Property amenity

Reviews of Holiday Inn & Suites Ocean City, an IHG Hotel

3 out of 5
Holiday Inn & Suites Ocean City, an IHG Hotel
1701 Atlantic Avenue, Ocean City, MD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1014 reviews" "
Rating 8 - Good. 167 out of 1014 reviews" "
Rating 6 - Okay. 32 out of 1014 reviews" "
Rating 4 - Poor. 13 out of 1014 reviews" "
Rating 2 - Terrible. 11 out of 1014 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay to see the ponies and the beach. Pool could have been a little warmer but everything else was perfect. We will be back.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside to it was the outdated electeonics and in suite entertainment options.
Stayed 2 nights in Apr 2024
Response from General Manager on 4 May,2024
Dear David, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and sharing your feedback. We are delighted to know you enjoyed your stay with us. However, we are sorry you were not entirely satisfied with the condition of our electronics and entertainment options. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

ablajan

Travelled with family and small children
Liked: Amenities
Everything is beautiful the room is clean and my family and I enjoyed everything The view of the room was beautiful as well we love it
Stayed 1 night in May 2024
Response from General Manager on 4 May,2024
Dear Ablajan, Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are thrilled to know you were pleased with our well-maintained property, refreshing accommodations, and excellent views. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Jairo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables muy buena atención muy boniro
Stayed 2 nights in Apr 2024
Response from General Manager on 3 May,2024
Dear Jairo, Thank you for the comments regarding your recent stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and spacious rooms
Stayed 1 night in Apr 2024
Response from General Manager on 3 May,2024
Dear Vanessa, Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We are glad that you enjoyed our comfortable rooms, equipped with everything you need for a memorable visit! Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City, and we hope you will stay with us again.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing room was very clean , and they came every day to clean up breakfast and food was amazing
Stayed 3 nights in Apr 2024
Response from General Manager on 1 May,2024
Dear Jada, Thank you for staying at the Holiday Inn Hotel & Suites Ocean City and sharing your feedback. We are glad to know you liked our well-maintained property, refreshing accommodations, and thoughtful hospitality. We also appreciate you mentioning our excellent breakfast and food. It was a pleasure to host you, and we look forward to welcoming you back soon.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

kelly

Liked: Cleanliness, property conditions & facilities
Recommend the hotel change to include Breakfast buffet vs. from the menu.
Stayed 2 nights in Apr 2024
Response from General Manager on 2 May,2024
Dear Kelly, Thank you for choosing Holiday Inn and Suites Ocean City and for your feedback. We are pleased to know that your overall experience was satisfying and that you had a memorable time. We will share your suggestions regarding the breakfast options with our food and beverage team to ensure changes are made whenever necessary. We appreciate your business, and we look forward to welcoming you again soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right on the boardwalk and close to everything. Room was clean and looked as advertised..
Stayed 3 nights in Apr 2024
Response from General Manager on 1 May,2024
Dear John, Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are thrilled to know you were pleased with our ideal location and refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute I checked in until the minute I left the property the staff and guests were so very nice. The suite was gorgeous. I view of the outstanding!! The restaurant was delicious both times we dined there. My nephew and niece loved the pool. The early morning sunrises were priceless and peaceful watching the ocean from the balcony. Definitely looking forward to returning to this property.
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr,2024
Dear Beverly, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and sharing your feedback. We are thrilled to know you were pleased with our courteous associates, exceptional accommodations, and thoughtful amenities. We also appreciate you mentioning our delicious food and excellent views. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Haile

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go to ocean city at least twice yearly and typically stay at this hotel. My stay this time was so comfortable. The room was so clean and smelled so fresh. Shout-outs to Edith, you're doing a great job!! Carl checked us in and out. He was very helpful and pleasant. I'll be back in a few months.
Stayed 3 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Haile, Thank you for your return visit to the Holiday Inn Hotel & Suites Ocean City and for sharing your feedback. We are thrilled to know you were pleased with our refreshing accommodations and courteous associates. We also appreciate you recognizing Edith and Carl for their efforts, and we will surely share your compliments with them. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager

6/10 Okay

Kaci

I didn’t like I was placed in a handicap accessible room while traveling with an infant, and needing a tub. But other than that, overall trip was good.
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr,2024
Dear Kaci, Thank you for evaluating your stay at our hotel. We are glad to learn you enjoyed your overall stay with us. However, we apologize for the concern you had with your accommodations and the inconvenience this has caused. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Thank you again for your feedback, and we hope you will give us another chance to host you again. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great location. Not too close to the busy stuff, but not too far! It is very convenient to walk to restaurants and stores. My only complaint would have to be the indoor pool. The chemicals off with a slight tinge of green and cloudy. Debris floating around. My child didn't care, but i do!
Stayed 4 nights in Apr 2024
Response from General Manager on 27 Apr,2024
Dear Shannon, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are glad to know you enjoyed your overall stay with us and that you were especially pleased with our ideal location. However, we apologize for the pool conditions you described and will be working to improve upon this going forward. It was a pleasure to host you, and we look forward to your return visit.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

