and the bathroom had a large walk-in shower. Breakfast was included and included an excellent selection for continental breakfast options meats cheese cereals and fresh fruit as well as traditional make to order options. At the end of the night we ended up at the LuLu lounge- great selection of beers on tap and an excellent selection of Scotches. They also have a large selection of mixed drinks - my wife was a fan of the Oban Sunset. Finally, and most importantly the staff was outstanding, always helpful attentive and just great - from the front seat to the bartender in the LuLu lounge everyone was just great. Definitely recommend.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on 8 May,2024
Dear Karl,What can we say! It is an absolute delight for us to read your review of your time at Perle Oban. Hopefully we will have the pleasure of welcoming you back in the future.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and wonderful amenities. Large room, up to date, comfortable beds. Walkable to dining and shopping. Beautiful sunset. Only complaint is parking is down the street in a car park. No room really to off load. Had to walk a long ways dragging luggage. Otherwise, brilliant stay. Excellent breakfast! Wonderful choices and quality ingredients. I'd stay here again.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on 12 May,2024
Thank you for your wonderful review of your recent stay at Perle Oban. We are delighted to read how much you enjoyed the hotel facilities and breakfast.The greatest compliment we can hear is when our guests plan on returning.

8/10 Good

Paul

Stayed 1 night in Apr 2024
Response from Perle Oban Team on 12 May,2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

ROBERT P, HAPPY VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, we received a room up grade on arrival and the restaurant was excellent.
Stayed 2 nights in Apr 2024
Response from Perle Oban Team on 12 May,2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Perle Oban Team on 12 May,2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

Karen Haviland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Perle Oban Team on 12 May,2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right next to train station food was lovely and room was very clean But was very disappointed on the hotel bar closing at 10.30 fir 11 we walked in after being out fir nice meal thought we head back to hotel fir few drinks but the barman served us saud the bar was closing e had one drink when the backing music switched off barman had his jacket on left at 11 Porter on the door I must say what a waste as the lounge is done up lovely too so we were very disappointed and for that reason we won’t be back as we like to head back to our hotel at night just chill out in the lounge
Stayed 2 nights in Apr 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, classic hotel in a very convenient location. Room was large and well equipped (Nespresso machine was a bonus and rare in the UK). Staff friendly and helpful. Reasonably priced and perfectly located. Highly recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

CHRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night's layover here on our journey through Scotland and found Oban to be a great little town! Hotel was great, found parking a short walk away, and the room had a great view of the sea. Would highly recommend and look forward to staying here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel. Lovely staff, very frendly and helpful. Good bar and suana / steam room. Very clise to harbour and local shopping. No car parking at hotle but available clise for a charge. Definitely return to this hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Philip

Travelled with partner
Desk staff very pleasant and helpful. Property situation perfect from rail station and all amenities.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen John

Travelled with partner
Restaurant was very poor and expensive
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from Perle Oban Team on 12 May,2024
Thank you for reviewing your stay with us. Please do visit again the next time you are in Oban

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Perle Oban Team on 18 Mar,2024
Thank you for your 5/5 review.

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30min Complementary spa .fantastic breakfast beauiful surroundings lovely staff and a birthdays gift too....an amazing place which i will visit again and recommend 1st class
Stayed 1 night in Mar 2024
Response from Perle Oban Team on 8 Mar,2024
Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your visit, and would be delighted to welcome you back

10/10 Excellent

Rhona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at the Perle, Oban. Lovely room with great views over the bay. Bed extremely comfortable, loved the Nespresso machine, great shower and lovely toiletries in bathroom. Restuarant was in the process of being refurbished, so only had breakfast in hotel. Freshly cooked full Scottish breakfast was delicious. Service from staff excellent. Enjoyed drinks in the Lulu lounge in the evening. Again, staff first class. Check in and check out very quick. Will definitely return to the Perle and would highly recommend.
Stayed 2 nights in Feb 2024
Response from Perle Oban Team on 8 Mar,2024
Dera Rhona,We are so pleased to read how much you enjoyed your stay with us.We are delighted to say that our restaurant refurbishments are finished. Hopefully you will be able to enjoy dinner with us on your next visit.

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Ken

The staff were extremely friendly, but the lift was broken and took two hours for breakfast to be served running on a half staff!! Not good enough
Stayed 2 nights in Feb 2024
Response from Perle Oban Team on 8 Mar,2024
Dear Ken,Thank you for taking the time to review your stay with us.We are sorry for the issues that affected your stay. The service issues should not have happened, and have been addressed directly with the kitchen team.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Lovely hotel with great views. Great spot to watch the ferries go in and out
Stayed 2 nights in Feb 2024
Response from Perle Oban Team on 8 Mar,2024
Dear Christine,Thank you for your 10/10 review and fantastic pictures.Please come and see us again when you are next in Oban.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Scottish breakfast
Where I got married
Where I live
Stayed 1 night in Feb 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One very comfy bed !
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the charm of this hotel. Old world, with up to date amenities. The bar was great and the breakfast is excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Keith

