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Reviews of Princess Royale Oceanfront Resort

3 out of 5
Princess Royale Oceanfront Resort
Oceanfront on 91st Street, Ocean City, MD

Reviews

7.8

Good

Rating 10 - Excellent. 781 out of 1818 reviews" "
Rating 8 - Good. 479 out of 1818 reviews" "
Rating 6 - Okay. 271 out of 1818 reviews" "
Rating 4 - Poor. 150 out of 1818 reviews" "
Rating 2 - Terrible. 137 out of 1818 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah, Chambersburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact that it was quiet. Our room was newly remodeled and it was wonderful. The staff were amazing and so very friendly. It was a very short walk to the beach. We will be back again next year if at all possible.
Stayed 3 nights in Apr 2024

10/10 Excellent

Prea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Bryan, Raymond

Travelled with family
Liked: Staff & service
Definitely ask for a remodeled room. The only ones are gross.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am the owner of Elegant Vacations and it was a pleasure to stay with you. The staff was amazing and the property was definitely clean. It was in a great location with amazing views. I will definitely recommend my clients to your location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Will definitely return.
Stayed 3 nights in Apr 2024

8/10 Good

Shanika, Baltimore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair
Stayed 1 night in Mar 2024

10/10 Excellent

Nyla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Kaesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had a lot for you to do so you were never really bored. The only thing I didn’t like is that they had no hot tub.
Stayed 2 nights in Apr 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service...Rooms are gorgeous and location perfect..10.stars 4 us
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 1 night in Apr 2024
Response from Jessica on 20 Apr,2024
Dear Melissa,Thank you for the wonderful review! We're delighted to hear that everything was great during your stay. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future.

8/10 Good

Nicole

Travelled with family
Liked: Amenities
The suite was nice. Loved having the pool view. I would stay here again.
Stayed 1 night in Apr 2024
Response from Jessica on 20 Apr,2024
Dear Nicole,Thank you for your feedback and for choosing to stay with us. We're glad to hear you enjoyed your suite and the pool view. We appreciate your rating and hope to welcome you back for another pleasant stay in the future.

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very nice.
Stayed 1 night in Apr 2024
Response from Jessica on 20 Apr,2024
Dear Cindy,Thank you for your feedback. We're thrilled to hear that you found our place very nice. It was a pleasure having you as our guest, and we hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly, beautiful atrium, close to everything, clean. I like the renovations.
Stayed 1 night in Apr 2024
Response from Jessica on 20 Apr,2024
Dear Rhonda,Thank you for the wonderful review! We're so happy to hear you enjoyed our kid-friendly atmosphere, beautiful atrium, and renovations. We look forward to welcoming you back on your next trip to Ocean City!

10/10 Excellent

FAREED, Annapolis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the area an the private beach the hotel is amazing too.
Stayed 2 nights in Apr 2024
Response from Jessica on 20 Apr,2024
Dear Fareed,Thank you for the great review! We're thrilled to hear that you enjoyed the beach. We're delighted that you found our hotel amazing as well. We look forward to welcoming you back on your next trip!

6/10 Okay

Stacie

Travelled with family
Liked: Amenities
Disliked: Cleanliness
This hotel has tons of protentional. We stayed in a two bedroom ocean front condo. The view was amazing, the layout of the condo was fantastic. However is was dated and not very clean. You could tell the bathrooms were not cleaned since the last guest (at least). We had a full kitchen, but no soap or sponge. Appliances are very old. Living room tv didn't work, furniture is dated. Pool area is under construction, so hopefully that will be better soon. Staff was friendly. You can walk to acme, as well as some restaurants and souvenir stores, Very convenient. would recommend for a short stay on a budget.
Stayed 2 nights in Apr 2024
Response from Jessica on 20 Apr,2024
Dear Stacie,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We have renovated many of our rooms this year, including 16 condos over the past few months. We appreciate your recommendations and hope to welcome you back for an improved experience in the future.

8/10 Good

Shilpi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Martesha, Reservations Manager on 10 Apr,2024
Thank you for taking the time to give us an excellent rating. Please be sure to come back to visit and stay in one of our newly remodeled suites.

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 3 nights in Apr 2024
Response from Martesha, Reservations Manager on 10 Apr,2024
Thank you for taking the time to give us an excellent rating. We are glad that you enjoyed your stay with us. Hope to see you on your next visit to Ocean City, MD.

10/10 Excellent

christine, wantagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Martesha, Reservations Manager on 10 Apr,2024
We are glad that you enjoyed your stay. Thank you for the excellent rating. Be sure to come back to visit and stay in one of our newly remodeled suites.

10/10 Excellent

Charles

Stayed 2 nights in Apr 2024

2/10 Terrible

Amanda

Stayed 1 night in Apr 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to getaway
Stayed 1 night in Apr 2024
Response from Martesha, Reservations Manager on 10 Apr,2024
Thank you for the excellent rating. Glad that you were able to enjoy your getaway. We hope that choose again for your next getaway to Ocean City, MD.