HI JUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean.We enjoyed stay in this hotel.
Stayed 4 nights in Apr 2024
Response from Natalie Vallieres General Manager on 26 Apr,2024
Dear M. Jung, Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We are glad that you enjoyed our newly renovated, spacious, and comfortable rooms, equipped with everything you need for a memorable visit! Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City, and we hope you will stay with us again.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful! I work on the Eastern Shore at a small and locally owned hotel. I took a trip with some friends for a few days of unwinding and had an absolutely wonderful time here. Everyone was so pleasant, from the front desk staff to the housekeeping and maintenance staff we encountered in the hallways and elevators. Check-in was a breeze, and it was very easy to find our way around. Parking was very simple. The view from our 3rd floor corner suite was my favorite part of the whole experience. Our room also had an in-suite jacuzzi, which I really enjoyed. The corner suite was spacious and only a few dollars extra compared to a regular suite, and it was well worth it! The only note I would make for other travelers is to skip the “breakfast for two” option at booking. Unless you’re really concerned with the convenience of having a restaurant in your hotel, it probably isn’t worth the money. The food was decent, but the options are limited and dining happens in the same room as the indoor pool. It was still nice, but in hindsight I think I would have rather found a nice breakfast nook on the boardwalk. If I find my way back to Ocean City, MD, I will definitely be staying here again!
Stayed 2 nights in Apr 2024
Response from General Manager on 27 Apr,2024
Dear Kristen, Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are delighted to know you were pleased with our outstanding service, exceptional accommodations, and excellent views. We also appreciate you mentioning our fantastic jacuzzi. However, we are sorry for the concern you had with the breakfast and food options. We will discuss it with our food and beverage team to see where to improve it. Thank you again for your feedback, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Nick

Liked: Cleanliness
We will Be back during peak season
Stayed 1 night in Apr 2024
Response from Natalie Vallieres General Manager on 25 Apr,2024
Dear Nick, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning to Holiday Inn Hotel & Suites Ocean City; we are looking forward to it. Thank you again and safe travels.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Lyvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff were friendly and helpful. Everything was close together.
Stayed 2 nights in Apr 2024
Response from Natalie Vallieres General Manager on 24 Apr,2024
Dear Lyvette, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our ideal location, combined with upscale amenities and service, make Holiday Inn Hotel & Suites Ocean City an excellent choice! Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Deserree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Natalie Vallieres General Manager on 23 Apr,2024
Dear Deserree, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Hotel & Suites Ocean City. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place ❤️ Clean. The staff was very nice and helpful. The rooms were big and comfortable. The only bad thing was the breakfast steak and eggs, the steak didn't taste very good 😕 It tasted spoil.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr,2024
Dear Marilyn, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are delighted to learn you liked our courteous associates, well-maintained property, and exceptional accommodations. However, we apologize for the concern you had with the breakfast we offer. We appreciate you taking the time to share with us, and we will follow up with our culinary team to address these concerns. It was a pleasure to host you, and we look forward to your return visit.Warmest Regards, Natalie Vallieres,General Manager

8/10 Good

Alexis

Liked: Staff & service, property conditions & facilities
I loved my stay at this location. The rooms don’t even feel like regular hotel rooms it’s like you got your own little apartment, very spacious! I only had one issue and that was the jetted bathtubs. I was already worried about how the acually jets get cleaned so when I went there the first thing I did was put some jet cleaner in and let it run for 20 minutes and all this black stuff and hair came out. It left a ring of dirt around the tub really bad. The next day I told housekeeping and she told me to tell maintenance. Even though I felt like that’s a housekeeping job for them to make sure the Jets are cleaned. I don’t call them cause I had to leave right after but when I came back I figured maby she cleaned it better, nope I did the same thing let it run for 20 and lt didn’t leave a ring of dirt but when the water all drained you could see all the black floatys and hair. The next day they cleaned it I had already lost hope on the jetted tub even though I really wanted to use it. I let it run again just to see and the third night nothing came out but I was already disgusted enough to where I didn’t even want to step in that tub for a bath only shower. Other than that great stay! Just wish the bathtub was more clean.
Stayed 4 nights in Apr 2024
Response from General Manager on 21 Apr,2024
Dear Alexis, Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are delighted to know you were pleased with our ideal location and spacious accommodations. However, we sincerely apologize for the cleanliness issues you encountered during your visit and that we did not solve them to your satisfaction. Our main aim is to provide attention to detail and thoughtful hospitality; therefore, we regret not meeting your expectations. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Thank you again for your feedback, and we look forward to your next visit. Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Trisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was amazing we got to pick our floor. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Natalie Vallieres General Manager on 18 Apr,2024
Dear Trisha, Thank you for the comments regarding your recent stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our front desk associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr,2024
Dear Jessica, It was a pleasure receiving your fantastic rating for Holiday Inn Hotel & Suites Ocean City. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Nileshkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice and clean property
Stayed 1 night in Apr 2024
Response from Natalie Vallieres General Manager on 16 Apr,2024
Dear Nileshkumar, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our ideal location, combined with spotless accommodations, makes Holiday Inn Hotel & Suites Ocean City an excellent choice! Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Roland, Lutherville Timonium