Travelled with family
The weather didn’t allow us to travel. We left messages with the property and got no response from them to cancel and re-book. Poor at best, very unprofessional.
Stayed 1 night in Dec 2023
Response from Claire on 3 Jan,2024
Dear Keith,I am really sorry to hear that no one responded to your messages. Please email me at cpryde@perlehotels.com and I will help you rearrange your stay.Kind regards, Claire

8/10 Good

Mrs Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Stay
Room first class, very clean, everything you need. Unfortunately breakfast as last year was really disappointing. Thought we would try again. Scrambled egg was like an omlette, full breakfast was clearly reheated and still not warm. Cost us £30, what a waste of money. Shame as 2 years ago breakfasts were amazing. Cancelled breakfast on our second morning. Apart from this we had a lovely stay at the hotel. Reception, bar and breakfast staff were all very nice and cocktails amazing.
Stayed 2 nights in Nov 2023

8/10 Good

Ronald

Lovely room
Lovely room with everything we needed
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend
Stayed 2 nights in Nov 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible views of the waterfront. Walking distance to some fabulous restaurants and shops. Parking was off-site but it was still a convenient option. Staff were friendly. The room was beautiful and we cannot wait to return and stay longer and explore the spa!
Stayed 1 night in Nov 2023

10/10 Excellent

Paula, Leander

Stayed 2 nights in Nov 2023

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing in the hotel, the spa, and the restaurant. The hotel is a very close walk to the train station and the ferry.
Stayed 1 night in Nov 2023
Response from Claire on 14 Nov,2023
Dear Kristin, Thank you for your excellent review. We are delighted that you enjoyed your stay at the Perle Oban. We are pleased that you were able to enjoy our facilities including our thermal spa and our BAAB restaurant. We hope to welcome you back in the future.Kind regards, Claire, The Perle Oban.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to return, soon
Very helpful, kind people. Everyone accommodating. Bar staff brilliant! Front desk folks couldn't do enough. 1 drawback. 1 price for breakfast and we can't eat THAT much food to warrant the price. Would love to see an ala carte menu when we return.
Stayed 5 nights in Nov 2023
Response from Claire on 14 Nov,2023
Dear Joanne, Thank you for your excellent review and for mentioning our fantastic team. We are delighted that you enjoyed your stay at the Perle Oban. Thank you for your feedback regarding the breakfast. Most of our guest do find our breakfast to be good value as it includes made to order cooked breakfast items from our A La Carte menu, our vast continental buffet and unlimited tea, coffee and fruit juices. We hope to welcome you back in the future.Kind regards, Claire, The Perle Oban.

10/10 Excellent

Zeshaan, Carluke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, amazing facilities and had the best dinner at the hotel restaurant BAAB. The staff were sincerely accommodating in leaving a candle gift for my girlfriend on her birthday and singing happy birthday with a candle in her dessert. Will be back, thank you again!
Response from Claire on 14 Nov,2023
Dear Zeshaan, Thank you for your excellent review. We are delighted that you enjoyed your stay at the Perle Oban and your dinner in our BAAB restaurant. Thank you for sharing your special occasion with us, we hope your girlfriend had a fantastic birthday. We look forward to welcoming you back soon.Kind regards, Claire, The Perle Oban.

8/10 Good

Sharon

Stayed 3 nights in Sep 2023

10/10 Excellent

JW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perle Oban
Chosen for location and didnt dissapoint. Unfortunately we were only there for two days and meeting family so didnt get the chance to use the soa services. Breakfast was good, dinnet good and bar good. Allround good break. Will be back
Stayed 2 nights in Nov 2023
Response from Claire on 14 Nov,2023
Dear guest, Thank you for your excellent review. We are delighted that you enjoyed your stay at the Perle Oban and our well appointed town centre location. We hope to welcome you back in the future so that you can take advantage of our thermal spa. Kind regards, Claire, The Perle Oban.

10/10 Excellent

Margaret

Travelled with partner
Staff and cleanliness was first class., outside front door was covered in leaves which were not cleared during our stay.
Stayed 2 nights in Oct 2023
Response from Claire on 14 Nov,2023
Dear Margaret, Thank you for your review and for mentioning our excellent team. We are delighted that you enjoyed your stay at the Perle Oban. We hope to welcome you back in the future. Kind regards, Claire, The Perle Oban.

6/10 Okay

KEVIN

Travelled with family
Disliked: Room comfort
The hotel was ok. We were in room 103 on the front of the hotel. So at 6:30am we were woken up by buses idling in the lay-by at the front of the hotel. Not good at all. The extra bed that was put in the room wasn’t level and the mattress had a join across the middle of it so it was very uncomfortable. The heated towel rail in the bathroom wasn’t working so we had wet towels in the morning as they hadn’t dried from the shower the night before.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

ALLISON

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Breakfast was terrible, Tea and Coffee even an effort. Staff dressed like they've walked off the Street. Definitely gone down hill.
Stayed 1 night in Oct 2023

10/10 Excellent

Gaurav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Junior Suite.. amazing view; great & hospitable reception; very comfortable.. friendly, efficient and smiling staff
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view over harbor
Stayed 1 night in Oct 2023
Response from Perle Oban Team on 28 Oct,2023
Hello Michael,Thank you for your review of Perle Oban Hotel & Spa.We are so pleased that you enjoyed your stay with us.Hope to see you again soon!Kind Regards,Perle Oban Team