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Delfino

Travelled with family and small children
Liked: Cleanliness, amenities
To register I had to wait about an hour and a half because my room was not available
Stayed 3 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was in the middle of everything we like to do. The people are nice and breakfast was good.
Stayed 2 nights in Mar 2024

4/10 Poor

Brittany

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Indoor pool was disgusting. Room was dusty and shower walls were gross. AC was loud as it turned on and off all night. Would not recommend or stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

john, Painesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the things we enjoyed were the rooms, awesome with the ocean views! All the furniture felt brand new! We seen old mattresses back by the dunpster, the chair and sofa bed felt solid. Stainless steel appliances were nice! We only had 1 nice day to go out and gather sea shells. Indoor pool was nice as well with the tiki bar right at poolside. My family will return this summer! Im asking for our same room!
Stayed 4 nights in Mar 2024

8/10 Good

TAMMY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were lucky enough to be on a floor (4) that was recently updated, and it was outstanding. Facility was very clean and bright. Very large indoor pool. Short walk to beach. Reasonable rates. Negatives: parking with a large vehicle is tricky in their garage. No one was answering the phone after hours when a neighbor issue arose at 1am. Pool bar is supposed to close at 10pm but bartender closed at 9pm when we arrived after night out. Desk was unmanned when we checked out at 9am on Sunday. We will definitely stay at this place again.
Stayed 2 nights in Mar 2024

6/10 Okay

FREDRICK

Travelled with family and small children
Liked: Staff & service
Taking away hot tub has been a big disappointment
Stayed 3 nights in Mar 2024
Response from Martesha, Reservations Manager on 1 Apr,2024
We are sorry that you are unhappy with our decision to remove the hot tub. We understand how you feel. In fact, other guests have felt the same way. However, we have found that it was in the best interest of child safety to have it removed. Thanks for letting us know.

10/10 Excellent

Mycole

Liked: Cleanliness, staff & service, property conditions & facilities
I Loved it !!
Stayed 3 nights in Mar 2024

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awakened at 7-something AM to the banging/sawing/etc of the renovations to the room above on my first morning. They waited until after 8 the second morning. The construction noises to the atrium didn’t start much later. Also had to put up with the other guests across and down the hall partying in the hallways. Very little sound insulation from hallways. Not a relaxing time in our two-night stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Abigayle

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty, nice staff, tight parking but convenient parking, walk to beach.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Great price
Stayed 1 night in Mar 2024

8/10 Good

Xavier

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Y

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Updated and pretty clean in the room. Nicely updated with new Nest thermostats however the HVAC is still likely original and was so loud and not working efficiently and made minimal change to actual room temp so we don’t sleep all night.
Stayed 1 night in Mar 2024

6/10 Okay

Judith, Garrison

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel through recommendations. I booked the least expensive room because it was only for a couple of days for my daughter’s cheerleading competitions. 1. It was clean. However my room which was on the 4th floor was dated, which I was ok with, but while I was brushing my teeth, the light fixture fell on my head. Hotel worker responded quickly. 2. The water was super cold. 3. TV and WiFi wasn’t working. 4. Hold on my card was supposed to be $100, but they held $200. End result, 1. Staff member was able to switch my room to a pool level, renovated room. 2. Water was slightly warmer. 3. No injuries to my head (thank God) 4. Food I ordered by the Tiki bar was good. 5. Nice atmosphere.- adults and kids had fun. 6. The staff member that originally gave me the room was the same lady who switched my room, but she failed to tell me I got a hotel credit for booking through Expedia. It was another worker who told me about the hotel credit which I used to order food. In the end it all worked out. Rooms on the 4th floor need to be updated and the water needs to be hotter. The hotel itself is really nice. I would stay there again, but not on the 4th floor.
Stayed 2 nights in Mar 2024

4/10 Poor

Wendy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hot tub not working. Can't get close to the pool so packed. Can't order food because of no notice on hours at bar. No Internet service and can't check in until five and have to check out before 11 in the morning.
Stayed 1 night in Mar 2024

2/10 Terrible

Marisa

Stayed 1 night in Mar 2024

10/10 Excellent

Jaketa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lynsey

Stayed 1 night in Mar 2024
Response from Jessica on 20 Apr,2024
Dear Lynsey Thank you for the perfect rating! We're delighted that you had a wonderful experience during your stay with us. We appreciate your feedback and hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Jessica on 20 Apr,2024
Dear Robert,Thank you for the perfect rating! We look forward to welcoming you back on your next trip to Ocean City!

10/10 Excellent

Amy, Salisbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Martesha, Reservations Manager on 10 Apr,2024
Thank you for taking the time to give us an excellent rating. Hoping to see you on your next visit to Ocean City, MD.

8/10 Good

kreg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property had been recently renovated and updated. The new additions were very nice. HOWEVER, they have issues with their hot water system On the the weekend after 9am there was little hot water available due to high demand of the weekend crowd.The Princess Royale must address this issue in order for me to return. It is a lovely hotel and it is unfortunate that they have not rectified the hot water issues. Employees of the hotel told us that hot water has been an ongoing issue so management shouldl be aware of the problem. Please see that you inform them of this review
Stayed 3 nights in Mar 2024

8/10 Good

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, under renovation. Restaurant is closed until Memorial Day but the Atrium area is very nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sydney

Stayed 2 nights in Mar 2024
Response from Martesha, Reservations Manager on 10 Apr,2024
Thank you for the excellent rating. We are glad that you enjoyed your stay with us. We hope to be able to host you on your next visit to Ocean City, MD.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The princess’s property is beautiful. I was a little bummed that they filled in the jacuzzi.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

8/10 Good

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This place is so cute. Location is a bit far from the boardwalk but that’s Publix knowledge. What I didn’t like is people vaping in the pool by the bar and no one said anything. Kids were everywhere and the group of people didn’t get in any trouble. Little ridiculous
Stayed 2 nights in Mar 2024