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on 17 Apr,2024
Dear Roland, We are happy you chose the Holiday Inn Hotel & Suites Ocean City for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr,2024
Dear Tierra, We are thrilled you had an excellent stay at Holiday Inn Hotel & Suites Ocean City, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr,2024
Dear Kiara, Thank you for your recent stay at the Holiday Inn Hotel & Suites Ocean City and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean,staff was friendly and helpful one of they best hotel's we have stayed at Will be coming back.
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr,2024
Dear Aaron, Thank you for sharing your feedback regarding your recent stay at the Holiday Inn Hotel & Suites Ocean City. Ensuring a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our spotless accommodations and impeccable service. We look forward to welcoming you back for another memorable experience.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

vernon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love everything coming back soon
Stayed 4 nights in Apr 2024
Response from General Manager on 15 Apr,2024
Dear Vernon, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back the next time you are in the area.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable.
Stayed 3 nights in Apr 2024
Response from Natalie Vallieres General Manager on 14 Apr,2024
Dear Peggy, Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We are glad that you enjoyed our newly renovated, spacious, and comfortable rooms, equipped with everything you need for a memorable visit! Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City, and we hope you will stay with us again.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Natalie Vallieres General Manager on 14 Apr,2024
Dear Donald, Thank you for writing a review of your recent visit to the Holiday Inn Hotel & Suites Ocean City. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr,2024
Dear Mark, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn Hotel & Suites Ocean City, and we look forward to welcoming you back soon. Warmest Regards, Natalie Vallieres,General Manager

8/10 Good

Deborah

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Natalie Vallieres General Manager on 14 Apr,2024
Dear Deborah, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Holiday Inn Hotel & Suites Ocean City your home away from home whenever your travels bring you to our area.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Meghan

Stayed 1 night in Apr 2024
Response from General Manager on 3 May,2024
Dear Meghan, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Hotel & Suites Ocean City, and we look forward to welcoming you again soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially Sharika in the Coral Reef Restaurant. Our room was beautiful and very clean!! I would recommend this hotel and will definitely return!!
Stayed 4 nights in Apr 2024
Response from Natalie Vallieres General Manager on 13 Apr,2024
Dear Leslie, Thank you for the comments regarding your recent stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team, especially with Sharika, to recognize them for a job well done. We are glad you enjoyed our newly renovated, spacious, and comfortable rooms, equipped with everything you need for a memorable visit! Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Abdul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the holiday inn. The view was amazing, the hotel staff provided us with a great service.
Stayed 3 nights in Apr 2024
Response from Natalie Vallieres General Manager on 13 Apr,2024
Dear Abdul, Thank you very much for choosing Holiday Inn Hotel & Suites Ocean City. It is terrific that we exceeded all of your expectations. We are glad that you enjoyed the breathtaking ocean views from your suite's balcony. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back on a future visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a balcony, but was pleasantly surprised by the size & privacy of the deck & hot tub adjacent to it. I loved this property.
Stayed 3 nights in Feb 2024
Response from Natalie Vallieres General Manager on 11 Apr,2024
Dear Carla, We are delighted to read your review of the Holiday Inn Hotel & Suites Ocean City. We enjoy providing our guests with everything they need for a perfect stay in our well-equipped suites. Relaxing in the Jacuzzi before settling into our triple-sheeted beds is always a guest favorite! We are pleased that you had a memorable stay and enjoyed our excellent hospitality. It was our pleasure hosting you, and we hope to see you again whenever you return to Ocean City.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Lyndell

Very nice
Response from General Manager on 10 Apr,2024
Dear Lyndell, We are delighted you had an outstanding stay at Holiday Inn Hotel & Suites Ocean City and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to your next visit. Warmest Regards, Natalie Vallieres General Manager

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from General Manager on 10 Apr,2024
Dear Danielle, Thank you for the perfect rating of your time at Holiday Inn Hotel & Suites Ocean City. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Warmest Regards, Natalie Vallieres General Manager

10/10 Excellent

rhondalin

Liked: Cleanliness, staff & service, property conditions & facilities
Very great stay!
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr,2024
Dear Rhondalin, Thank you for writing a review of your recent visit to the Holiday Inn Hotel & Suites Ocean City. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Sandra

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, and the employer was friendly, kind and helpful. This is the best hotel I ever found in all the hotel i booked. Clean and i like it because it had a hole kitchen and the bathroom was big enough and Clean. The bathtub i loved it. I loved everything about this hotel and my family. We are actually planning to stay again in this hotel between June and July. If there is openings dates for the dates we want to travel. Want to bring my kids again because we want to see how this hotel look outside when is summer. Since when we traveled it was Spring and it was still cold. .Will surely recommend it to my friends and family. Thank you so much
Stayed 2 nights in Mar 2024
Response from General Manager on 8 Apr,2024
Dear Sandra, Thank you for staying with us and for your recommendation. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our comfortable accommodations, combined with upscale amenities and service, make Holiday Inn Hotel & Suites Ocean City an excellent choice. We appreciate you sharing your feedback and love knowing you will return soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Joseph, Millbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr,2024
Dear Joseph, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Hotel & Suites Ocean City. We look forward to your return and wish you all the best with your future travels.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Devlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 2 nights in Mar 2024
Response from Natalie Vallieres General Manager on 7 Apr,2024
Dear Devlon, Thank you for writing a review of your recent visit to Holiday Inn Hotel & Suites Ocean City. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and revisit us soon!Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Mioshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view! It was awesome. The hotel was clean and friendly staff. I wish i stayed more than one night. I will return for a longer stay.
Stayed 1 night in Mar 2024
Response from Natalie Vallieres General Manager on 6 Apr,2024
Dear Mioshia, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you pointing out that our spotless property, combined with spectacular views and service, makes Holiday Inn Hotel & Suites Ocean City an excellent choice! Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Danna, Fredericksburg

Stayed 1 night in Apr 2024
Response from Natalie Vallieres General Manager on 25 Apr,2024
Dear Danna, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Hotel & Suites Ocean City. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We are grateful for your patronage and hope that we will have a chance to host you again in the future.  Warmest Regards, Natalie VallieresGeneral Manager

2/10 Terrible

Ryan, Chestertown

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
If you wana see the pictures of our room it’s all I have to say…
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr,2024
Dear Ryan, Thank you for the cadid feedback. We apologize for the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you again soon.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

B

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property made even better by the exceptional team! From the front desk (attentive and friendly) to the housekeepers (beautifully kept rooms) to maintenance (issue with elevator fixed quickly!) I'm in the hospitality industry so none of this is lost on me. I pointed out to my husband as the pool manager (?) arranged every chair on the deck before it opened. We were celebrating our anniversary. The days were rain filled but we appreciated being inside this beautiful, warm and friendly hotel. We had a great, relaxing time and will be back.
Stayed 2 nights in Mar 2024
Response from Natalie Vallieres General Manager on 4 Apr,2024
Dear Guest, Thank you for the comments regarding your recent anniversary stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

anthony

Stayed 3 nights in Mar 2024
Response from Natalie Vallieres General Manager on 23 Apr,2024
Dear Anthony, It is wonderful to know you enjoyed everything about your time at Holiday Inn Hotel & Suites Ocean City and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon. Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and the view was phenomenal. I stay there over the Easter holiday. The rooms were quiet. The hallways were clean. The staff was extremely friendly.
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr,2024
Dear Catherine, Thank you very much for choosing the Holiday Inn Hotel & Suites Ocean City. We are thrilled that we exceeded all of your expectations with our spacious accommodations and courteous service. We are also glad that you enjoyed the breathtaking ocean views from your tranquil and immaculate room. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back on a future visit.Warmest Regards, Natalie VallieresGeneral Manager

10/10 Excellent

India

Stayed 1 night in Mar 2024
Response from General Manager on 21 Apr,2024
Dear India, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Hotel & Suites Ocean City.Warmest Regards, Natalie Vallieres,General Manager

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on 1 Apr,2024
Dear Roxanne, Thank you for staying with us and for your excellent rating. We love receiving feedback like yours, as our goal is to ensure a memorable experience for every guest. Thank you once more for sharing your feedback, and we look forward to seeing you on your next visit.Warmest Regards, Natalie VallieresGeneral Manager

8/10 Good

Ly

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from General Manager on 31 Mar,2024
Dear Guest, Thank you for choosing Holiday Inn Hotel & Suites Ocean City. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards, Natalie VallieresGeneral Manager